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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Programme ciblé et adapté à notre demande dont la spécificité de l’ultramarathon de Cape town. Le choix de l'hébergement était top. La seconde partie safari époustouflante. Nous avons eu de la chanc... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were 5 people from France visiting South Africa: Cape Town and Kruger. Our trip was amazing and well prepared and organized by Leopard. The different transfer (plane, car, lodges..) were eas... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Super voyage organisé sur mesure, combinant aspect sportif et logistique du Two Oceans Marathons, puis jour de récup à Cape Town avec le tour de la presqu'ile du Cap de Bonne Esperance. Et enfin magni... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had a great experience with Leopard. They organized a memorable journey at the high level we were working for. The guides and providers suggested were excellent. As the week unfolded, the Leopard... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto

Yrityksen kirjoittama

Personalised luxury travel to Africa. We help you design your perfect holiday, using local expertise.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

184 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Merci !

Merci à l'agence Leopard qui nous a organisé un magnifique séjour dans la réserve privée Black Rhino dans le Pilanesberg. Le lodge était merveilleux et la logistique parfaite !

18. maaliskuuta 2022
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Nous sommes ravis que votre séjour se soit bien passé. En espérant vous revoir bientôt !

Saanut 5/5 tähteä

Diamond Service

Diana and her team provided us, that is two families of five, with a superb service, in particular with a fantastic travel itenary tailor made for our wishes and budget. We could have not been more satisfied, and Diana's personal touch gave us the feeling we were special guests. In the end, we were forced to cancel the trip due to Corona. Diana and the orchestrated all the refunds, so that we were able recover 98% of the prepayments. Bespoke travel planning at it's best, many thanks Diana!

28. tammikuuta 2022
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Dear Ferdinand,

It was a great pleasure to help plan a holiday for you and your friends! I am so sorry that it had to be cancelled at the last minute due to omicron and travel bans. I am pleased that we managed to recover 98% of your funds from our suppliers so that you were not left out of pocket by not being able to travel as planned.

Africa is waiting for you and we hope to help plan another incredible holiday for you sometime in the future!

Best regards,
Diana and the team at Leopard

Saanut 1/5 tähteä

Nos sentimos estafados

Somos grandes viajeros, y Botswana era uno de los destinos de África pendiente. Llegamos a Johannesburgo el 23 de noviembre del 2021. Judith Dalmau y Josep Domingo.
Leopard nos asigno a Dafne como persona de contacto para organizar el viaje, la comunicación solo por wz , nada queda escrito.(pero los tenemos guardados)
Antes de comprar billetes le dijimos el vuelo en que llegábamos a Sudáfrica, Una vez comprado nos dice que el avión a cataratas victoria salía antes de la llegada nuestra ( una noche en un hotel del aeropuerto).
De vuelta vemos que dada esta circunstancia con el vuelo nos hubiera podido aconsejar de hacer el circuito empezando por Maun en vez de Kasane y aprovechar el viaje 1 día mas. Durante el circuito salió a la luz a variante Omicron y nos cancelaron vuelos, nos organizamos para volver gracias a la ayuda del personal del excelente hotel Belmond . ( grandes profesionales ,un 10 a ellos). Le comunicamos que salíamos antes del pais y que no hiciera nada. El hotel había hecho un cambio de fecha del vuelo, al llegar al aeropuerto nos decían que no estaba pagado, total resulta que Dafne lo anulo sin nuestra autorización. Tuvimos que comprar otro billete para llegar a Johnaesbourg . Un billete mucho mas caro, 600 €. A día de hoy 27/01/2022 nos ha dicho que nos devuelve solo 30 €.
Nadie le había dicho que interviniera. La llamos des de el aeropuerto y no quiso saber nada. Tenia nuestro dinero del billete .
Otra cosa mas : si Dafne nos hubiera aconsejado empezar por Maun, la pruebas de PCR para salir son mas faciles de hacer que en Kasane y mas económicas, no hay el coste de la avioneta medica.
Muy descontentos de Dafne y su poca profesionalidad y la poca información al diseñar el viaje. Y muy descontentos que no haya dado la cara y nos nos haya dado el importe del billete.

