Lolalooks Arvostelua 19

Dress arrived crumpled in a small plastic bag. The size was not correct. The dress was made of cheap material and had no tags. I requested a return and was instructed to post it to an address in China after reading on their website they were 'Based in the heart of London at 315 Brockley Road'. When I took it to the post office I was informed it would cost £27 to send it, almost the cost of the dress. Needless to say, I won't be purchasing from LolaLooks again. The postmistress suggested 'Sell it on Ebay'.

Customer service was amazing, they were very quick to respond and provided excellent service.

Bad quality, will never order from here again! Order took 10 days to arrive which is not bad, not great.
Arrived crumpled and in need of a good iron and in a flimsy plastic bag.
Generally poor quality, very cheap, thin, fabric.
Website stated item was Linen. It absolutely is not, label says polyester/elastane.
Also not the colour I ordered!

Am trying to get a refund, no email address on the website and contact form asks for pics for returns of faulty/incorrect items but has no photo sharing function. I won’t hold my breath.

Really pleased with my purchase. Delivery was quicker than expected and everything came in perfect condition. No complaints at all

Great quality products and excellent delivery. Everything looks stylish and feels comfortable. Will order more soon!

The products exceeded my expectations. They feel comfortable, look great, and arrived safely. Totally recommend!

Great first order experience. The website was easy to use, checkout was simple, and my order arrived on time. I’ll definitely consider ordering again.

I had a smooth shopping experience from start to finish. Fast shipping and the items are high quality. Very satisfied!

Everything arrived in perfect condition, and the sizes were exactly as described. I love my new items and can’t wait to wear them!

I had a really good experience shopping here. The item arrived nicely packaged and looked exactly like the photos. Quality feels great and fits well. Happy with my purchase overall.

Amazing experience! The quality of the products is excellent, and delivery was fast. I’ll definitely be ordering again

The shirt fits beautifully and feels lovely, though delivery took one extra day than expected — still worth it!

Ordered multiple items, all arrived in good condition and matched the photos on the site.

I ordered a co‑ord set for a casual weekend look — arrived in 4 days and looks so cute. Will be back for more.

Free UK shipping was fast, and the clothes looked even better in person. The sizing guide helped me pick the perfect fit.

I’ve bought three items already and every piece has been stylish and wearable. Customer support replied fast when I had a small sizing question.

I wasn’t sure at first, but the cardigan I ordered exceeded my expectations. Arrived beautifully packaged and on time. Highly recommend!

Ordered a couple of tops and a dress — the pieces look exactly like the photos and feel comfortable. Easy checkout and quick dispatch made this a great experience.

The quality is great, the fit is just as described, and delivery was super quick across the UK. I’ll definitely be shopping here again!