londonlocksmith24h.co.uk Arvostelua 

My Airbnb guest called Friday night saying that the key from the safebox wasn't opening the door. I was out of town so I called and booked over the phone. Very professional service, I was updated over the phone, lock fixed within the hour. Very happy with everything. ⭐

Christian arrived within 20min. He listened really well and opened our door within a few minutes. He was such a friendly, chilled guy and super helpful for the next lock.

Scammers, quoted 75£ on the phone and 160£ in person. Ended up with a 300£ just for drilling a lock out. Avoid at all cost! Made up prices on the spot! Website is full of fake reviews!

Three weeks. Multiple emails. Three phone numbers. Zero response.

I used this company when I was locked out and have since disputed a £75 call-out fee added to my invoice.
The invoice clearly shows:
£75 – Remove Key
£75 – Callout Fee
£150 subtotal / £180 including VAT

The problem is that their website prominently advertises “no hidden call-out fees” and states that customers will not be charged a call-out fee. Yet a £75 call-out fee appears quite clearly on my invoice.

I have tried to resolve this directly and have followed every route they provide. I emailed the email address printed directly on the invoice as well as on their website, multiple times.

I then called three different telephone numbers listed on the invoice/website. Each time, I was speaking to dispatch, and each time I was simply directed back to the email route. And this is where it gets particularly frustrating: it has now been three weeks and I have received absolutely no response.

So, to summarise:
They add a £75 call-out fee despite advertising no call-out fees. I dispute the charge. I contact them repeatedly. Their own dispatch team sends me back to email. I email repeatedly. And then… silence.

At this point, it is very difficult not to conclude that the strategy is simply to ignore the customer and hope the dispute goes away.

I have attached a photograph of the invoice as evidence. The £75 call-out fee is not something I am claiming exists, it is written on the invoice itself.
If there is a legitimate explanation for this charge and it is consistent with the company's advertising, I am still waiting to hear it.

Three weeks of silence is not customer service, and it certainly isn't how you resolve an invoice dispute.
I would strongly recommend anyone considering using this company to check the final invoice very carefully and get any promises about fees in writing before agreeing to the work.

Peter was a life saver got me into my locked out flat in under 2m. Amazing service 100% recommend and amazing price for Saturday call out

Simple, easy, quick and friendly.

Informative and easy to work with. Ideal

Highly recommended! Gigi is a very professional, reliable and friendly locksmith. He arrived quickly, solved the problem without any hassle, and was very polite and respectful. You can clearly see that he is experienced and knows exactly what he is doing. Excellent service from start to finish. I would definitely use Gigi again if I ever need a locksmith!

Great service with professional staff

⭐⭐⭐⭐⭐

I am very satisfied with Gigi's services! He repaired my door very well, he worked carefully, professionally and solved the problem quickly. He is a serious, punctual and reliable person.

The technician attended named Gigi was polite and very knowledgeable. Made me feel safe and in good hands. Everything was fast and smooth. Brilliant job!

Swift response on a bank holiday Monday from a really helpful technician who got us sorted in less than a few minutes.

Great service, incredibly quick during a stressful situation (and on bank holiday weekend)! Dan was the best- friendly, quick and professional :)

Christian came and changed the lock in record time and a decent price I'm very happy regards Mark

Peter was the most wonderful, reassuring and trustworthy person. He made a stressful situation straightforward and easy. I never leave reviews usually but really wanted to recommend him.

First of all:
Uses fake, unclickable Google review badges to trick customers in emergencies into believing they have a verified rating they don't actually possess!

​I called this service after being locked out and was quoted £75 over the phone for non-destructive lock picking.
​When the technician arrived, he took one look at my lock and immediately claimed it was a "special anti-picking lock," asserting it was even labelled as such. Without making a single attempt to pick it, he insisted the only option was to destroy and remove the lock completely. This abruptly pushed the price up to £129 plus VAT (roughly £150 total). Also, contradicting what it says on their website, he said that the price listed online 'is only for the call and does not include the work itself."

​Their website claims that non-destructive entry is their default method in "over 95% of jobs" and advertises transparent quotes with no hidden fees. My experience was the exact opposite:
​Fabricated claims: I retrieved the damaged lock from the bin afterward. It is a standard latch lock—there is no "anti-picking" label anywhere on it.

​Zero attempt at picking: The technician did not even try non-destructive entry before breaking the lock.
​Property damage: Destroying the lock left a visible hole in my front door.

​Using fabricated technical claims to justify an on-the-spot price hike and needlessly break a standard lock is unacceptable. I have formally requested a refund for the overcharged difference down to the original £75 quote. Avoid this company if you expect honest pricing and professional non-destructive entry.

Tried contacting the company through their online chat and phone. They redirected me to an unresponsive email, said that I'm 'harassing them' and blocked my number. Stay away from them.

Excelent service done by Andrew. He changes my lock in no time.

Arrived within 15 mins and did what was needed quickly and advised on which lock to get. Very good

Peter was very helpful

John was very helpful and quick in an emergency situation.

Great service - super prompt and thorough, sorted out the problem in under an hour. Recommended! 👍