Without a doubt this company is great! The customer service they provide is rare to see these days. They are super quick to get back to you and help you. My cot bed base broke and they sent me a... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had los... Näytä lisää
Yritys on vastannut
I bought a cot bed from Facebook but it had some pegs missing to hold the bottom panel up, i couldn't figure out what they were called so I contacted Love for Sleep and they very kindly sent me the... Näytä lisää
Yritys on vastannut
Ho recentemente acquistato il lettino per la mia bimba in arrivo. Tempi di spedizione nella media, qualità ed estetica dei materiali più che soddisfacente. A seguito di un piccolo problema di un pa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Love For Sleep is a premium nursery furniture brand, born in London in 2015 and designed and manufactured in Europe to the highest standards. We specialise in high-quality nursery furniture and baby sleep products, including cot beds, baby cots, next-to-me cribs, toddler beds, cot mattresses, bedding sets, baby blankets and other essentials for babies and young children. Our products are designed with comfort, safety and everyday family life in mind. Many of our furniture pieces are crafted from FSC-certified solid wood and made to meet strict safety standards, giving parents confidence and peace of mind when choosing products for their child’s nursery. At Love For Sleep, we believe that outstanding quality should be accessible to every family. We focus on beautiful design, durable materials, practical functionality and excellent customer service, making it easier for parents to create a safe, stylish and cosy sleeping space for their little ones. Designed with love, because every child deserves a great night’s sleep.
Yhteystiedot
LOVE FOR SLEEP LTD, Unit 6 Stewartby Business Park, Broadmead Road, MK43 9ND, Bedford, Yhdistynyt kuningaskunta
- contact@loveforsleep.co.uk
- loveforsleep.co.uk
4,8
Erinomainen
279 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
10/10 customer service
I got gifted a crib by my friend and some of the screws were missing, they sent me out the parts I needed next day, aswell as a PDF of the manual, their customer service really is above and beyond!
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Kayla,
Thank you so much for your fantastic feedback.
We’re really glad we could help get everything sorted for you quickly and that you were happy with the support you received. It’s great to hear the crib is now complete and ready to use.
Your kind words truly mean a lot to us.
Kind regards,
The Love For Sleep Team
Fantastic customer service
Fantastic customer service, we were missing some screws for our cotbed that we had bought a few years ago for my first child and are now intending on using for our second, I contacted Love to Sleep and they have kindly sent us out some replacement screws. Thank you for your prompt response and help.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Chloe,
Thank you so much for your kind review!
We’re really glad we could help and get everything ready again for your growing family 😊 It means a lot to hear your feedback.
Warm regards,
Team LFS
Decent Bed for the Price, but Smell Won’t Go Away
For the price, the bed is okay. Setting it up was easy. However, there are two issues: first, some minor damage from bundling on the bed part; second, and more concerning, the strong odor. It’s been a week and a half, and the smell is still very strong. We are worried about exposing our baby to it, as we fear the odor could cause problems for our child.
8. elokuuta 2025
Vastaus yritykseltä Love For Sleep
Dear Ale,
Thank you for your feedback and for sharing your concerns with us.
We’re glad to hear that you found the bed easy to set up.
Please kindly note that our products are made from natural pine wood and all paints used are certified as child-safe under EN 71-3 standards. New wooden products can sometimes give off a natural wood and fresh paint scent, which is completely safe. This should gradually fade and typically disappears within a short time.
Thank you for your purchase and your trust — we hope you enjoy using our product.
Kind regards,
The Love For Sleep Team
Excellent customer service and…
Excellent customer service and excellent products at the price point.
I had an issue with one of my two Love For Sleep cots and the customer service team went above and beyond to speedily and cost effectively rectify the situation.
Would recommend the company and products.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Hi,
Thank you so much for your kind words and positive feedback! We're truly pleased to hear that you're happy with both our products and the service you received. It means a lot to us that you would recommend Love For Sleep and we're always here if you need anything in the future. Wishing you and your little one all the best!