27. tammikuuta 2022
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Dear Josep,

Thank you for your review and we are sorry to hear of your bad experience. We want all our clients to have only the best experience with Leopard.

In this case, you were financially impacted by omicron and the travels bans imposed on Southern Africa by Europe. For this reason, we advise all our clients to take our comprehensive travel insurance.

Our policy is to refund our clients whatever we can recover from our suppliers. In this case, because you had used part of your flight, the airline were only willing to refund a minimal amount. In other cases we have been able to give clients full refunds for accommodation and other services.

We are glad you enjoyed your stay with Belmond at we hope that you will have good memories of your time in Africa despite the ending.

Regards,
Diana and the Leopard Team

Saanut 5/5 tähteä

Leopard - oct 2021 experience

We hired Leopard for our family vacation in South Africa, in October 2021.
They prepared the entire itinerary based on your wishes, hopes, and family criteria, booked hotels, activities and even flights and rental cars. They took into consideration our four kids’ ages (from 6 to 15, not easy to satisfy everybody !).
Everyone was delighted.
They assisted us all along the way in a very kind and non intrusive manner. Super efficient, super gentle, and always available.
The price was very competitive : cheaper than going on our own!
I recommend this agency without an ounce of hesitation - ask for Daphnée, she is amazing.
Thanks Leopard team for this unforgettable experience !

2. joulukuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Dear Anne,

Thank you so much for this glowing review of Daphnée and Leopard! Planning a family holiday with such a big age range requires the planning of a small scale military operation at times :) We are happy that you found our service top notch, our prices competitive and most importantly that everyone was happy with the holiday.

Best regards,
Diana and the Leopard team

Saanut 5/5 tähteä

Excellent organisation of our trip to…

Excellent organisation of our trip to Namibia! Very knowledgeable about the places we wanted to visit and super helpful in making changes of the itinerary! It was a wonderful trip and we are so grateful to Daphné for all her great recommendations! All her tips were spot on! We are recommending her to all our friends… we could not expect more!

16. marraskuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Hi Sofia,

Namibia is one of our favourite places on earth, and we are so pleased to hear that you enjoyed your trip to this incredible destination! We are proud to have Daphnée as part of our team and we are so glad she looked after you so well.

Thank you for you support and for recommending us to your friends - as a small business, this means a lot to us!

Best regards,
Diana and the Leopard Team

Saanut 5/5 tähteä

Great personal & bespoke service

We were on the receiving end of a tremendous personal and bespoke experience from Diana at Leopard Voyage. She was highly responsive and went the extra mile to find what we were seeking out.

14. marraskuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Hi Katlego,

We are grateful to you for choosing us to plan your trip! It was a privilege to assist you and we are overjoyed that you found your experience with Leopard to be such a positive one. We are looking forward to welcoming you back again very soon.

Best regards,
Diana and the Leopard team

Saanut 5/5 tähteä

Augrabies Falls and Kalahari

We had a wonderful road trip in family through Augrabies Falls and the Kalahari. Diana from Leopard had great advice, and tried everything she could to get us camping sites despite the short timeline. We would strongly recommend Leopard!

5. toukokuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you for this wonderful review and I am so pleased to hear that you enjoyed your trip to Augrabies and the Kalahari. It was a pleasure to plan this holiday for you and your family, especially as it was for a special occasion.

Saanut 5/5 tähteä

The Most Amazing Honeymoon

Diana helped plan our South African honeymoon and it was absolutely perfect. I cannot thank Diana enough for all her thoughtful recommendations and everything she did to make our honeymoon the best trip we've ever been on. From the start of the process with Diana, she helped understand our preferences and made sure she suggested hotels and activities that fit us as a couple. She helped coordinate and advise us on booking everything from flights to day activities and researched everything personally for us. When we arrived in Cape Town at our first hotel after quite a bit of travel, she had left for us a beautiful itinerary and a few thoughtful gifts to help commemorate the beginning of our trip. While on the trip most of the heavy lifting of planning had been done for us and all the was left was for us to simply enjoy ourselves. All bookings, restaurant suggestions, anything we really could have needed was taken care of for us. She even was available for us to message in case we had questions which definitely helped when traveling in a foreign country. I cannot express enough how magical this trip was and how Diana was to thank for all of it. Diana, thank you so much for the trip of a lifetime!

