I got refunded my shipping as I was unsure if my location is considered the highlands, that was very honest of them, thank you! It was delivered on the timeframe they estimated👍 The quality of the... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I adore my mat from Little Fae. It is so comfortable to sit and lie on, the design is gorgeous and it's so easy to clean. I was lucky enough to find my favourite design in the outlet listings. It's s... Näytä lisää
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Beautiful prints, beautiful quality, fast delivery. Absolutely love our mat and once rolled out, it provides the perfect space for my three year old to do whatever she wants, whether that’s paint... Näytä lisää
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I ordered an outlet mat from little fae having already got a totter and tumble one and wanting another but not as expensive. Can’t fault the service and it arrived promptly and well packaged. The qual... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Little Fae designs premium baby Playmats for modern family homes across the UK. Trusted and loved by thousands of families, our Playmats combine beautiful design with practical everyday functionality. Our Playmats are thick, non-toxic, reversible and fully wipeable, creating a safe and supportive space for babies and toddlers to play, crawl and explore. Designed with both children and interiors in mind, they provide a soft surface for tummy time and play while complementing carefully styled living rooms, nurseries and playrooms. Inspired by Scandinavian interiors, Little Fae Playmats are created to blend seamlessly into the home while offering comfort, durability and peace of mind for parents. Families choose Little Fae for Playmats that are not only practical and long-lasting, but also beautifully designed to suit modern homes.
Yhteystiedot
Yhdistynyt kuningaskunta
- Info@littlefae.co.uk
- littlefae.co.uk
4,8
Erinomainen
258 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional customer service
Exceptional customer service.
Product is brilliant, excellent quality and couldn’t recommend it enough to friends and family!
25. lokakuuta 2023
Amazing play mats
Amazing play mats in great colour way options and good sizes. Super comfortable and great quality. Delivery was also great.
9. lokakuuta 2023
Neptune luxe playmat
Neptune luxe playmat
Very happy with this product, it is amazing and versatile.
The playmat is unbelievably soft which is perfect for younger babies and tummy time.
The mat works as a perfect backdrop for at home photos & a great base for under our brio train set.
We look forward to seeing what other uses we can get from the playmat!
We are extremely happy with the product.
19. lokakuuta 2023
Oma-aloitteinen arvostelu
Ordered and received a beautiful plush…
Ordered and received a beautiful plush large giraffe. The perfect addition to a play space or nursery… super soft and newborn safe too which is reassuring. I’ll definitely be ordering the little one too… fantastic customer service who sorted out my delivery issue very quickly. Thank you.
12. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Little Fae
Thank you for your kind words and for taking the time to leave us a review, it means so much to us.
Lovely great quality mat
Lovely great quality playmat! Really comfy and really good size. Would highly recommend! The free giraffe was a lovely added touch.
25. syyskuuta 2023
Vastaus yritykseltä Little Fae
Hi Megan. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Amazing service and Play mat
Amazing service and Play mat. Item was shipped quickly and arrived in a couple of days. The play mat is great! Super soft, beautifully designed and comfy highly recommend. Such an amazing small business. Will be recommending to all friends and family.
24. syyskuuta 2023
Vastaus yritykseltä Little Fae
Hi Zoe. Thank you so much for your kind words and for also taking the time to leave us a review. It has made our day 🤍
Initially concerns now resolved
The mat has what seems to be an overpowering chemical smell. Bought it two weeks ago, had it in a spare room with a window open and unravelled, still smells today.
Edit - the mat did air ok in the end and we’ve now no concerns using it. Thank you to the team at Little Fae for offering a refund, we’ll stick with it in the end. It bears the weight of an adult sitting with baby and still has plenty of bounce in it so it’s making playtime fun.
8. syyskuuta 2023
Vastaus yritykseltä Little Fae
EDITED - the customer did not respond to my contact attempts, which were offering a return (including courier service to collect the playmat to make the return process as smooth as possible) and full refund.
Hi Justina,
I am truly sorry to hear about the concern you have raised. We have reached out to you by email to offer you a return and full refund because there should not be a chemical smell occurring, so we would need to investigate why this has happened. Rest assured our playmats have been tested to the highest standards with SGS, so are perfectly safe for newborn plus.
Please feel free to reach out to me if I can be of any further assistance.
Wishing you a lovely day ahead.
Best wishes
,
Jess
I would highly recommend this play mat…
I would highly recommend this play mat my little girl love it. Thank you!
9. syyskuuta 2023
Vastaus yritykseltä Little Fae
Hi Fiona. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Brilliant company and product
Brilliant company and product, super fast processing and dispatching. The mat is perfect for our little one great for tummy time, learning to roll and crawl. Takes a lot of stress off the mind about them rolling and knocking their heads. Looks great too.
3. syyskuuta 2023
Vastaus yritykseltä Little Fae
Hi Shannyn. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
This has been the best purchase for our…
This has been the best purchase for our 8 month old, he can now happily sit by himself without the fear of hurting himself when he loses his balance! The pattern looks fab in our room too. Love it! Thank you
31. elokuuta 2023
Vastaus yritykseltä Little Fae
Hi Bryony. Thank you very much for your kind words and for taking the time to leave us a review. It has made our day 🤍
Prompt delivery of goods as described
Prompt delivery of goods as described. Nice mat
4. syyskuuta 2023
Vastaus yritykseltä Little Fae
Hi Kerrie. Thank you so much for your lovely words and taking the time to leave us a review. It has made our day 🤍
Must have!!!
Purchased an ‘imperfect’ mat to keep the cost down. The only imperfection was on the other side to the side I use so it’s perfect for me. So comfy for myself and my little one. Fits under my sofa for easy storage. All around great investment
25. elokuuta 2023
Vastaus yritykseltä Little Fae
Hi Kim. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Vastaus yritykseltä Little Fae
Hi Shannon. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Really excellent customer service
Really excellent customer service, a wonderful company. Thank you!
31. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Little Fae
Hi Lexi. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Fab experience
Beautiful mat and lovely customer experience - they went out of the way to help me exchange to the size I needed. Highly recommend on both product and company.
11. elokuuta 2023
Vastaus yritykseltä Little Fae
Hi Nicola. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Vastaus yritykseltä Little Fae
Hi Hannah. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Great purchase, definitely recommend
Great quality, just what I was looking for. Heard about Totter and Tumble but came across Little Fae and the quality is exactly the same, but about £40 cheaper. Lots of designs to choose from and love the fact it is reversible.
Quick delivery despite getting an email with discount code as the owner was going to be on holiday. Very pleased and would definitely purchase again.
6. elokuuta 2023
Vastaus yritykseltä Little Fae
Hi Daisy. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Vastaus yritykseltä Little Fae
Hi Kelly. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Vastaus yritykseltä Little Fae
Hi Liz. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
Amazing customer service
Amazing customer service, product great, communication great and fast delivery
19. heinäkuuta 2023
Vastaus yritykseltä Little Fae
Hi Nicola. Thank you so much for your kind words and taking the time to leave us a review. It has made our day 🤍
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