Lmyauto Arvostelua 2

The fit in my 2015 Mercedes G350D was so bad it almost felt like the floor mats weee designed for another vehicle. I contacted customer service and they advised to just keep using more Velcro to get the mats to sit in place. There is so much Velcro in place now that removing the mats to clean is a disaster as each time the Velcro gets pulled off. I’ve also got a large collection of pieces I need to cut from the mats to get them to clear seat rails, OEM cup holders etc. Will look to finding a genuine set of mats and send the LMY auto ones straight to landfill.

The 100% fit guarantee is a lie, as are their claims of "a perfect, no-measurement-needed fit for every vehicle". In their own words: "the actual product is customised based on the specific requirements of your car". I ordered a custom full-coverage car boot liner, providing photos of my cargo space and clearly informed LMY that it was a plug-in hybrid model (which has a different sized boot than the straight petrol model due to the battery).
The boot liner does not fit correctly, and after sending numerous photos demonstrating this, LMY agreed to remake the panels (5 out of 6) which did not correctly align with my vehicle. That was on 19 December. Due to Christmas and New Years I have been patient, however contacted them on January 19 to request an update on the replacement.
They have now ghosted me - failing to respond to my request for an update, and failing to action their fit guarantee.
Aside from this the general construction quality is average at best, with the velcro (for attaching to your boot) poorly attached (most pieces barely have a corner caught in the stitching), meaning it doesn't attach well to the car.
Overall review - While the materials themselves appear to be of good quality, the customer service and workmanship are poor, and the "100% fitment guarantee" is a scam.
The only reviews on their website are 5 stars... and notably they have not published my own 1 star rating. Buyer Beware.