31. toukokuuta 2020
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you so much for this wonderful review Maggie! I am so happy that your honeymoon exceeded your expectations. South Africa is indeed a magical honeymoon destination. I am so pleased that I could play a part in helping you build memories for a lifetime! I hope you return for your 10th wedding anniversary!

Saanut 5/5 tähteä

Best travel experience of South Africa

Best travel experience of South Africa! Leopard helped us organize our trip and gave some amazing insider tips!From luxury safari lodges in Kruger with knowledgeable guides to Cape Town trendy spots with the best of garden road and tasty restaurants/wine tasting in Stellenbosch and Franschhoek... I don’t think I ever had such a diverse and wonderful travel experience. Diana has the best adresses of South Africa for all budgets and made us felt welcome and special during our trip. She put a lot of time and efforts understanding our taste and what we were after. The memories will stay forever! Thanks so much @leopard

25. marraskuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you for your wonderfully positive review Anne-Laure! We are so pleased to hear that South Africa was your best and most diverse holiday yet - diversity is woven into the fabric of our country, from landscapes, to wildlife, languages, food and people. Tailor making your holiday to suit your tastes and interests is what makes us different. We pride ourselves on our extensive 'little black book' of best addresses, guides, hotels and restaurants, and are so happy you found this useful.

Saanut 5/5 tähteä

Safaris in South Africa: incredible experience!

We worked with Leopard to organize safaris in the Kruger Park in South Africa.

Diana has been very efficient and of huge help: she understood exactly what we were looking for. Being South African, and a nature lover, she added her "insider" point of view and gave us precious advises. The result was that she proposed very relevant alternatives all matching our expectations, that we simply had to choose from and she managed all following steps to organize, even preparing us a surprise in our stay in the lodge!

A very good customer experience then, allowing us to fill our head with incredible souvenirs!

7. marraskuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Guillaume, we are so happy to read this wonderful review! Our goal is to help our clients create their dream holiday, and we are delighted to have achieved that for you. As we like to tell our prospective clients, South Africa has it all because we know where to look - our insider knowledge goes a long way to creating that unique experience. We look forward to welcoming you to Africa again.

Saanut 5/5 tähteä

Fantastic Self Drive Holiday in South Africa

Thanks Diana for helping tailor a fantastic trip to South Africa for us. She helped us with a few days in Johannesburg and then a Self drive, self catering trip through Kruger which was wonderful. She was extremely helpful in finding us a comfortable B&B in Johannesburg in a secure area, which coming from Australia and not knowing Jo'burg, was one of our concerns. She also suggested a fabulous walking tour with a guide around the city centre which was excellent. She was very responsive to email queries and gave us a number of choices to pick from. She has a diverse knowledge of South Africa and was able to tailor to our needs. I would definitely get Leopard to book my next trip. Kathy and John Australia

11. syyskuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you Kathy & John for the positive feedback on your recent self drive safari and stay in Johannesburg! We love doing tailor made trips because our clients get the holiday they want, as was the case with you. We hope to see you again soon!

Saanut 5/5 tähteä

Training in Cape Town

We had to go to Cape Town for a training and Leopard helped us to organise the whole thing. Initially we were thinking of staying at the same hotel that we are using as the venue for the training but they offered us an option of an apartment that is only a few minutes walking away, is almost half of the price and actually with the best views ever since is literally first line on Mouille Point. Such a nice place that I actually decided to extend and stay over the weekend. Everything else went smooth.

2. heinäkuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you for your review Fernando, we are so happy that you enjoyed your stay so much and that everything was smooth!

