Lovelyerica Arvostelua 

104
TrustScore 1.5/5 tähteä

1,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Ordered weeks ago. Very unsatisfactory replies to emails and goods haven't arrived or received any tracking information. SCAM BUYER BEWARE!!

Saanut 1/5 tähteä

Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This app has brought me so much joy, I get great prices & good quality on so many things. Their customer service is fantastic, items often arrive well before the projected date. 99.99% of the mis-ship... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike

Yrityksen kirjoittama

Freshen up your styles with our newly added collection of dresses, tops, pants, jeans, loungewear, and accessories from Lovelyerica. Buy trendy outfits that suit you best at Lovelyerica today! If you're not shopping with us, wyd?


Yhteystiedot

1,5

Huono

TrustScore 1.5/5 tähteä

104 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,5

Kaikki arvostelut

(104)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

overall good place to shop!

shipping wasn’t terribly long. and everything i bought looked just like the picture.

28. toukokuuta 2021
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Amia,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!

Saanut 1/5 tähteä

I want my money back

I want my money back. The original email your support team sent said it wasn't delivered and I needed to contact Fastway. Fastway has no record of the tracking number you provided. Your team has now claimed the parcel was delivered when it wasn't. They then provided same incorrect tracking number. Definitely ordered off your website, I checked my browser history. Can someone reach out to issue a refund?

order 16-CP210510071034160398
Tracking number is WW6442105100066
Customer service person named Lori

26. toukokuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Genevieve ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Saanut 4/5 tähteä

My order

I live in poland and my parcel was delivered in 25 days. The material of one of the items is not good, otherwise everything else is absolutely beautiful. One item was out of stock, and the company promised me refund/exchange as per my choice. I exchanged and they sent me the right product. Its was STUNNING. They were very responsive as well and very decent in conversation, and also updated the order status regularly. Apart from 1 item, it was overall a good experience, just a little bit too expensive .

25. toukokuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Ishaana,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!

Saanut 5/5 tähteä

Solid Metallic Bodycon Dress…

I ordered the Solid Metallic Bodycon Dress for my wife .Fit perfect and exceeded my expectations. My wife look amazing

22. toukokuuta 2021
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Michael,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)

Saanut 3/5 tähteä

The dress is not like the picture

The dress is not like the picture. It's still okay but not what was pictured. Everything else was okay. I can't add pic here.

21. toukokuuta 2021
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Lupe,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)

Saanut 5/5 tähteä

Timely

The items came much faster than expected.

21. toukokuuta 2021
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Julie,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

This whole website is a scam even the reviews are fake.

This whole website is a scam, the reviews from items are even stolen from other websites. Don't even trust the review pictures they are stolen too. I bought a strawberry sequin dress from this website and I trusted the reviews because they showed pictures but then I was browsing Aliexpress for the same dress and was surprised to see the same review for a similar dress that had been made 3 months earlier. After this, I negatively rated the dress on the website and it didn't even show up, they're showing only the reviews they like on the website.

4. toukokuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Sonia,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We will check your email and solve your problems ASAP.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

Definitely should be minus starts for…

Definitely should be minus starts for the company since you can’t call them the quality isn’t good and they want to charge returns around $25/$35 was mistake to purchase from company like that.
DON’T BUY FROM THEM -

4. toukokuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear VERED,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We will check your email and solve your problems ASAP.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

What a joke of a company

What a joke of a company, take your money and then never send items. i ordered an item for my daughter and never received a conformation email after my purchase. When contacted they ask for the same information over and over again, transaction details or a credit card transaction or a name used to purchase the item. I send all that info through and get the same rubbish reply. No doubt i'll get another rubbish response to this review. I WANT MY MONEY BACK!!!!!!!

4. toukokuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Anthony,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We have sent an email to you about your order status, please check it. If you still have any questions, please contact us freely.
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

There should be an option to give…

There should be an option to give negative stars. Ordered two items, only recieved one. The item that I did recieve was 100%trash. Trash quality, absolutely not as described or pictured and ill fitting. It legit looked like something a 5year old made with craft material.

I recieved two emails from company. The first apologizing that the other item was not in stock and it would take longer then expected to be delivered. The second email a couple weeks later saying the item was still not available. Riddled with grammatical errors, they mentioned a "competition" (what?!) And a $5 coupon towards future purchase. Then had the audacity to say they could swap out the item from something else in their site with a link attatched. THE LINK BROUGHT ME TO THE SALE SECTION! Not even their full catalogue!

When the tracking came for the first item, it was being sent from China, so even claiming they are a UK company is a total LIE. DO NOT PURCHASE ANYTHING FROM THIS SITE/COMPANY FOR IT IS A COMPLETE SCAM 100%.

POOR CUSTOMER SERVICE. TERRIBLE QUALITY MATERIAL AND TERRIBLY MADE. NO SOLUTIONS.

