LevelCredit Arvostelua 

If I can give 0 star, i will do it. They are very fast to charge for subscription, but the worst customer service ever. The only way to reach them its via email, and its been 7 days and still no answer. Eventhough I keep sending emails explaining the situation, no answering at all. It should be people ready to give an answer for the customer. I am now , in the middle of the problem just to have them, because they can not give a simple verification . Very regreat

WORST SERVICE EVER!!! I never use review services - mostly because I am too busy and I get easily distracted - but this is worth it! They advertise that they report cashiers checks and money orders -- but after months and months of sending them receipts, they told me they don't because they are purchased with cash. Even though they are made out to my rent company. Even though I sent them the receipts every time. SPREAD THE WORD- DO NOT USE

Same experience as the others. My credit dropped 76 points after signing up for this! Don't do it.

I am still on my first month free using Self App which bought LevelCredit. I requested to find out what historical rental payments could be included in the 24-month lookback since I've been paying rent through Zelle to the same place since January of 2022. They claim they are unable to access any historical payments past the month that I signed up. This is odd as numerous other financial apps that I've granted access through Plaid to my bank account have had no issue showing transactions going all the back to the beginning of 2022.

As others have said, since the first payment that I provided to them was in May, I have a new Tradeline starting at this date on my credit reports. If their LookBack feature worked, this Tradeline should be from 01/22 until now instead of a one month old Tradeline.

I've tried re-connecting through Plaid and I'll be reaching out to my bank as well as Plaid but I have a feeling neither of these are the issue since I've seen my historical transactions show up on other apps.

Initial Rating: 1/5 Stars

********** Edit 07/07/2023 **********
To my surprise, despite getting off on the wrong foot with the company after being told that my rental history via the LookBack feature would not be available due to my bank limiting their apps access to my historical transactions, I have made a lot of progress with them this past week. They have been very responsive over email, replying to each of my emails within 24 hours requesting information that they'll need in order to provide my rental history to the credit bureaus. Whether this is some bug with their app, Plaid or my bank, (again - I see my historical transactions on other apps just fine), the company has taken an alternative approach to help identify my rental history as best they can based on what I am able to provide

Previously, when I would login to the app on my phone or from my laptop, I never saw any option to add historical rental history or had the ability to select rental payments from previous months. Sinec this week and the back-and-forth correspondance that I've had with the company, I am now offered LookBack going back to June 2022 (11 months). I am grateful for the progress but my rental history for my current place goes back to January/February 2022, so I am still working with them and wanting to be credited for these rent payments as well.

I will purchase the LookBack and will be 100% satisfied if/after they confirm that they will be able to credit my rental history going back to the beginning of lease which, as mentioned, was the beginning of 2022.

I am updating my initial 1 Star review to 3 Stars due to the excellent communication and willingness to help make things right. The final Star rating should be determined within the week as I've provided them everything that they said they need.

Updated Rating: 3/5 Stars

I had the same terrible experience as others. I signed up, paid my first month. They then scanned my bank account found three reportable bills and sent them to the creditors. Level Credit then told me because of my bank account they could only go back two months on rent and electric, and only one month on wireless. I’ve been paying these same bills for nine years. After they reported them I began getting alerts that my credit score has drastically dropped. These counted as three new accounts, since Level Credit wouldn’t go back as advertised. I tried to contact them, they provide no phone number. I tried chat, I got someone who barely understands English and was no help at all. That only left email. I’m still waiting for a reply. I’m so sorry I made the horrid mistake of getting involved with them. Don’t get pulled in also.

Use this service if you want to ruin your credit.

I had signed on this service in hopes to increase my credit history. They have a feature to add 'past' payments to increase the age of this credit line.

What they don't disclose is that it's not guaranteed that it will go back 24 months.

So basically my credit report just shows I opened a brand new tradeline, not a seasoned 24 month tradeline.

Proceed with caution!