Saanut 5/5 tähteä

Thumbs up for Diana and 'Leopard'

I recently gave Diana a brief to arrange a 10 day trip for two.

Diana's professionalism, creativeness and especially her attention to detail left me gob smacked. I have traveled extensively but have never experienced service such as this.

On their return, the comment they made was that this was the best 10 days of their life. This coming from a husband whose mantra is "no place like home". The get him to travel is a mission on its own.

I can highly recommend Diana and 'Leopard'.

4. toukokuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you for this superlative review! We just love making dreams come true. I feel especially pleased that with your extensive travel experience, you thought that Leopard's service was the best you've had.

Saanut 5/5 tähteä

Thank you Diana from Leopard

We wish to thank Diana Granoux of `Leopard` for arranging our recent holiday which was a true "Once in a Lifetime" holiday.

Diana tackled our brief with professional enthusiasm perfectly tailoring our itinerary to match our very specific requirements.

All arrangements were co-ordinated seamlessly to give the right balance between activities and rest days ensuring the entire holiday was a huge success.

We have absolutely no hesitation in recommending her expert specialist services to any traveler wishing to make that dream holiday come true

Sheilagh and Mike Pringle
Blouberg, Cape Town.

2. toukokuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank for this excellent feedback Sheilagh and Mike. There is nothing we like more than happy clients! We are so happy to hear that your dream holiday became a reality. Every itinerary is tailored to our clients' specific needs so we are pleased that this aspect was valued by yourselves.

Saanut 5/5 tähteä

A Very Enjoyable South Africa Road Trip

We found Diana of Leopard Voyage very knowledgeable regarding South Africa with the advantage that Diana is based in there, so all information was up to date.

We had a rough Idea of our itinerary and Diana readily grasped and understood our requirements. Therefore, after a long discussion, a very patient Diana prepared a draft itinerary for consideration, after further discussions and a few revisions we settled on a final programme.

The choice of accommodation throughout the trip was excellent, the timing of stays in each place ensured a great balance of rest and activity, while the recommendations for outings were extremely good.

Prior to the trip Diana issued an excellent day to day programme containing accommodation details (address/phone), mileage between accommodations, interesting stop off points during travel, places to see around the accommodation and restaurants recommendations etc. etc.

19. helmikuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Thank you for your thorough feedback John! We are delighted that you and Vicki enjoyed your trip to our beautiful country and that you especially liked our choice of accommodation and the pace of your trip. We put a lot of effort into our detailed programme, and are so happy to hear that it is well appreciated.

Saanut 5/5 tähteä

Au delà des incontournables

Au delà des incontournables , hors des sentiers battus , nous avons eu la chance de découvrir l'Afrique du Sud , autrement , avec Diana ;
De Johannesbourg au Cap en passant par Knysna et la Garden Route ,Oudtshoorn et ses autruches , Franschhoek, son histoire des Huguenots et ses vignobles , Langebaan et ses dégustations de poissons etc ...nous n'avons cessé d'être fascinés par ce grand pays aux espaces grandioses , aux paysages sublimes , au littoral époustouflant de beauté !
J'ai particulièrement aimé les immenses plages de sable blanc bordant l'océan indien , la rencontre avec les baleines , les couchers de soleil exceptionnels , la vertigineuse Table Mountain , Robben Island avec son passé et ses colonies d'ibis , et tous les animaux partout ...
Diana connaît parfaitement son pays , elle l'aime et a su nous faire ressentir l'âme de l'Afrique du Sud , le pays de Mandela , un pays en pleine évolution aujourd'hui entre un passé douloureux et un projet d'avenir rempli d'espoirs .
Et puis Diana connaît les bonnes adresses: la maison de Gandhi à Joburg , les guest-houses , cottages , lodges et accueils à la ferme
autant de lieux accueillants , confortables et où l'on mange très bien
pour pas cher .
Bref , un grand merci à Diana !
Josiane

7. helmikuuta 2019
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Leopard

Merci Josie! Ravie de savoir que tout s’est si bien passé. Dans l’attente de vous revoir vite pour un nouveau voyage dans la région.

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