Lloyds Cardnet Arvostelua 

Good communication and explanation of additional products available

Telephoned up and spoke with Amber Gibson who was incredibly helpful and very patient at explaining in depth the answers to all of my many questions.

Cleo explained what we needed and helped us make a decision on what seemed best for our situation. She understood that a contract could not be signed straight away, but helped with little reminders and was ready to get the ball rolling as soon as we were able to sign. A credit to your company.

Not good experience

Excellent friendly service

Highly Recommend
Kian has been so helpful. Explained everything in detail and communication has been great.

Thorough and professional service when going through the application process. Prompt delivery of the card machine with easy-to-understand set-up instructions.

Excellent service from start to finish.I expected it to be difficult but it wasn’t.

Card net came very quickly and was easy to set up

Easy to follow activation of card reader.
Helpful English-speaking UK based call centre

Excenllent guest service
We have a catch up meeting disussed coming PDQ facility change request ,on top of related topic , Assam also went to extra mile by advising other solution .

I called in earlier in the week for a card machine query. The query was resolved in a fast, professional and reassuring manner by a Ms Poppy Ford. Very satisfied.

Lorraine was fantastic, explained everything in easy to understand detail. She is very friendly, professional and made me feel at ease when discussing the financial side for the business. :-)

Poppy Ford called our busy office and was instantly very pleasant to speak with. To be honest, we usually don’t accept similar calls unless they come from a direct client. However, I could tell that Poppy genuinely understood the information I was giving her and responded accordingly.

This may sound basic, but in my experience it’s a rare quality these days. She followed up quickly with an email and managed to resolve two issues we had been dealing with for a long time—all in a single call.

Thank you, Poppy!

A huge thank you to Kelly Merritt, who resolved my query the same day I was informed and updated with the progress of my query and received a follow up message to check I was happy with the outcome. Fantastic customer service.

After banking with Lloyds Bank for over 30 years, we had never managed to set up a Cardnet account. However, after getting in touch, Daniel Jacobs made the whole process incredibly easy.

Dan was extremely helpful, professional, and always available to answer any questions we had. He kept us updated throughout, and everything was handled quickly and efficiently.

Excellent customer service from start to finish – thank you, Dan!

We've been using Lloyds Cardnet for about five years and the service has been excellent. The terminals are simple to use. We’ve only had a few minor issues in that time, and each one was sorted quickly by the team.

We recently upgraded our machine and Kian was really helpful in getting everything in place. Great service overall.

I had the pleasure of speaking to Matthew Crouch yesterday to enquire about a card machine for my new business venture.

Matthew asked me questions regarding my business, which he was then able to provide me the best options of card machines available to me, that suited my business.

He thoroughly provided me with all the information I needed to ensure I understood what I was purchasing. He contacted me back when we made arrangements, and kept to his word.

Further to that, he went above and beyond to let me know my application had been successful after his working hours.

This was, by far the best customer service I have ever received. I expected to be waiting days for a further call back but nope, not with Matthew!

We have Several Merchant ID's for the different locations, struggled to view them all in one place. Rang Lauren Little, very helpful in setting up merchant portal, 24 hours later all merchant ID's visible in on place, now got one happy accounts department