Best regards,
Team LFS
Venky55
We are absolutely thrilled with the baby cot we purchased from Love For Sleep for our little one. From the moment it was set up, bedtime has become a much happier and smoother experience. Our child adores the new bed and is sleeping soundly through the night, which is a dream come true for us as parents! What impressed me just as much was the customer service. I had a couple of questions during the process, and the team at Love For Sleep were incredibly responsive and helpful. They answered my queries promptly and resolved everything without any fuss. It's rare to find a company that combines a high-quality product with such excellent support. Highly recommended!
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Venky,
Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that your little one loves the new cot and that bedtime has become a smoother and happier experience. It’s also great to know our team was able to support you quickly and efficiently – we truly care about making every step of the journey as easy as possible. Thank you again for choosing Love For Sleep! 😊
Warm regards,
Team LFS
Very helpful
Very helpful. I lost the screws to my cot and they have provided me new screw set free of. Charge amazing service
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Ben,
Thank you so much for your kind words! 😊 We're really glad we could help and that you’re happy with the service. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!
Warm regards,
Team LFS
Fantastic cot, difficult assembly…
It is a great quality cot and is really sturdy. It is not the easiest to assemble as some of the fixings are quite awkward to marry together. But really happy with the assembled product and the drawer.
30. kesäkuuta 2025
Vastaus yritykseltä Love For Sleep
Dear Alice,
Thank you for your kind feedback! We're really pleased to hear you're happy with the quality and sturdiness of the cot. We understand that some assembly steps can be tricky and truly appreciate your patience – we're constantly working on improving our instruction manuals and any feedback is always more than welcome. Thanks again for choosing us!
Warms regards,
Team LFS
Great product
Great product. Jacob is a beautiful bed — I love it! The delivery was fast, and the overall shopping experience was excellent.
18. kesäkuuta 2025
Vastaus yritykseltä Love For Sleep
Hello,
Thank you so much for your lovely feedback.
We’re delighted to hear that you love the Jacob cot bed and that you had a great shopping experience with us. It’s wonderful to know everything from delivery to the product met your expectations.
If you ever need anything in the future, we’re always here to help.
Kind regards,
The Love For Sleep Team
Incredibly kind, loyal, and generous customer service
We recently moved home and our daughter's cot got a bit scratched by the movers in the process.
I wrote to Love For Sleep to ask if they could let me know the paint colour, so we could touch up where it had been scratched.
They were responsive to find the best solution for the issue and to my surprise, offered to send replacement parts for the affected sections of the cot! Such an incredibly kind gesture – and an excellent example of what you hope customer service loyalty looks like – i.e. taking a long-term view of making the customer feel valued and keeping that customer for years to come.
14. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Sophie,
Thank you so much for your kind words!
We’re really glad we could help and find the best solution for your situation. It means a lot to hear your feedback and we truly appreciate your support.
Warm regards,
Team LFS
Absolutely Amazing
Absolutely Amazing , I recently moved and lost the screws to my francis cot bed for when my grandson comes to stay and they sent out a new set free of charge !!! Thank you soooooooooo much.
Stacey.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Stacey,
Thank you so much for your lovely review!
We’re so glad we could help and get everything sorted for your grandson’s visits. Providing spare parts and support when needed is really important to us, so it truly means a lot to hear this.
Warm regards,
Team LFS
Exceeded Expectations
Amazing customer service and the product exceeded my expectations for the price. I highly recommend this company.
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Magdalena,
Thank you so much for your kind words! We're thrilled to hear that both our service and product exceeded your expectations. Your recommendation means a lot to us and we're truly grateful for your support. If there's ever anything else we can help with, please don't hesitate to reach out!
Warm regards,
Team LFS
SAV au top
J’ai commandé un lit bébé qui est malheureusement arrivé de la mauvaise couleur. Le service client a été très réactif et a organisé le retour et l’envoi du lit dans la bonne couleur dans un délai très court. Mes messages ont toujours eu un retour très rapide et efficace.
Je recommande les yeux fermés !
23. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Bonjour,
Un grand merci pour votre retour si positif ! Nous sommes ravis d’apprendre que notre service après-vente a su répondre rapidement à votre demande et que vous êtes satisfait(e) de la solution apportée.
