I love their stuff! The cases are gorgeous and i love when new designs come out, i just ordered the cherry blossom one with glitter (It's beautiful!) when it arrived it was for the wrong phone so i me... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time I’ve ordered struggled to decide due to all the amazing designs delivery was fast and reliable! Everything is exactly as ordered so happy!!
I absolutely love this little company and won’t go anywhere else for my phone accessories! I’ve ordered their own-design cases and phone loops, as well as a personalised case, and every single one has... Näytä lisää
Yritys on vastannut
they have kinda ok communication but the cherry on top was finding all the cases being sold by a smaller person much cheaper (£2.40-£5ish) per case… literally all the designs this site has are there,... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to LoveCases, your go-to destination for fun, unique, and trendy phone cases and accessories! Based in the heart of the UK, we are a small but passionate team dedicated to spreading love and positivity through our vibrant and stylish designs. Get in touch 💌hello@lovecases.com Shop our products here https://www.lovecases.com
Yhteystiedot
1 Rocky Lane, B6 5RQ, Birmingham, Yhdistynyt kuningaskunta
- hello@lovecases.com
- lovecases.com
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Nonchalant about customer service
Nonchalant about customer service. I had a broken watch strap. It was a simple fix but they were not interested.

Vastaus yritykseltä LoveCases
Absolutely in love with my cases and…
Absolutely in love with my cases and heart socket, such wonderful service, couldn't be happier ❤️

Vastaus yritykseltä LoveCases
Amazing Customer Service!
Lovely items & amazing customer service! An item I ordered wasn’t in stock & they reached out to me to explain. They posted out the other items as agreed then followed up ensuring that I had received the final item. Such a brilliant company, would thoroughly recommend.

Vastaus yritykseltä LoveCases
Fabulous service
Fabulous service, this was my 3rd order from LoveCases and I love them all. Fantastic quality, fit my phone perfectly, cannot wait to order more!

Vastaus yritykseltä LoveCases
ordered from here for xmas presents the…
ordered from here for xmas presents the shipping was faster than expected and the products were so high quality. i was even given some extra goodies which was lovely, i have customer service help from “Mani” and she was just great! super helpful and kind! will definitely be ordering from here again !!!!!

Vastaus yritykseltä LoveCases
Great customer service support
Great customer service support. Bought new strap for fitbit versa 4 good quality and price. Will definitely be buying more.

Vastaus yritykseltä LoveCases
Amazing❤️
Amazing quality products.great services,responses and fixes to any issues.they added a phone case and coaster free of charge.will always be my first choice of buisness for purchasing phones cases or any accessories 🥰❤️

Vastaus yritykseltä LoveCases
Absolutely brilliant customer service
Absolutely brilliant customer service! Very quick at responding to emails and sent a new case free of charge! 100% recommend, and the cases are fab quality too😊

Vastaus yritykseltä LoveCases
The mug arrived chipped
The mug arrived chipped. I tried to contact the company by email and never got a reply

Vastaus yritykseltä LoveCases
Terrible customer service
Terrible customer service - I ordered in Black Friday and didn’t receive my items until weeks later, and these weren’t the correct items. I contacted customer service who stated they’d resent the items but I am yet to receive, they are now stating they must have been lost by courier, which seems to be a common excuse!

Vastaus yritykseltä LoveCases
Bought two Taylor swift inspired covers…
Bought two Taylor swift inspired covers for my daughter and her friend and I am appalled at the poor quality of the cases. They are so poor for the price, so flimsy and the decor is not as advertised. I do not recommend and will not be ordering from this company again.

Vastaus yritykseltä LoveCases
Long dispatch but items arrived plus extras
My order didn't get sent out for almost 2 weeks but it arrived ontime for xmas. 1 item was missing but they had put in 2 extra phone cases and 2 hot chocolate and marshmallow mixes so i never bothered about the missing item. However they emailed me to check I'd received my order and when i said about the missing item they said they would send it out. Great customer service

Vastaus yritykseltä LoveCases
Had issues and was sorted instantly.
I ordered a case which came not up to quality and emailed the customer service who issued me a replacement, that replacement got lost by Evri (typical) and they had to issue me another which also come damaged so they replaced that with no hassle what so ever.
Customer service agent Khadija is brilliant and responded to me as quickly as they can and helps me with any issues.

Vastaus yritykseltä LoveCases
Amazing customer service!
When my first order came they were the wrong size for my phone. I wasn’t sure if I was still in time to return them but when I reached out, they could not have been more helpful and after a few emails to check some details, replacements were sent out straight away with no fuss! 😊

Vastaus yritykseltä LoveCases
My first parcel didn't arrive
My first parcel didn't arrive, due to courier company, but after emailing I had a new one sent straight out with a free gift! Excellent customer service 😊

Vastaus yritykseltä LoveCases
charging £12 for a case that’s £3 everywhere else
they have kinda ok communication but the cherry on top was finding all the cases being sold by a smaller person much cheaper (£2.40-£5ish) per case… literally all the designs this site has are there, glad i found it before actually buying one from here. (it’s the exact same case just doesn’t have “love cases” at the bottom ruining it😂😂😂😂😂

Vastaus yritykseltä LoveCases
Ordered 16th November no sign of order
Ordered 16th November, still not arrived. Lots of email replies blaming everything except poor service.

Vastaus yritykseltä LoveCases
Fabulous as always!
Ordered a few times and the quality in products is always spot on!

Vastaus yritykseltä LoveCases
Amazing!
Amazing!! Honestly probably the best customer service I’ve had. There was an issue with communication about my order but the team explained, apologised and sorted my order that same day. Plus added some cute extras in my order 🥺🥰

Vastaus yritykseltä LoveCases
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