Little Shop of Horrors Arvostelua 

593
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I ordered carnivorous plants 5 pack. Everything arrived in perfect condition. Royal mail deliveref ot to the wrong address but i got it anyway after driving to that address. All plants were healthy an... Näytä lisää

Saanut 5/5 tähteä

I received my order very quickly, the plant are in excellent condition, all care instructions for each plant were included, They are a lot bigger than anticipated and thriving, can't recommend this... Näytä lisää

Saanut 5/5 tähteä

Website is easy to navigate, fun to browse, and loaded with pertinent info for all plants.shipping is quick with updates. Packaging is superior, making sure each plant is thoroughly protected with min... Näytä lisää

Saanut 5/5 tähteä

What a great company. The carnivorous plants were absolutely amazing. The attention to detail on how and why the plants were packaged is incredible. No likely hood of any damage. The plants were... Näytä lisää

Yrityksen tiedot

  1. Taimitarha

Yrityksen kirjoittama

Little Shop of Horrors is an online store of Southwest Carnivorous Plants based in East Devon. We have been growing carnivorous plants since 1990 and specialise in hardy carnivorous plants including Venus Flytrap (Dionaea), North American Trumpet Pitcher Plants (Sarracenia), Sundews (Drosera) and Cobra Lily (Darlingtonia), Bladderworts (Utricularia) and more.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

593 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(593)

97 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great plants

Fantastic price and range to help with our fruit fly issue. Amazing plant and you sent me an additional plant. Not sure if this was a mistake if it was please let me know so I can pay for the Venus fly trap. Probably some of the best packaging I’ve had on a plant and great instructions. Will definitely order again

24. syyskuuta 2025
Saanut 5/5 tähteä

Gorgeous plants and excellent packaging.

Gorgeous plants and excellent packaging. Never had such a well packaged plant delivery which meant even though the courier had obviously dinged up the box the plants were in excellent condition. Clear and helpful isntructions to help get the best from them too.

26. elokuuta 2025
Saanut 5/5 tähteä

Not a horror experience

One of the best plant shops I've used online. Excellent customer service, had a minor glitch with delivery, no fault of the shop and they sorted everything out very quickly. My new plant babies arrived very well packaged and are beautiful, healthy and well established. Love the addition of the care sheets. Highly recommend

12. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent communication

I was kept up to date with the progress of my order.
My plants were packaged extremely well and all three arrived safe and healthy.
This was an excellent experience and would highly recommend Littleshopofhorrors.
100% satisfaction from start to finish.

4. elokuuta 2025
Saanut 1/5 tähteä

Disappointing customer experience

I placed an order on 29 July 2025, relying on the store’s clear statement that orders placed after 22 July would be dispatched in week 31, along with their advertised 1–3 working day dispatch policy.

When I hadn’t received any dispatch confirmation by early week 32, I contacted the business, only to hear a voicemail saying they were closed until 4 August. This completely contradicted the information on their website at the time of my purchase.

I reached out politely to ask for the order to be sent and requested store credit as a goodwill gesture for the delay and lack of transparency. Instead of responding or acknowledging the issue, they simply refunded me without explanation—even though I made it clear I still wanted the item.

While I respect what the business has built, I was disappointed by the lack of communication, the misleading dispatch claims, and the way the issue was handled. A simple acknowledgement or small gesture would have gone a long way.

Unfortunately, I won’t be reordering.

4. elokuuta 2025
Oma-aloitteinen arvostelu
Little Shop of Horrors-logo

Vastaus yritykseltä Little Shop of Horrors

Dear George,

Thank you for your feedback.

A typing error on the website said indeed that we would start despatching orders in week 31 again, which should have written week 32 instead.

As you mention in your feedback, the message on our answering machine stated clearly we would start despatching from the 4th of August again.

On Sunday the 3rd of August you’ve sent us an email in which you wrote that you would not have proceeded with the purchase if you knew the plant would only arrive on the 4th, 5th or 6th of August.

This email also contained all kinds of threats and on top of that you requested us to give your order priority above other orders or to give you a store credit.

In our response we’ve apologized for the miscommunication and explained that other customers were waiting for their orders as well after our break. On the website we have a disclaimer for typos on the website and in your case the delay would only have been 3 days at the max (we only despatch orders from Monday to Thursday).

Due to the fact that your email contained all sorts of unreasonable threats and demands, we’ve decided to cancel and refund your order immediately. As a response to the refund you said you’d leave a negative review on Trustpilot.

We believe that Trustpilot is not meant to use as means of pressure or to force a company into accepting a customer’s (unreasonable) threats and demands. Also we don't believe that emailing a company's customer service starting with all sorts of threats is the way to get what you want. We've many happy customers and always try to offer the best we can to help out when things go wrong.

In your case we’ve apologized for the miscommunication plus any inconvenience caused for the 3 days delay, which we think was the best we could offer to you in this case.

Best wishes,
Little Shop of Horrors

Saanut 5/5 tähteä

Amazing experience

Amazing experience. The care they took to pack the plants and ensure they were good has really ensured I come back. I’ve never trusted online for plants but the care they’ve took has amazed me, such beautiful sarracenia and so well packed, Shame I can’t give six stars

25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Great shop, low stock

I love this shop. I have used it a few times. My only complaint is that nothing is ever in stock. It’s so hard to find what I want. The prices are very reasonable aswell

24. kesäkuuta 2025

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin