Levi's Arvostelua 1 723

I returned items from an order. They were received by Levis on March 23. Today is April 18 and my refund was finally initiated, though not yet credited to my debt card. That’s one month. That’s unacceptable. I will never buy from them again.

Aantal keer in de winkel en online geshopt bij Levi's. Ik heb hier prima ervaring mee. In de winkel goed geholpen en online bestelling snel ontvangen. Ik ben fan van de jeans!

Hose kam mit benutzten Taschentuch an. Ein entgegenkommen seitens der Kundenbetreuung gab es nicht.

I made an order for 501 jeans. Once I ordered through PayPal, I got email stating it was canceled due to being out of stock and I was not charged. Then I get an email stating that I should buy the item before it sells out. I check the store and says they have 1. I buy it and this time get charged for it. Then couple of hours later, I get another email stating the item is out of stock and I would get a refund in 5 to 7 business days and gives me a code for free delivery. Then I check the item again and says store has fewer than 5 of them but it won't give me the option for delivery and if the store has it, why it keeps getting canceled?
This is really frustrating and none of your emails are making sense. Also, if it is your mistake, why do I need to wait that long for my refund? Customer service only had the excuse of when it says 5 or less, they probably don't have it. That does not make sense. I kept asking them why couldn't they send me the item I bought instead of store but all they did was giving me a run around.

La qualite n'est plus.... ce qu'elle etait

Terrible service and communication

Jag hade tyvärr en mycket dålig upplevelse i Levi’s-butiken. Jag reklamerade ett par jeans som var inte biliga, och redan efter tre månader hade de gått sönder, vilket jag tycker är oacceptabelt med tanke på priset.

När jag vände mig till butiken för att få hjälp upplevde jag bemötandet som otrevligt. Chefen i butiken var svår att förstå då hon mest mumlade, och jag fick inget tydligt svar på mina frågor. Istället för att erbjuda pengarna tillbaka fick jag ett annat par jeans i en helt annan färg än de jag ursprungligen köpte, vilket jag inte var nöjd med.

Sammanfattningsvis kände jag mig inte lyssnad på som kund, och hela situationen hanterades på ett sätt som inte motsvarade mina förväntningar. Det var en besvikande upplevelse.

If you like wearing jodphurs buy levis made in Turkey the worst jeans ever quality absolutely garbage, you try on flat jeans when washed they are totally out of shape seems dont line up legs twisted so badly made i won't buy again 380 quids worth of crap. So ill fitting you can't make it up. May i just add washed at 20 degrees, do yourself a favour buy 15 pond jeans they will fit better, never again

the jeans is very comfortable to wear, very up to date fashion and the service is very impressive

If I had read the reviews, I wouldn’t have placed an order on Levis.com. I‘m not the type who likes writing reviews, but the shopping experience was so terrible that I‘m writing this to warn others.
1. Before the package was delivered, there were options to write reviews, return the articles. Immediately after receiving the order from the shop, the order can no longer be found on the website. So you’re only allowed to return items or write reviews when you haven’t received them.
2. It took 6 days after placing the order before I was allowed to pick it up from the store. It was to me not that bad but:
3. One of the items I received is completely different from what I ordered (buttons instead of zipper, different color, different size) although I ordered 2 same jeans, only in different colors.
4. Because of that I was not allowed to return them at the store and had to contact customer service. After many exchanging emails with requested photos, and it’s been several days, I’m still not sure if I’m able to get refund for the order. Now they just ignore my email.
I plan to send them back by post, I cannot wear them anyway.

Die Stoffqualität ist so schlecht, dass sie h nach einem mal Tragen Fussel bilden. Ich gebe der Hose 3 Monate bis zum ersten Riss.
Wenn ich daran denke, das ich 35 Jahre alte Levis im Schrank habe, die vom Stoff gernfast wie neu aussehen - erbärmlich.

Absolutely fake how they describe on packaging their products 95% cotton and 5% elastane and when I check the label on the product is totally different material what they using 57% polyamide 30% polyester and 13% elastane always trying to find 100% cotton products or most likely 95% but this just false advertisement from this company

COBRAN Y NO ENVIAN EL ARTICULO COMPRADO NI DEVUELVEN EL DINERO, SON UNOS ESTAFADORED

Levis.com is great because you can get exactly the size combinations that you need. In the rare instances it wasn't the right fit, returning has been exceptionally easy. Levis is great quality - classic jeans. Great sales!

Incroyable qu'une enseigne comme levi's mette plus d'un mois a rembourser une commande non envoyé suite a une rupture de stock.
Extrêmement déçu du suivi des dossiers.
Ne pas commander sur Levi's

I should have gone to Trustpilot before ordering from Levi’s! I purchased 2 pair of jeans, 1 of which was white and in which all attached photos appeared to be a creamy winter white. I received white jeans with a gold sparkly wash all over them! As they were on sale and marked no returns/no exchanges the company would not take them back. When I remarked it was fraudulent advertising as the jeans truly looked nothing like the pictures, the representative began reading off a response card and refused to allow me to talk to anyone else, stating they would only tell me the same thing. Future business with Levi? Not for me. Wish I could give them a zero.

Quality control is terrible!
I have six pairs of Levis jeans-all 27X32.
I weigh the exact same as I did when I ordered Bemuda shorts (shaping). All the regular jeans fit great. The shorts didn't fit the same across the three pairs I ordered and they are all 25 to 26 inch waist. The chalk white is the smallest. Now they are charging me to mail them back.
You've lost a customer Levis-shame on you

I have been waiting ten days already for an order I made, it's been delayed twice. Then early this morning I was charged again for the same order. I contacted customer service and they said this is a hold that will be returned to me when they ship my stuff. Maybe this week. How is it possible they charge me twice for things I have not even received and don't know when I'm getting them. Crappy customer service, silly policies. Dude, if you told me I was going to be charged twice for something, but that you would refund me one of the charges back sometime in the future I wouldn't shop with you. Who would???

Ordered online very easily. Arrived super fast, much faster than they said. Good communication as to progress. Fabulous jeans, very happy customer.