Locauto Group - Milano Cassala Assago Arvostelua 

Tutto perfetto

Everything went well with the car. We were given a Kia Stonic and the damages that the car already had were told to us by the company. Also there were no issues during the 4 days we took the car.

The service was very excellent!

It’s was good car but expensive for one day

Easy pick up and drop off, polite and helpful staff.

Outstanding experience with this Italian rental car company, first time we used them. First, they rented a vehicle to us when no other major companies would or even honor an already paid for contract (some idiotic requirement for an international driver permit) and delivered the vehicle to our hotel within 1 hour or so of ordering it. Very personable representative, perfect English, nice large SUV (Volvo X90), not that easy to find in Europe. Car was very clean and barely had a few thousand miles on. It did have a few dents on, immediately acknowledged and actually pointed out. The contract, support and drop-off (in a different city) where standard for any major rental company and went flawlessly, they apparently operate also as the Enterprise arm in Italy. Moreover, we got a substantial refund (~ $150) for bringing the car back 12 hours earlier than contracted, which never happens in US. This was expensive but any extraordinary service is, we were very pleased with he experience, if in Italy give them try they seem to be solid company.

Gentilezza, disponibilità e attenzione alle esigenze del cliente.

la persona che ha gestito con me le pratiche è stata sempre molto gentile e accogliente e preparata

Great. Excellent service

Mi hanno fatto pagare 25 euro per un “ritardo” di dieci minuti quando a telefono mi avevano assicurato che andava bene riconsegnare l’auto ad una certa ora. Tra l’altro il ragazzo che era a lavorare è stato estremamente scortese e poco professionale nei modi.
Da evitare.

Our time to pick up the car was 11.30 am, the car wasn’r ready when we artived, we waited for about 40 minutes for the car to cleaned and brought from somewhere else, and the personel wasn’t polite that we waited, they even told us that they are wasting their lunch break waiting for the car as if it is our fault

Excellent service from all points of view, simply perfect. For sure used again in the future.

Tt bene la consiglio , sarebbe bello se faceste delle promozioni. Personale affabile .

Consegna veloce, auto pulita corrispondente alla richiesta, anche la riconsegna è stata veloce.
Personale gentile e disponibile.

Ottimo parco auto, ragazzi sempre disponibili e cortesi.

Tutto molto corretto e preciso nelle spiegazioni

The reception and information at the station were quite sufficient.

Super servizio e personale gentilissimo