Letsliveitup Arvostelua 78

Horrible customer service! I had purchased a 60-day supply of Super Greens and received an email regarding their Salmonella outbreak, which included my batch. This was in January. It is now March 23rd and I still have not received a refund for my order despite three attempts to have my refund completed. I consistently get the same pathetic excuses. They claim their company is a small group and they are overwhelmed by inquires for the recall and the process takes time. All they are trying to do is stall people from getting their money back so people don't unsubscribed and their business goes under. Go to AG1, Huel, etc. way better service and you won't get terrible excuses and awful customer service. I never leave reviews for things because I consider myself a reasonable person and understand mistakes happen. Nothing excuses their lack of action and this company deserves to fold. ABSOLUTELY, DO NOT WASTE YOUR TIME AND MONEY. You won't get it back.

Purchased the Live it Up Super Greens only to be notified that it has been recalled due to Salmonella. On 2/3/26, I received the notification indicating that I would be refunded. To this date, I still have not received anything. When I contact the Customer Service, I receive a generic email stating that they are extremely busy and will respond when available. The first email I sent over a month ago still has not received a response. Do not trust this company.

There was a recall for their product and have emailed them 10 x for a refund. They never answer and keep asking for the same proof of purchase. How could you replace the item if this wasnt a rip off. What the hell is going on? Where is my refund?

Purchased LiveItUp Electrolyte Powder the end of Dec 2025. Tried a couple of times and I did not like the flavor. Too salty. Even tried adding extra water but still did not like flavor. Emailed company about the 30-day Money-back Guarantee, asking them to cancel the subscription. Received an immediate reply asking for more info and telling me how to cancel the subscription myself. Two days later I emailed them again asking about the status of my refund. in their reply, they said, "Because your order has already been processed and delivered, I’m escalating your request to a teammate who will review the details and follow up with you directly." In other words, nothing had been done about their 30 day guarantee to refund my money. I waited 5 days to give them time to go through with their process and emailed again after 5 days. No response for 12 days. In the meantime I filed a dispute with my credit card. LiveItUp wanted me to drop the dispute before they issued a refund. But if I dropped the dispute before receiving the refund, then I cannot dispute it again. So I finally received the refund through my credit card company's dispute resolution since LiveItUp dropped the ball on this one. If you are going to offer a guarantee then you should honor it.

I received a recall notice for a recent order of the greens about 2 months ago. I asked for a new shipment and then was informed that it was going to take months before that product was going to be available again. I then asked for a refund and have sent several emails and every time I get the same response as before, telling me they're still working on it. I do not feel confident that they're actually going to send up refunds and this is ridiculous! I told them in my last response that they need to fix this ASAP or I would be writing a negative review and got the same canned response.

I understand there was a recall….stuff happens. Live It Up is fixing the issue. I absolutely LOVE the flavor of the super greens. I have been ordering for a few years now. My labs have been great combined with eating right and exercising. I’m interested in trying the beet root powder!

Like many other who have written here, my Live it Up Super Green, Net WT 8.5 oz (240g) UPC 8600-13190804 purchased on 1/1/26 was recalled by the seller on 1/15/26 in coordination with the FDA and CDC indicating potential Salmonella* contamination. I submitted the required Customer Recall Form on 1/16/26 and indicated I did not want a replacement or seller credit for future purchase. I requested a refund. Never received one. Contacted PayPal's Resolution Center & filed a dispute, providing all documentation including photos of the product. Just learned today that "We have reviewed this transaction(s) and are denying your case(s). This decision was made because if an item is materially similar to the seller's description, we do not consider it to be significantly not as described." Just got off phone with PayPal and was told their policy is they can't refund food products even if they are contaminated. How illogical is that? Will never purchase Live it Up products or any products from their distributor Superfoods! Their failure to properly oversee production that may result in dangereous health consequences and then not refund the buyer is unethical & unacceptable!

Tastes great and I think it helps with rehydration

Recieved my super greens bag. A week late a email saying my batch had salmonella. I filled out there firm and requested s refund 2 months later still getting a run around from support.

They recalled the product in January. I filled out the recall information to get a credit. They sent me an email saying they received it and would credit me. No credit. Sent 2 more emails asking where the credit is. No answer. Really poor customer service. Don’t buy their products.

So glad I found this product! Been looking for something hydrating with natural flavors and no added sweetener, and it still tastes great!

Poor customer Service.
After their product was recalled for salmonella I filled out all the paperwork and asked for a refund. It has been almost 2 MONTHS and I have yet to receive anything. I have reached out multiple times and every time I have received the same blanket response. It is very disappointing!

The taste and mouthfeel are better than I expected and I think that the salt and sweetness levels are perfect (meaning not too much of either one)!

Live It Up somehow has only 5 Star reviews on their site and does not allow bad reviews.....Still not provided a phone number to be able to actually speak to a PERSON and not a BOT.....all responses are AI generated and never address the Scam that they are doing to people...BTW...Glad I never used their dangerous product and suffered the Salmonella poisoning from their so-called healthy green powder...Just an important bit of advice: Never do business with a company that does not allow actual phone contact....They deserve negative stars!!!!

Some days it has a good effect and some days not. I didn’t know you would be sending me more. I received today and I don’t want it. Please let me know how I return it.

Fantastic flavor at a good price and quick shipping

I had 2 orders for Live it Up Super Greens. Both bags were recalled for Salmonella. I filled out and sent all the required pictures of my bags and still have not received a refund.

The taste is great and there’s no weird aftertaste. I’m really sensitive to the taste of sugar alternatives and this still is great!

Similar to others, I submitted for a refund within days after getting a recall email. I've reached out to them several times but get the same "due to high volume of emails and inquires.... blah, blah" Thought this was just going to me an easy process and I'd continue using the product. Now I've cancelled my subscription and went elsewhere.