O tratamento que recebo de todos os funcionários do LMC é fantástico. Agradeço o privilégio de poder testemunhar publicamente quão excepcional tem sido o profissionalismo de todos. E, se a direção per... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Super Friendly, Willing to answer any questions you might have, clear on the price throughout the entire process as well as them being fairly priced. They are pretty effecient and getting things d... Näytä lisää
Yritys on vastannut
Update June 2023 I’ve been contacted from trust pilot that London Motorcycle Centre Had wanted to know more about my review despite it taking over a year for them to take it seriously now comes... Näytä lisää
Yritys on vastannut
Since I bought my first motorcycle in UK I went there for any small or major problems. Now I have 2nd Scooter but still I went there for any problem. Even in a accident claim they always supportive. T... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Moottoripyöräkauppa
- Moottoripyörien varaosamyymälä
- Moottoripyöräkorjaamo
- Moottoripyörän varaosat ja tarvikkeet
- Moottoripyörät
- Pyöräilytarvikkeet
Yrityksen kirjoittama
We are your one-stop destination for all things motorcycle. Whether you're looking to buy a new ride, need expert repairs and maintenance for your beloved bike, or require assistance with non-fault accident claims, our team of dedicated professionals is here to assist you. We are proud to offer a comprehensive range of services to meet all your motorcycling needs. Our sales team is on hand to guide you through our extensive inventory of quality motorcycles, ensuring you find the perfect bike to match your riding style. In our maintenance and repair department, skilled technicians use the latest techniques and tools to keep your motorcycle running smoothly and safely. We treat each bike as if it were our own and guarantee top-tier service every time. Lastly, we understand that accidents happen. That's why we offer a specialised non-fault accident claim support service. Our knowledgeable team is ready to guide you through the claims process, taking the stress out of unfortunate situations and helping you get back on the road as soon as possible. At London Motorcycle Centre, we value our clients above all and strive to provide outstanding service. We are committed to serving the London motorcycle community with integrity and passion. Come and experience the London Motorcycle Centre difference today!
Yhteystiedot
82, Sunleigh road, HA04LR, London, Yhdistynyt kuningaskunta
- 020 8194 7770
- contact@londonmotorcyclecentre.co.uk
- londonmotorcyclecentre.co.uk
3,8
Hyvä
25 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
16. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä London Motorcycle Centre
Thank you for your feedback, Matthew!
Went in to do just a oil change on my…
Went in to do just a oil change on my bike and they fully checked the whole bike and made sure everything was as it should be. I will definitely be coming back in the future. The staff was very friendly and helpful!
7. heinäkuuta 2023
Oma-aloitteinen arvostelu
Great mechanics
Great mechanics, and excellent customer service.
19. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä London Motorcycle Centre
Thank you for your feedback, Gustavo!
Great experience on services provided…
Great experience on services provided on my Harley Davidson. Francisco from the Workshop and Andre and Guilherme from the shop were some stars. Highly recommended!
12. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä London Motorcycle Centre
Thank you for your feedback, Cadu! We always aim for all customers to have the same experience as you did! Andre and Guilherme were very happy with your comments!
Kind regards,
London Motorcycle Centre Team
UPDATED REVIEW AVOID LMC
Update June 2023 I’ve been contacted from trust pilot that London Motorcycle Centre
Had wanted to know more about my review despite it taking over a year for them to take it seriously now comes interesting part. I was told by trust pilot. If I do not respond to the request, my feedback will be removed very suspicious however as to make sure that potential buyers Understand the risks of buying from London Motorcycle Centre in Alperton that I responded over a week ago and as expected heard nothing back to felt the need to update this trust pilot review that what I said originally I standby they are a Mickey Mouse outfit do not take you seriously as a customer in my case they damage my bike, but incidentally brand-new as the mechanics didn’t know how to change the front headlight unless they ripped all the fixtures and fittings and then decided to keep me waiting around about eight hours so the different blues they used to put my bike back together, a time to go off and cure so my review is brutally honest to the point I do not recommend London Motorcycle Centre. They do not take you seriously and they do not man up today issues and problems avoid at all costs.
What started out to be a good experience soon went bad very quickly .
Problem after problem soon mounted up leaving me more and more frustrated .
Incredibly difficult to call them or get a call back to the point when they can't answer a simple question then they will put the phone down on you (REPEATEDLY).
You are expected to chase them for updates not to mention there are misleading in any information they give .
needless to say I don't recommend LMC at all search around for somewhere better .
3. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä London Motorcycle Centre
Dear James,
Thank you for taking the time to share your feedback.
We truly value the perspectives of our customers, as we consider these triggers for our continuous improvement. We're genuinely sorry to hear that your experience with us didn't live up to your expectations - it's always our mission to provide the best possible service and support for our clients.
However, we're encountering some difficulty in tracking the specifics of your visit, as we currently cannot locate any records associated with your name, telephone number, or email in our system. We want to understand exactly what transpired during your visit to our shop, so that we can both learn from your experience and ensure we address any issues promptly.
Could we ask you to provide some additional details, such as the date of your visit or any specific incidents or staff members that were involved? This will greatly assist us in thoroughly investigating your case. We deeply regret any inconvenience or dissatisfaction you may have experienced and are committed to making this right.
Please feel free to reach out to us directly at your earliest convenience. You can contact our customer service team at contact@londonmotorcyclecentre.co.uk, or call us on our direct line at 020 8194 7770. We will eagerly await your response, and we promise to do our utmost to rectify the situation to your satisfaction.
Best regards,
London Motorcycle Centre Team
//
As a reply to your updated review:
04/07/2023
Dear James,
We wish to extend our sincerest apologies for the delay in our response to your feedback. We have transitioned to a new management team, and this might have inadvertently affected our usual promptness. We truly regret any inconvenience this has caused.
Upon learning about your less than satisfactory experience with us, we felt genuinely concerned. We typically don't receive this type of feedback regarding our service quality. Our facility features a transparent glass viewing area which allows our valued customers like you to observe the servicing or repair of their motorcycles, reinforcing our commitment to transparency and accountability.
We always encourage our clients to promptly engage with our on-site manager regarding any concerns or dissatisfaction. This direct communication allows us to address and resolve issues in real-time, ensuring the utmost customer satisfaction.
Having said that, we deeply regret the discomfort and inconvenience you have experienced. Though we could not trace any record of such an incident in our system, we respect and acknowledge your feedback. As a gesture of goodwill and our commitment to service excellence, we are pleased to offer you a 30% discount on your next purchase or service with us.
We appreciate your understanding and would be honored to serve you again, this time ensuring a service experience that meets and exceeds your expectations.
Kind regards,
London Motorcycle Centre Team
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