Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... Näytä lisää
Sijainti
Vaihda sijaintiaBridge Street, Westminster Station, SW1A 2JR London, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... Näytä lisää
Loved that I could follow the cake’s live tracking notifications from NZ which meant I could ensure my son was in the office. He loved the look and flavour of the cake. We ordered the Chocolate Heaven... Näytä lisää
My father took the delivery, as I was out food shopping with my now wife for our wedding. He said nothing but good things - the delivery went perfectly. The cake itself was amazing. A red velvet with... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Lola's - Westminster
Yrityksen kirjoittama
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Yrityksen kirjoittama
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Yhteystiedot
Bridge Street, Westminster Station, SW1A 2JR, London, England, Yhdistynyt kuningaskunta
- 44 20 4587 4776
4,4
Erinomainen
127 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hello I love yr cupcakes
Hello I love yr cupcakes
I have bought them for all my families and friends when I have gone to visit them its like a normal thing now . They all look forward to me bringing them
lolas cakes
3. joulukuuta 2023
Good experience
Easy to order, delivery was on time & the driver even said happy birthday to recipient of the cake as it was a gift which was a cute gesture. They were one of the few companies that deliver on a Sunday too which I was struggling to find. 👍🏽
13. marraskuuta 2023
Chocolate brownie cheesecake
Chocolate brownie cheesecake was beautiful!
Arrived on time with no sign of any travel problems!
Everyone loved it!
Thanks so much
Will definitely be ordering from you again 💗
29. lokakuuta 2023
Excelent🤩🤩🤩❤️
5. lokakuuta 2023
Love love love
Loved the cake, tasted and looked great for my daughters birthday, perfect size for the party. Customer service was fab. I picked up the cake from Walthamstow, not Westminster.
5. lokakuuta 2023
Celebrando los 18 en London
Excelente producto en cuanto a calidad, presentación y por lo que me trasladan sabor, textura, tamaño... Un éxito!! Cabe destacar que la inscripción sobre la misma solicité fuera en español y se cumplió a rajatabla.
El único pero es que la noche anterior intenté anular el envío y recogerlo en tienda pero no obtuve respuesta. La mañana de la entrega fui informado desde muy temprano de que el producto estaba en curso y sería entregado en el horario establecido, sin aludir a mi email de la noche anterior de manera que tuve que asegurarme que en el horario de entrega hubiera alguien en la casa. Mal menor, seguiría recomendando comprar aquí sin ninguna duda.
7. lokakuuta 2023
Very good cake however the place was…
Very good cake however the place was about to close when I went to collect it, 2 hours ahead of closing time because "we've ran out of cupcakes so there is no point being open". Came just on time and the lady said she was gonna call me. That did leave me wondering...what would have happened if I'd gone 5 minutes later? Was I close to showing up to my gf's birthday without her cake??
Again, great tasting cake but i'll take precautions when ordering again
18. syyskuuta 2023
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
quite negative experience
quite negative experience.
at the time of pick up, I was informed that the cake could not be delivered as stuck in the fridge.
long story short- after spending 1 hr on the phone with customer service, a different cake was managed to be found from a different store and delivered.
12. syyskuuta 2023
Vastaus yritykseltä Lola's - Westminster
Hello Gabriella,
Thank you for taking the time to give us your feedback.
I am very sorry that your collection experience was negative on this occasion. I can assure you this is not something that is usual with us at all.
I can see that you have been in contact with us with regards to this issue and your complaint has since been resolved. Steps have also been taken to ensure something like this prevented in the future.
If there is anything else we can help with please feel free to get back in touch.
Kind regards,
Samina
Canadian Customer…
As a second time international customer, it would be nice to receive a discount code every now and then. My family lives in the UK and I often use your services to celebrate various occasions.
4. syyskuuta 2023
Tasty cupcakes but fell apart in transit
Very tasty mini cupcakes. However, I kept them upright the whole time, but they didn’t stay in the slots in their box and so fell over and got a bit mashed up. Not so great presentation for a colleague’s birthday! Also, it would be good if they provided boxes of 6 or 9. 12 is too many for those with small office teams, and there often ends up being wastage. But you can see why they wouldn’t want to introduce that!…
12. syyskuuta 2023
Vastaus yritykseltä Lola's - Westminster
Hello,
Thank you for taking the time to leave us a review.
I am so sorry to hear that your cupcakes were damaged on your journey and for the disappointment this caused.
I can assure you that I will be passing your feedback across to the relevant teams to be reviewed.
In regards to our box sizes, we do offer smaller boxes for in store purchases, we offer boxes of 2, 4, 8, 12 and 24 for our tiny cupcakes.
I will be in touch shortly to discuss your order further.
Best wishes,
Chloe
Lovely cupcakes
18. elokuuta 2023
Always dependable through the years and…
Always dependable through the years and I highly recommend Lola’s.
I’ve received many compliments and have sent all different confections! Thank You Lola’s!
26. elokuuta 2023
Great service taste time design…
Great service taste time design everything is perfect
15. elokuuta 2023
The cupcakes, are very tasty, Moist and pretty
Firstly, the young lady Nicki, who i placed the order with, was very helpful and friendly. The cupcakes are very tasty, moist and very pretty. The delivery wad on point, all 32 cupcakes was delivered without any damaged.👍
Thank you for your service.
Please try making some RUM cupcakes it can be done☹🙏
15. elokuuta 2023
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.