Locauto Group - Milano Malpensa Aeroporto T2 Arvostelua 

Very happy with the whole service. Will rent a car from them again.

I hired the car online directly from Locauto, it was straight forward. I made a mistake to mark my pick up at Terminal 2 at Malpensa Airport, yet we arrived and flew off from Terminal 1 .
It took almost a hour to get to Terminal 2 by the free shuttle. Terminal 1 car hire was very crowded, so it might have been the same waiting time in the queue as going to the very empty Terminal1.
At T2 in the small office were two counters, Locauto share it with an other company. We made the paperwork, than went up by the lift next by to pick up the car.
The cars were located on the top floor 50 ms away . The Locauto container office was a bit tricky to find . The reason was, that the Locauto sign on the top of the container office(shared with other car hire companies) was not so visible from where we came out from the lift.
The staff at the office and the staff of the pickup place were very nice and helpful! We return the car free of charge to Terminal 1 , after we refilled the car by Somma Lombardo’s automatic fuel station.
The car was a maculate, a little Fiat Panda, perfect to drive Lake Como’s narrow roads. I recommend to everyone to hire with full coverage insurance directly by Locauto, than you have no worries! Great company!

Easy collection and hand back, excellent vehicle. Helpful staff.

Всё было на высшем уровне

Got a VW in Milan, car was OKish, but soon started warning it needs oil. I contacted the rental office and they kindly suggested to buy oil, find someone who would top it up and keep the receipt for refund. I've spent my time doing so, ok. Then the car asked to inflate the front left tyre, there was no pump in the car, ok I spent more time searching for a fuel station with a pump.
When I returned the car I was told they'll refund the oil price. It's been 10 days and no refund. Furthermore now they don't reply to my emails nicely, but instead they send me to some customer contact zone on their website. When it was their fault with oil they were so kind, and responded quickly. When it gets to a refund they're suddenly so strict.

My car rental experience with your company was extremely smooth, simple, and pleasant from start to finish. Everything was handled efficiently without any complications or difficulties.

The staff were very friendly, welcoming, professional, and quick in completing all the necessary procedures, which made the whole experience very comfortable and stress-free.

I was truly satisfied with the service and will definitely choose your company again for my future car rentals.

Thank you very much for the excellent service!

Locauto made everything very easy, both in terms of providing the vehicle we needed and arranging the most convenient drop-off location for us. The paperwork was quick, and the car was brand new. The drop off was also quick and very professional. Everything went perfectly.

Bardzo dobry proces rezerwacji przez Booking.
Atrakcyjna oferta, możliwość wyboru ubezpieczenia.
Przemiły personel w punkcie odbioru, wysoka jakość obsługi i życzliwość.

Trés bon service professionnel, aucune pression pour souscrire une assurane complémentaire, voiture neuve en excellent état.

Very good expérience. I recommend Locauto for their professionalism their flexibility and their smartness.

Tutto benissimo come sempre, i ragazzi di locauto sono sempre gentili e disponibili nonostante il gran caldo bravissimi!!

Disponibilità e gentilezza nonché prezzi convenienti

The car drove well and the people at the kiosk were helpful.

The pickup/drop off point for the car is 300-400metres from the check in desk. In the high temperatures and with lots of luggage this isn't ideal.

Puntualità, cura del mezzo, correttezza nel pagamento.

Quite easy to deal with, however, the car we ended up with waas smaller than ordered and we struggled for luggage space because of this. That said the car was clean and staff helpful and spoke English well.
No real complaints.

Best car rental company! Paolo the station manager and the entire team were all very helpful welcoming and friendly. Everything was smooth from start to finish the car was brand new spotlessly clean and drove perfectly. The pick up and dropoff process was quick, efficient, and completely stressfree.

Ver smooth process and very kind team. I didn’t add the booster seat for the child in my request, however They supported me and provided me with a booster seat free of charge.
The return process very smooth. Also it’s always recommended to proceed with the (don’t worry) coverage.

All was very good !