Locauto Group - Torino Aeroporto Arvostelua 

Siamo arrivati al centro di car rental Locauto dell'aeroporto di Torino Caselle e, salvo la parte in cui ho dovuto sbloccare la mia carta di debito per i pagamenti online con l'app di Poste Italiane per poter ricevere l'addebito di 1 centesimo sul conto, non abbiamo avuto nessun problema nel ritiro dell'auto che ci hanno dato in buone condizioni.

Excelente elección! Trabajo rápido, buena explicación de todo y muy profesionales.

Si è messa a disposizione per il problema del pagamento

Ottima soprattutto la competenza e disponibilità di Cassan Mery

Quick check-in, close parking and desk.

Auto perfette e nuove e personale gentile

Personale gentile e auto molto comoda, unica pecca , ci era stato detto che era ibrida, invece era a benzina. Per il resto tutto ok

Marie Rose was incredibly helpful and nice. I wish all staff was like her, really wish her all the best! Improving Locauto’s name even more.

I booked and fully prepaid a car with Locauto at Turin Airport through Booking.com. When I arrived, Locauto refused to give me the car because I did not have an International Driving Permit.

My driving licence is a valid Moldovan licence issued after 2008, in the standard plastic card format, with all information in Latin characters (Romanian and English). The licence itself was not questioned and the only reason for refusal was the absence of an IDP.

The problem is not only the refusal, but the lack of transparency. The IDP requirement was not clearly highlighted during the booking process; it was hidden in a PDF document. I checked the requirements for driving in Italy before travelling and followed the rules applicable to my licence.

Despite refusing to provide the paid service, Locauto kept 100% of the rental amount.

Customers should be made clearly aware of such requirements before payment, not discover them only at the rental counter after travelling. I recommend carefully checking all hidden rental conditions before booking with Locauto.

Excellent service - the member of staff who helped us was kind, friendly and efficient. It made our whole experience perfect! Probably the best experience we’ve had with Locauto so far.

First of all, thanks a lot to Mari, she is a great manager!
The car was nice, clean and in good technical condition.
The rental procedure was fast and easy

Ci siamo trovati bene, consigliatissimo!

Macchina nuova e pulita e personale gentile e disponibile come sempre e come sempre con locauto non si hanno né sorprese né delusioni

The women that handled my reservation.

The car was given to us an hour before, the garage where the car needed to be left was pretty straightforward, they also had a keybox available to leave the key if your flight is really early/late and they are not open yet.

Locauto autonoleggio Torino il top, la signora Barbara la titolare una persona di cuore e soprattutto disponibile a risolvere qualsiasi problema , persona fantastica e persona eccezionale.
Alla consegna abbiamo trovato la signora Marie e il signor Nicolò altre persone Veramente molto gentili ed educate, sono stati eccezionali per risolvere il nostro problema. Grazie a loro siamo tornati in Sicilia. Grazie di vero cuore a tutto lo staff.

we booked a 7-day rental car from Locauto Turin airport. Check-out and check-in very smooth and time effiecient. Friendly and helpful staff on both check-out and check-in occasions.

Personale gentile, serietà della società, qualità del mezzo noleggiato

La disponibilità del personale