Once the plants arrived they were fantastic, we did have an issue with the automatic dispatch which gave the wrong impression that they were on the way. However when we spoke to them they explained th... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Just bought a water lilley to finish off my Small ornamental garden pond. It was ordered online on the Saturday dispatched on Monday arrived on Tuesday. The plant has a very substantial root base it... Näytä lisää
Yritys on vastannut
Really good quality plants supplied. Well established with strong roots, they have grown away strongly since being repotted on receipt. Well packed and arrived in good condition. A very good range o... Näytä lisää
Yritys on vastannut
fast delivery plants look amazingly healthy! the java fern is a real good size. i would have personally preferred the horn wart slightly larger but is no issue at all looks grate fantastic green so ye... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.
Yhteystiedot
Unit12c (Old Raf Binbrook), LN8 6HF, Market Rasen, Yhdistynyt kuningaskunta
- 01472 566970
- sales@lincsplants.com
- lincsplants.com
4,4
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought some oxygenators
Bought some oxygenators, which arrived well packaged and healthy. They represent good value as they will spread quite easily once rooted.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re really pleased to hear the oxygenators arrived well packaged and healthy, and that you’re happy with the value—thank you for your feedback!
Even after responding to my previous…
Even after responding to my previous review they went on to email me the exact same response!!! Do not use this company they are utter crap!!! I’m still left with a tuber that never did a thing and they want me to spend another 6 quid sending it back after spending the same to get it to me!! Useless!! They even first tried telling me to send it back through EBay returns, I’ve never ordered plants off eBay in my life but says a lot for their custom, use Farmer Gracy or Dutchgrown, they instantly refund if their plants fail, don’t think they’d want the shame of all these horrendous reviews.
Edited to say for anyone contemplating buying, check out the trustpilot under their website name that they respond to none of the comments on!!!
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
That is clearly not the experience we want customers to have, and we apologise that our response felt repetitive and unhelpful rather than resolving things properly.
In general, tubers can sometimes take longer to show growth depending on variety, planting conditions, and seasonal timing, but they should still be viable and capable of establishing. If yours has remained inactive, that should have been assessed and dealt with more constructively.
We also appreciate your point about returns costs and the frustration of being asked to pay to return a failing item. That’s something we recognise needs to be handled more fairly and clearly on a case-by-case basis, rather than causing additional cost to the customer.
We’re sorry that your experience has led you to feel this strongly, and your feedback will be passed on so we can review both our communication handling and how plant failure issues are resolved.
5 stars from me
5 stars from me
Good easy to navigate Web site.
Easy to place an order.
Immediate response to the order and tracking set up as well.
Placed my order Wednesday night and it arrived on time Saturday.
The kit I ordered was exactly what arrived and was high quality.
Excellent service thank you.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re delighted you found the website easy to use and that your order arrived on time and exactly as expected—thank you for the fantastic 5-star feedback!
Prompt delivery, good plants.
Prompt delivery and the plants arrived in excellent condition. Lots of compost, a planting basket all in the box. I added a couple of handfuls if grit to hold the compost in the basket.
Very pleased. Will shop with you again.
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re really pleased your plants arrived promptly and in excellent condition, and that you were happy with the planting kit included—thank you for your kind feedback and we look forward to your next order!
Excellent condition plants
Excellent condition plants, as always.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re delighted to hear your plants arrived in excellent condition again—thank you for your continued support!
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re glad it’s looking healthy so far—thank you, and we hope it continues to thrive!
Plants arrived on time in excellent…
Plants arrived on time in excellent condition ready to put in pond, no fuss no mess
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re really pleased your plants arrived on time in excellent condition and ready for the pond—thank you for your kind feedback!
All the plants arrived fresh and in one…
All the plants arrived fresh and in one piece
They seemed healthy and have settled well in my little garden ponds
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re really pleased to hear your plants arrived fresh, healthy, and are settling well into your garden ponds—thank you for your lovely feedback!
Worst nursery that I've ordered from
Worst nursery that I've ordered from.
Please review other trust pilot before ordering.
In October 2025 I ordered 5 different perenials.
March 2026 was sent an email refunding 2 of the perennials with no initial explanation as to why they were refunded.
As others have stated issues with delivery.
Some plants that did arrive were of poor quality. The ferns that I ordered were meant to be 3 litre ferns. What I received were ferns that were plug plants. Asked for refund 28 days ago and have still not received a refund.
