Lloyds Cardnet Arvostelua 

As a dentist and business owner, I have been a Lloyds Bank customer for more than five years. Having previously banked with RBS and Metro Bank, I can confidently say that the level of service I have received from Lloyds has been exceptional and far superior to my previous experiences.

A special thank you goes to our Business Manager, Julie Haggerty, whose professionalism, dedication, and outstanding support have made every step of our banking journey smooth and stress-free. Most recently, during our business acquisition, Julie’s excellent organisation and proactive approach ensured everything progressed without delays or unnecessary complications.

I would also like to thank Jorme Benjamin for providing outstanding VIP service while arranging our card machine facilities. His efficiency, attention to detail, and willingness to help were truly impressive.

Exceptional customer service is rare these days, but the Lloyds team consistently goes above and beyond. I genuinely appreciate everything they have done for us and would highly recommend Lloyds Bank to any business owner looking for a reliable banking partner.

Had the pleasure of dealing with David Guy today who was immensely helpful with getting me up and running with my new card terminal contract. Very pleased with the service and can highly recommend.

We have just moved our card machine to Lloyds from another card company. We have received excellent customer service from Lloyds so far, every question answered, big thank you to Michael Scott - kept us fully updated throughout. All going to plan so far!

The support we received from Mr Crouch a Client Development Consultant in helping to set up our charity with MPOS card readers was second to none. They was extremely patient in dealing with our queries and was accommodating in every way possible. I wish every interaction i had with banking organisations was this professional and friendly.

Just spent an hour speaking with James Gale of Lloyds Cardnet - very helpful, covered a lot of ground in terms of current service provision, future opportunities etc

Transitioned our business to Lloyds Cardnet after a long relationship with previous provider Worldpay and I found the process straightforward and efficient and the terms favourable. We’ve had a problem free first year and the technology works very well . Richard Swinfield handled all aspects of our integration promptly and professionally…and I highly recommend using Lloyds Cardnet.

Great customer service and all involved were very helpful.

We have just moved over to Lloyds cardnet and the support before and after is fabulous. Deepak will go above and beyond for his customers

Having been somewhat thrown in at the deep end with the task of setting up the cardnet system for our company, it was made so much easier by the helpfulness received from the team from the moment I reached out to them. Within a couple of days I had already set up teams calls and training of how and what to do. With further follow up calls, to ensure everything was going in the right direction. The response times were very good when I asked any question or was looking for reassurance. All in all the overall experience has been very good and would certainly recommend.

We recently set up Lloyds Cardnet’s Paydit QR code solution for our organisation, and overall the experience was positive, mainly due to the helpful support from Lauren Little, who was responsive and supportive throughout the onboarding process. Really pleased with the experience and would happily recommend

I'm a Bank of Scotland customer and treasurer of our community group. We required a QR code to collect funds, but I found the Lloyds site unhelpful. The staff that I spoke to did their best, but it wasn't until I spoke to Mr Nathan Jones that things got sorted. That man deserves a raise!!

From start to finish such a easy process
Nathan done a amazing job hassle free

V helpful and helped me renegotiate the charges for credit card usage as requested

Great attention to customer needs. Lloyds Cardnet have some excellent card processing product to satisfy customers' ever evolving needs. Lloyds Virtual Terminal and Paydit QR code card payment.
Excellent service from the team.
Tony Reading
Head of IT, Tresco Island

Devices stopped working partway through our one-off annual event - had to revert to cash at what was advertised as a "card only" event.

Recive Excelent customer service from Yagmur.

I had to replace two old card terminals for new ones that were compatible with VoIP.
David Guy was absolutely brilliant and guided me patiently through all the options.
First class service and an absolute delight to be able to contact a UK based call centre!

As usual excellent service. A full understanding of my business needs. Top marks.

Someone came into my cafe, distracted me and managed to make a refund of £499 on a card that wasn’t even used in my cafe!!!

Cardnet offered to refund me £35 which was ridiculous to begin with and even that I didn’t receive.