Web site nice and easy to use, with accurate descriptions of the different types of coffee. Payment was no problem to complete. We collected from their roasting facility, the person who met us was ple... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Bought three medium bags of coffee. Am currently drinking the single origin coffee (whole bean) from Honduras. It's deep, strong and mellow (and probably a third of the price of Jamaican Blue Mount... Näytä lisää
Yritys on vastannut
First class service. Fast delivery of lovely coffees. I chose Dolce and Altura beans, clean and fresh and delicious. I only drank coffee away from home, but after sampling a Siemens TQ501 Bean to cup... Näytä lisää
Yritys on vastannut
We looked for a coffee supplier and landed a true coffee partner. From the initial setting up to the ongoing sales nothing is too much trouble and the team are down to earth, know their product inside... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Here at Martin Carwardine & Co. we're passionate about coffee. For over 150 years the Carwardines have been sourcing and selecting premium coffee and tea’s from around the world. The coffee is hand roasted, blended and packed at our Roast House in the foothills of the Mendips ready to be delivered to you. We also provide barista training, espresso machine rental packages, new and refurbished machine sales complete with maintenance support. Passionate about coffee? Want to find out more about our exciting blends and services? Find out more on our website, or call us on 01934 853800
Yhteystiedot
The Roast House, BS40 5DJ, Bristol, Yhdistynyt kuningaskunta
- 01934 853800
- sales@lovecoffee.co.uk
- lovecoffee.co.uk
4,9
Erinomainen
119 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Everything is so well organised
Everything is so well organised, from the notification of my monthly "coffee time" thru to the notification from the Post Office of delivery time. Of course the coffee is the star of the show! Many thanks
19. tammikuuta 2026
Vastaus yritykseltä Martin Carwardine & Co
Good morning Jacqueline,
Wow - what a lovely review! Thank you very much, so pleased to hear you've been enjoying our service, and our Ethiopian & Kenyan coffee.
All the best,
Martin Carwardine & Co.
Prompt service and good communications
13. tammikuuta 2026
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Rod,
Thank you very much for leaving a review and for your continued custom!
All the best,
Martin Carwardine & Co.
Delivery was slow (revised)
Delivery was slow (was a Royal Mail issue)
When contacted customer services to find out the roasting date they were unable to advise me (although I have since been advised of the roast date).
On a positive note the coffee tastes fab.
6. tammikuuta 2026
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Denise,
Thank you for your feedback.
Please accept our apologies for the delay in delivery. I can see that your order was despatched with Royal Mail on 6th January, following our reopening on 5th January, and was delivered on 12th January. Your parcel should normally arrive within 48 hours of despatch, so I am very sorry for this delay. Unfortunately, we experienced a number of Royal Mail delays after the Christmas period due to high parcel volumes.
Regarding the roasting date, we are always able to provide this information, and I apologise if this was not made clear when you called. The roast date is nine months prior to the best before date shown on the coffee packaging.
If you have any further questions, please don’t hesitate to get in touch.
All the best,
Martin Carwardine & Co.
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Richard,
Thank you very much for leaving us another kind review. Very pleased to hear you are still enjoying our coffee and the service we provide.
All the best,
Martin Carwardine & Co.
A great family business to buy from…
Orders are always ready quickly and easy to collect.
Excellent coffee and tea. Not cheap but best quality.
3. joulukuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Elizabeth,
Thank you very much for leaving us another kind review. Very pleased to hear you are still enjoying our coffee, tea and service.
All the best,
Martin Carwardine & Co.
Fabulous
Bought three medium bags of coffee. Am currently drinking the single origin coffee (whole bean) from Honduras. It's deep, strong and mellow (and probably a third of the price of Jamaican Blue Mountain). I'm very impressed with the art work (would like to know if this has been done in-house) on the packaging.
There used to be a shop in Queens Street in Exeter. You could smell the aroma of freshly ground coffee down the street. Any chance of resurrecting the shop and thus denying custom to the large coffee chains?
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Matthew,
Thank you very much for taking the time to leave such a lovely review.
Our original etchings are taken from historic illustrations, which our in-house designer then carefully adapts to suit our purpose.
We would absolutely love to re-open a shop in Exeter. We have actually just re-introduced ourselves to the world of coffee shops by opening the first of this Carwardines generation coffee shops in Wells, Somerset.
All the best,
Martin Carwardine & Co.
Personal consideration.
25. marraskuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Robin,
Thank you very much for leaving us a review, and for your patience whilst you awaited your coffee delivery.
All the best,
Martin Carwardine & Co.
A really great selection of coffees
A really great selection of coffees, and a swift delivery👍👏 will use again
25. marraskuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Hilary,
Thank you for taking the time to leave a review, we hope you are enjoying our Classico and Connoisseur blends.
All the best,
Martin Carwardine & Co.
Vastaus yritykseltä Martin Carwardine & Co
Good morning Chris,
Thank you very much! We are so pleased you are enjoying our Brazillian Pocos De Caldas.
Wishing you all the best,
Martin Carwardine & Co
Excellent website and customer service
Excellent website and customer service. Other coffee producers should learn from it on how to get it right.
7. marraskuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good morning Philip,
Thank you so much for your wonderful feedback! We’re delighted you enjoyed our website and customer service, hope you're enjoying the coffee just as much.
Wishing you all the best,
Martin Carwardine & Co.
Wonderfull Russian caravan tea at an…
Wonderfull Russian caravan tea at an amazing price. Highly recommend
15. lokakuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good morning Ian,
Thank you very much for taking the time to leave us such a positive review! Really pleased to hear you've been enjoying our Russian Caravan tea.
All the best,
Martin Carwardine & Co.
Excellent product delivered efficiently.
29. syyskuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good morning Graham,
Thank you very much for taking the time to leave us a review. We're very pleased to hear you've been enjoying our Kenya AA Blue Mountain.
Wishing you all the best,
Martin Carwardine & Co.
Computer glitch in listing coffees by type, i.e. bean or grounded.
Usually great service and coffee but this time a minor computer glitch in listing coffees caused me, this time, to select the wrong coffee for one of my selections. No problem as sent back and got replacement bags of the right sort, but only one bag at a time, so that did take some time to sort out.
But still good service in sorting it out without any quibbles.
1. syyskuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good morning David,
Thank you for your review. We are glad we could get everything sorted for you, even if the process took a little longer than it should have. We apologise for the listing glitch and the extra steps it caused - we’ve resolved the website issue to ensure it does not happen again. We appreciate your patience and are delighted you’re still happy with the service.
All the best,
Martin Carwardine & Co.
The service was good and I was very…
The service was good and I was very pleased to be reimbursed the postage as the post office took almost a week to deliver.
The coffee was good quality but not a strong enough flavour for me...my fault...chose the wrong blend. Next order will be for an expresso style coffee.
16. syyskuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good morning Stephen,
Thank you for leaving us a review, apologies again for the delayed delivery. I'm glad you enjoyed the flavour of the Las Delicias, maybe our Classico espresso blend would be a better fit for you.
All the best,
Martin Carwardine & Co.
Vastaus yritykseltä Martin Carwardine & Co
Good morning Yvonne,
Thank you very much for your feedback on our service and packaging, we hope you enjoyed trying our Costa Kenya blend.
All the best,
Martin Carwardine & Co.
Vastaus yritykseltä Martin Carwardine & Co
Good morning John,
Thank you for taking the time to leave us a review, we are pleased to hear you're satisfied with the service we provide. We hope you enjoyed the varieties of coffee you ordered.
All the best,
Martin Carwardine & Co.
Easy purchasing experience and swift…
Easy purchasing experience and swift delivery.
17. heinäkuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Chris,
Thank you so much for taking the time to review our service, we hope you are enjoying the Brazilian Pocos De Caldas!
All the best,
Martin Carwardine & Co.
The coffee is always fabulous
The coffee is always fabulous!
Just finished the Guatemalan, now trying the Colombian from Cundinamarca.
28. toukokuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Anna,
Thank you very much for taking the time to leave us a lovely review. Hope you enjoyed the Cundinamarca just as much as the Guatemalan!
All the best,
Martin Carwardine & Co.
Our new coffee addiction
Good price, great product and very fast dispatch and delivery.
1. toukokuuta 2025
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Stuart,
Thank you very much for taking the time to leave a review. We are really pleased to hear you are enjoying our Sumatran and Monsooned Malabar coffee!
All the best,
Martin Carwardine & Co.
Vastaus yritykseltä Martin Carwardine & Co
Good afternoon Hannah,
Thank you for leaving us a lovely review, we are very pleased to hear you are enjoying our Connoisseur, one of our oldest blends!
All the best,
Martin Carwardine & Co.
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