Would advise to order from a different company.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your feedback. We’re very sorry to hear about your experience and the disappointment caused by the refunds, delivery issues, plant quality, and delay in receiving your requested refund. We understand how frustrating this must have been. This is not the standard of service we aim to provide, and we sincerely apologise for letting you down. Your comments are important to us and will be taken seriously as we review our stock communication, fulfilment process, and customer support.
Quality pond plants
Very good healthy plants,delivered well packaged, and I like the small concrete rings they come with to hold the plants down.and delivered on time, what more can you ask and all for a very reasonable price.
Thank you Lincolnshire pond plants.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear your plants arrived healthy, well packaged, and on time. It’s great to know you were pleased with the concrete rings and found everything to be such good value for money. We really appreciate your support. Thank you for choosing Lincolnshire Pond Plants.
I ordered a little lily for my pond
I ordered a little lily for my pond. It arrived within a few days, looking very healthy. Happy customer!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your lovely feedback! We’re delighted to hear your little lily arrived quickly and looking very healthy. It’s wonderful to know you’re a happy customer. We really appreciate your support and hope to serve you again soon.
Answered my email when I enquired about…
Answered my email when I enquired about the delivery and the plants were well packed / healthy and on time . Looking well in the pond
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear your enquiry was answered promptly and that the plants arrived well packed, healthy, and on time. It’s great to know they’re looking well in the pond. We really appreciate your support and hope to serve you again soon.
Perfect delivery
Simple to order, reasonable price, arrived in perfect condition well packed, many thanks.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your lovely feedback! We’re delighted to hear ordering was simple, the price was reasonable, and everything arrived in perfect condition and well packed. Many thanks for your support, and we hope to serve you again soon.
Oxygenating Pond Plants
My pond plants arrived in excellent condition and looking very healthy. My order was dispatched and delivered quickly, with good tracking information provided, so very pleased with my purchase.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear your pond plants arrived in excellent condition and looking very healthy. It’s great to know your order was dispatched and delivered quickly, with helpful tracking information throughout. We’re so pleased you’re happy with your purchase and really appreciate your support.
Nice surprise as I was expecting one…
Nice surprise as I was expecting one Lilly not three. Good healthy looking plants. Packaged well and arrived in good time,
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear the extra lilies were a nice surprise and that the plants arrived healthy, well packaged, and in good time. We really appreciate your support and hope you enjoy them in your pond.
Excellent product
Excellent product, excellent price - enough said!
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your fantastic feedback! We’re delighted to hear you were pleased with both the product and the price. We really appreciate your support and hope to serve you again soon.
Recommend this company
Speedy delivery and quality plants. Can't wait to see the results
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your lovely feedback! We’re delighted to hear you were pleased with the speedy delivery and quality plants. We hope you enjoy watching them grow and seeing the results. We really appreciate your support.
Plants are well packaged and promptly…
Plants are well packaged and promptly delivered. Will be interesting to see how they mature as they are really tiny at the moment but I know from experience pond plants can grow rapidly. Plants look to be really healthy and the delivery updates are great for ensuring you know when the package is arriving so you can get them pond side promptly
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear your plants were well packaged and promptly delivered, and that they arrived looking healthy. We appreciate your understanding that young pond plants can establish and grow quickly, and we’re pleased the delivery updates were helpful for getting them pond side straight away. We really appreciate your support and hope you enjoy watching them mature.
Lovely people willing to spend time…
Lovely people willing to spend time talking to an inexperienced gardener and give sensible advice which is easy to follow. My plants arrived quickly and in great condition and I will definitely be buying from them again. Thank you!
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
Thank you for your wonderful feedback! We’re delighted to hear you found us helpful and that the advice was easy to follow. It’s great to know your plants arrived quickly and in excellent condition. Your kind words and continued support mean a lot to us, and we look forward to serving you again. Thank you!
Terrible
Terrible, every single item I bought died within a day or two! Dont go near it!
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lincolnshire Pond Plants Ltd
We’re very sorry to hear that all of your plants failed so quickly and understand how disappointing and frustrating that must be, especially when you’ve taken the time to plant them properly.
Plants should arrive in a viable condition and be capable of establishing with the correct planting and care. If everything declined within a day or two, that suggests there may have been an issue either with the condition on arrival or with how they were handled in transit, and that is something we take seriously.
We appreciate your feedback and the opportunity to review what may have gone wrong with your order. If you haven’t already, we would encourage you to contact us directly with your order details so we can investigate this properly and look at how best to resolve it for you.
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