Votre recommandation nous touche beaucoup et nous motive à continuer à offrir un service de qualité.
Nous vous souhaitons beaucoup de bonheur avec votre nouveau lit bébé !
Bien cordialement,
L’équipe Love For Sleep
Very happy
Arrived very quickly. Well packed, the bed seems good quality and was easy to build. Great price as well, altogether very happy with the purchase.
13. toukokuuta 2025
Vastaus yritykseltä Love For Sleep
Dear Jonathan,
Thank you so much for your lovely feedback! We're delighted to hear that the bed arrived quickly and met your expectations in terms of quality and ease of assembly. It's great to know you're happy with both the product and the price. If you ever need anything else, we're always here to help! 😊
Best regards,
Team LFS
Best costumer service I’ve ever dealt…
Best costumer service I’ve ever dealt with. Quick response back to my enquiry and very helpful!
Would highly recommend the company.
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Charlotte,
Thank you so much for your kind words! We're truly glad to hear you had a great experience with our customer service team. Your recommendation means a lot to us and we're always here if you need any further assistance.
Warm regards,
Team LFS
Good quality, lovely design and excellent costumer service.
We purchased a Tokyo baby cot from Love For Sleep for our baby almost two years ago, it is a perfect size for a small bedroom, has a lovely design and a good quality. I accidentally leaned on the bed recently and side bar broke, I contacted their costumer service and was very pleased when they told me that they will send the replacement free of charge, it arrived the next day.
12. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Lilit,
Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you've been happy with the quality and design of the Tokyo baby cot over the past two years.
We're also glad our customer service team was able to assist you quickly and to your satisfaction — ensuring your peace of mind is very important to us.
If you ever need anything else, please don’t hesitate to reach out.
Wishing you and your family all the best,
Team LFS
Excellent customer service- very happy.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Emily,
Thank you so much! We're really glad to hear you're happy with our service!
Warm regards,
Team LFS
Great cot and mattress and very quick…
Great cot and mattress and very quick service for a great price.
22. huhtikuuta 2025
Vastaus yritykseltä Love For Sleep
Dear Holly,
Thank you for your kind words! We're so pleased to hear you're happy with the cot, mattress and the quick service. It’s great to know you found everything to be good value as well. We really appreciate your support!
Warm regards,
Team LFS
Additional cot bed fixings and fasteners
I have reached out to them through email this morning, as I have lost the screws for my son’s Jacob cot bed.They have replied within minutes and have sorted the issue almost instantaneously as they have let me know that the fixings will be with me by the next day which is the sixth of May (tomorrow). Moreover, they have provided the tracking reference along with the former info in their final email.
I am really pleased with them and will definitely recommend them to new parents and friends :)
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Muhammad,
Thank you for your lovely feedback! We're so glad we could help you quickly and get the replacement fixings sorted without delay. It means a lot to hear that you're pleased with our service and would recommend us to others – that’s the highest compliment we could receive. Wishing you and your little one all the best!
Warm regards,
Team LFS
Great customer service!
I requested some replacement screws for a COT that I brought many years ago. They replied very quickly and sent the screws free of charge the next day. So impressed with the customer service. Thank you!
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Adele,
Thank you so much for your kind feedback! We're delighted to hear you were happy with our customer service and that we could assist with the replacement screws. It's always our aim to provide helpful and timely support, no matter how long ago the purchase was made. We truly appreciate your support – thank you again!
Warm regards,
Team LFS
Excellent cot for our son from birth…
Excellent cot for our son from birth until present day (10 months). Company was also super helpful and responsive in sending a replacement part that broke when our son was jumping up and down on the bed. Highly recommend the product and service.
25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Love For Sleep
Dear Kyle,
Thank you very much for your kind words and positive feedback!
We are delighted to hear that the cot has served your son so well from birth and that you are happy with both the product and our customer service. If you need any further assistance in the future, please do not hesitate to contact us.
Wishing you and your family all the best!
Warm Regards,
Team LFS
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