I've learned my lesson. Definetely do your research on companies you're buying from. This was a complete fail

28. huhtikuuta 2021
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Laura,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@Lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send to our emails for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Saanut 5/5 tähteä

OMG!!!!

So, I mistakenly wrote a bad review for receiving the wrong item. I was wrong, both ordered items came today and they are BEAUTIFUL and way better quality than I expected... the shirt is a tiny bit smaller than I'd like, but still fit beautifully. Thank you and my apologies to anyone who read my review.

19. huhtikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Angel,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality. We sincerely hope that we’ll have more chances to serve you.
Look forward to your next visit!
Have a nice day!

Saanut 1/5 tähteä

Don't buy from them

Tried to return a dress that was absolutely ridiculously sized- made for someone with a bust twice as big and over 6ft. Then they said its too expensive to return and offered me a refund one quarter what I paid! Absolute scam

19. maaliskuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Siobhan ,
Sorry to make you have an unpleasant shopping experience!
Could you please tell us order number and more details to email address support@lovelyerica.com to check for you?
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

Große Probleme bei Rücksendung

Große Probleme bei Rücksendung. Kundenservice versucht die Ware anzudrehen. Hauptsache die Ware bleibt beim Kunden ohne das Geld zurück zu erstatten. Haben als Entschädigung zuerst 10, dann 18 Euro angeboten. Als ich das abgelehnt habe, haben 35$ für die Rücksendung verlangt.
Kurz und Bündig: Finger Weg!!!

5. maaliskuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Alex,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

Bestellt da bloß nicht

Bestellt da bloß nicht. Support kann kein English/Deutsch, und weigerte sich bei Stornierung (am selben Tag) das Geld zurück zu überweisen. Musste leider mit der PayPal Konfliktlösung dagegen angehen.

22. helmikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Pers,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

The return process is incredibly crazy…

The return process is incredibly crazy & difficult.
also the product I received was not as expected.

19. helmikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Cindy ,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)

Saanut 5/5 tähteä

I bought this long bathrobe and at the…

I bought this long bathrobe and at the beginning I didn't get shipping confirmation I ask for it and they reply with a tracking number. When I read the reviews I was disappointed but NO item came fast and it was a 100 percent what I was looking for I am very pleased with it and definitely for me they have a thumb up.

14. helmikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Carolina,
Thank you for your comments. We will continuously improve our product and shopping experience.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
Best regards,
Lovelyerica

Saanut 1/5 tähteä

Cheap Products! Bad Customer Service! Will steal your money!

This company is a complete and utter joke! Products are cheap knockoffs. I ordered a coat from here and it arrived damaged. One of the seams busted and there was a hair Arwen into the inside collar. The seams are on the outside of the collar too. Looks like complete trash! Tried contacting them and they refuse to refund their damaged product. Complete joke. They will steal
Your money!!

1. helmikuuta 2021
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Kayla ,
Sorry to make you have an unpleasant shopping experience!
Could you please tell us order number and more details to email address support@lovelyerica.com to check for you?
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

Stay away from this company!!

Stay away from this company!!! All Junk and your lucky if you even get your product!!!!

28. tammikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Julann ,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

Deceptive SCAM!

Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match the description or the photos, absolutely garbage! Tried to return, customer support messaged it wasn’t “worthwhile” to return to China and offered a $5 coupon instead of a refund!

26. tammikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Jennifer,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We have checked your email and solved your problem. By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in our store.
Don't hesitate to reach out if you have any more questions, comments or concerns.

Have a nice day!
Best regards :-)

Saanut 1/5 tähteä

TOTAL SCAM! STAY AWAY

I placed a large order in November with the hopes of receiving it by Christmas. One week before Christmas I received an email stating part of my order was shipped. That's when I realized it was coming from China. Disaster! After some emails back and forth I realized it was not going to come in time. On January 3rd I received part of the order and what a Disappointment!!! The fabric was utterly cheap, the buttons were hollow, threads falling off and overall low quality. The leggings were made out of regular curtain-like fabric without the elastic. This is when I realized it was a total scam. I reached out to them immediately and told them to cancel the rest of the order and to send me the return address as I wanted to return everything. Instead they ignored my requests and suggested giving me a $5.00 credit. Such a joke. I've sent numerous emails and have yet to receive a return address. What's worst is that they said that if they send an address it might not even arrive at their facility. Clearly they don't want to refund my account for not only the few items I received but for those I didn't either. The clothes is worst than garbage and not worth $5.00. I've seen better clothes at the 99 cents store. Total scam!!!!! Do not order from here and stay away.

24. tammikuuta 2021
Oma-aloitteinen arvostelu
Lovelyerica-logo

Vastaus yritykseltä Lovelyerica

Dear Yurley ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We have replied to your email and we will try our best to solve your problems.If you still have any questions, please contact us freely .
Hope you don't lose faith in our brand!
Have a nice day!
Best regards :-)

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