Amazing gluten free chocolate and raspberry cake! Bought for our friends birthday. Absolutely delicious plus ordering and collection service was so easy. Excellent value for money!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Truely succulent and by far the best combo ever. The Red velvet so fluffy, the raspberry and chocolate to die for. The lemon has a beautiful kick, and my god am I missing my blueberry flavour . The ca... Näytä lisää
The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge t... Näytä lisää
Yritys on vastannut
Loved the convenience of collecting at London Bridge and glad everything didn't melt. The team was super friendly too!
Yrityksen tiedot
Tietoja yrityksestä Lola's - Lola's London Bridge
Yrityksen kirjoittama
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Yrityksen kirjoittama
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Yhteystiedot
London Bridge Underground Station, SE1 3QX, London, Yhdistynyt kuningaskunta
- +44203 991 0192
4,7
Erinomainen
409 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing gluten free chocolate and…
Amazing gluten free chocolate and raspberry cake! Bought for our friends birthday. Absolutely delicious plus ordering and collection service was so easy. Excellent value for money!
20. elokuuta 2026
Loved the convenience
Loved the convenience of collecting at London Bridge and glad everything didn't melt. The team was super friendly too!
14. elokuuta 2026
Fresh and brilliant cakes
The black cake tasted so good - all my guest commented on how soft it was, and the icing was genuinely tasty - which is rare!
Knocking a point because I did get mini photo cupcakes made and they were done quite messily (one topper had slid off, the others were warped and looked weird). I did let them know and they arranged for new ones the next day free of charge. These looked great and so different to the others. It was brilliant that they were able to rectify it so quickly.
6. elokuuta 2026
Lola is a very reliable company
Lola is a very reliable company. I always use them and guarantee good quality and product.
29. heinäkuuta 2026
Truely succulent and by far the best…
Truely succulent and by far the best combo ever. The Red velvet so fluffy, the raspberry and chocolate to die for. The lemon has a beautiful kick, and my god am I missing my blueberry flavour . The cakes are deliciously moist ready to eat all day everyday!
20. heinäkuuta 2026
Absolutely superb cake.
20. heinäkuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Cupcake enjoyable…service terrible
The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge that I was waiting to be served as he appeared very busy on his phone. After what felt like a minute, I asked if he was serving. He replied yes with a bored, inconvenienced tone and continue to serve me so in the same manner. Not the customer service ypu want when you're treating yourself to a cupcake. Not very on brand let's say.
20. heinäkuuta 2026
Vastaus yritykseltä Lola's - Lola's London Bridge
Hello Katie,
We appreciate you taking the time to share your feedback regarding your recent visit to our London Bridge shop.
We are pleased to hear you enjoyed the cupcake itself and we are truly sorry to learn about your experience with our staff and the level of service you received.
We expect a high quality of friendly, welcoming, and attentive customer service at all of our locations and we fell short on this occasion.
We are addressing this internally with the relevant store and area managers for this location to ensure our customer service standards are consistently met and that all our customers feel valued and well-attended.
If you would like to discuss this with our team directly any further please do not hesitate to reach out to us over email to hello@lolascupcakes.com.
Kind regards,
Delicious vegan and gluten chocolate cake…
Not many places do a vegan and gluten free cake but Lola's did and it was absolutely delicious - rich in flavour and looked exactly as it did on the website
18. heinäkuuta 2026
Picked up our cake & by the time I got…
Picked up our cake & by the time I got home (40mins) cream cheese icing melted on the side of the cake. Tasted very good but did not look appealing.
22. kesäkuuta 2026
Vastaus yritykseltä Lola's - Lola's London Bridge
Hello Wendy,
Thank you for taking the time to share your feedback.
We're sorry to hear the icing had melted by the time you got home, although we're pleased to hear you enjoyed the taste.
We appreciate you bringing this to our attention and will share your feedback with our team.
If you would like to discuss your feedback further, please reach out to us at hello@lolascupcakes.com, and we'd be happy to assist you.
Kind regards,
Cake received as expected and my son…
Cake received as expected and my son loved it for his 18th birthday
30. huhtikuuta 2026
The staff are always helpful and happy…
The staff are always helpful and happy .
London Bridge station
Credit to your company.
Thank you
29. huhtikuuta 2026
Thank you so much for a delicious 😋 and…
Thank you so much for a delicious 😋and fresh tasting cake. My son was very pleased with his cake. Looking forward to eating more of your cakes. Thank you!
3. toukokuuta 2026
Gluten free cupcakes
I placed an order for gluten free cupcakes, next day collection from London Bridge station. They were ready on time, looked fab and of course, when it came to eating them, tasted delicious! My husband isn’t GF but he enjoyed them hugely and couldn’t tell they were GF! A big thumbs up from both of us.
29. huhtikuuta 2026
Very good
Very good, have been treated well by the staff and felt listened too thank you
27. huhtikuuta 2026
Mini cupcake order
I ordered 70 mini cupcakes for my wedding reception with a personalised photo on top.
They were easy to collect and so delicious! I knew I wanted Lola’s because they are my favourite cake in London and they went down a treat with my wedding guests. I would definitely order again for any upcoming events or celebrations!
19. huhtikuuta 2026
The location of the stall was very…
The location of the stall was very difficult to find.
11. huhtikuuta 2026
Lola's cupcakes never disappoints
Lola's cupcakes never disappoints. Cake was delicious, moist, our family firm favourite. Highly recommended
7. huhtikuuta 2026
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