Delivery incompetence
I have ordered from Little Ripple many, many times and the wines are very good but they are utterly clueless in organising delivery. But they are getting worse not better. It is SO frustrating
Once ordered, you'd think it would take a day or two for an order to be processed. Nope, if you are lucky if it is less than a week for it to just *start* the process. Then there is delay after delay.
Add the appalling boxing. It is a bottle made out of GLASS that is shipped without any packaging to protect it. And I mean any - it's glass on glass.
And because they use a 3rd party to deliver, they just dump it outside, visible to the street and never once knock on the door - even with signs asking them to do so.
This company needs to grow up in their customer service. It's only the quality of the wines that keep me coming back.