I ordered 12 mini cupcakes to raise money for a breast cancer charity for a work event. They were exactly as I ordered, really delicious and enjoyed by all. Speedy delivery and lovely staff in Ealing... Näytä lisää
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I ordered a fresh berry cake from Lola’s Cake for my daughter’s 40th birthday, and it was absolutely FANTASTIC! 🍰 It looked beautiful and tasted even better — everyone loved it. Even my son, who... Näytä lisää
Everything! Ordering was easy, pickup straightforward which worked well as I was ordering from home in Scotland and collecting on my arrival in London. The cake was DELICIOUS! I ate my whole piece a... Näytä lisää
The Chocolate Birthday Cake for my son was delicious. Delivery was prompt and reliable. Well done!
Yrityksen tiedot
Tietoja yrityksestä Lola's - Ealing Broadway
Yrityksen kirjoittama
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Yrityksen kirjoittama
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Yhteystiedot
Unit 51, Broadway, W5 5JY, London, Yhdistynyt kuningaskunta
- 01908538798
4,5
Erinomainen
561 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Red velvet cupcakes and brownies
I can never resist Lola's red velvet cupcakes and brownies.
The Ealing store is clean and fully stocked, the staff are amazing.
5. helmikuuta 2026
Quick reliable service.
28. tammikuuta 2026
Yummy cake pick up was easy
26. tammikuuta 2026
Vegan red velvet cake.
Staff were great, easy to order.
Vegan red velvet birthday cake was full of flavour. Definitely buy from here again.
26. tammikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
I ordered a birthday cake for my…
I ordered a birthday cake for my partner. The cake was beautiful but not fresh at all.
We had to bin the cake next day after taking pictures unfortunately.
It was very disappointing!
4. tammikuuta 2026
Vastaus yritykseltä Lola's - Ealing Broadway
Hello,
Thank you for taking the time to provide us with your feedback.
I am very sorry for the disappointment experienced on this occasion with your order of the Vanilla Cake with photo image.
I can assure you all orders are freshly baked and prepared for the date of delivery/collection. We never premake, store or freeze our cakes.
Orders are kept chilled until collection, or if a home delivery, orders are delivered in our refrigerated vans. We do recommend cakes are allowed to come up to room temperature for a few hours before serving to ensure the cake is served at its best.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
amazing always
24. tammikuuta 2026
The ordering and pick up experience was…
The ordering and pick up experience was excellent but the cake was dry and had a blunt taste.
17. tammikuuta 2026
Vastaus yritykseltä Lola's - Ealing Broadway
Hello Elena,
Thank you for taking the time to leave us your feedback.
I am sorry to hear that your Blue Newborn Baby Cake tasted dry and had a blunt taste.
Our bakery takes great care to ensure that all of our cakes are baked fresh specifically for your order using high-quality ingredients to ensure the best experience for our customers.
We do advise to store our cakes in the fridge and to take them out at least 2-3 hours before serving as our products are best served at room temperature. If they are not kept out for long enough this can affect the taste and texture.
I will be sure however to pass your feedback across to the relevant teams and we will monitor if we have any similar feedback from your cake batch.
If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Vastaus yritykseltä Lola's - Ealing Broadway
Hello,
Thank you for taking the time to share your feedback with us.
I am very sorry for the disappointment experienced on this occasion as you found the cake to be too sweet.
This cake is decorated entirely with buttercream icing which is the sweetest tasting icing we offer and can be too sweet for some based on personal preference.
I would like to suggest our cream cheese icing or ganache icing cakes which are a little less sweet in taste due to the nature of these icings.
Your feedback will of course be logged and passed on to our teams for review.
If there is anything you would like to discuss further please feel free to send an email to hello@lolascupcakes.com
Kind regards,
Marta
Red velvet birthday cake…
We really enjoyed a red velvet birthday cake recently. Delicious moist cake which tastes absolutely amazing. Highly recommend
10. tammikuuta 2026
Amazing carrot cake ,tasted wonderful…
Amazing carrot cake ,tasted wonderful easy to Oder it was ready in time excellent service 10 out of 10
14. tammikuuta 2026
I had the blueberry cupcakes and they…
I had the blueberry cupcakes and they were divine as always, I defo will be coming back again and again
12. tammikuuta 2026
Excellent cake
Excellent cake! Everyone really enjoyed the red velvet. It was perfect 🤩
7. tammikuuta 2026
It was exceptionally good in taste as…
It was exceptionally good in taste as I’m Vegan and can’t find much in options
Thanks Lola💕
29. joulukuuta 2025
Great customer service replied promptly…
Great customer service replied promptly with my query and request. Cupcakes were delcious and lovely. Thank you
28. joulukuuta 2025
Great service and delicious cupcake
3. tammikuuta 2026
Very good quality chocolate & raspberry…
Very good quality chocolate & raspberry cake. Fresh and tasty, without being too sweet
31. joulukuuta 2025
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