Lendumo Arvostelua 14 717

Vastaus yritykseltä Lendumo

17 tuntia sitten

Dear Kip Hopkins,

Thank you for taking the time to share your feedback and for trusting Lendumo—we truly appreciate your business and are glad we could provide the funds when you needed them. We completely understand your perspective regarding interest rates, and your point about rewarding consistent, on-time payments is valid and important. Many customers feel the same way, and we value that insight as it helps us continue improving the experience we provide.

While interest rates are disclosed upfront, there are several ways to reduce the overall cost of your loan and maximize value. Customers can earn rewards points through special promotional emails, which can be saved and redeemed for gift cards from popular retailers or even applied directly toward paying down your loan balance. Additionally, you can make extra payments at any time through your online account or by contacting Customer Service at (877) 558-1999. Extra payments are applied directly to your principal, and since interest is prorated daily based on your remaining balance, making additional payments can significantly reduce the total interest paid. Many customers take advantage of this flexibility, often paying off their loans early with no penalties, either online using a bank account or debit card or with assistance from our representatives.

We’re also proud to offer a simple, user-friendly website where you can manage your account, track your balance in real time, and make payments easily. Many customers receive same-day or next-day funding, helping address immediate financial needs, and some explore refinancing options with other lenders by paying off their Lendumo loan early to further minimize interest. We appreciate your feedback and encourage you to contact our Customer Service team if you’d like assistance reviewing your account or exploring available options—we’re always here to help.

Vastaus yritykseltä Lendumo

16 tuntia sitten

Dear Barbara King,

Thank you for your incredible five-star review and for trusting Lendumo to support both you and your business when it mattered most—we truly appreciate you taking the time to share your experience. We’re so glad to hear that our team was able to be there right on time during your moment of need, and that our funding helped support your company’s payroll and working capital, as we understand how critical those needs are to keeping your business running smoothly. Your feedback means a great deal to us, and it’s exactly what we strive for—being a dependable partner when our customers need us the most. If you ever need additional support in the future, we’re always here to help, and we look forward to continuing to serve you.

Vastaus yritykseltä Lendumo

Päivitetty 18 tuntia sitten

We truly appreciate your four-star review and are delighted to hear that you found the process easy to use, as providing a simple and efficient experience is a top priority for us at Lendumo; your feedback is incredibly valuable and reinforces our commitment to making every step—from application to funding—as smooth and user-friendly as possible. We understand how important convenience and clarity are when managing financial needs, and we’re pleased to know that your experience reflected that expectation. Should you ever have any questions or need assistance in the future, our team is always here to support you and ensure everything continues to be just as seamless. Thank you again for choosing Lendumo—we truly appreciate your trust and look forward to serving you again.

Vastaus yritykseltä Lendumo

18 tuntia sitten

Dear Harriett Pannell,

Thank you for your wonderful feedback—we truly appreciate you taking the time to share your experience with Lendumo. We are so pleased to hear that our representatives were helpful and patient throughout your interaction, as providing attentive and supportive customer service is something we take great pride in. Your kind words validate the effort our team puts into ensuring every customer feels heard and assisted with care, and we will be sure to share your appreciation with them. If there is ever anything more we can assist you with in the future, please do not hesitate to reach out, as we are always here to help. Thank you again for choosing Lendumo and for your valued support.

Vastaus yritykseltä Lendumo

18 tuntia sitten

Dear Kim,

Thank you for taking the time to share your five-star review—we truly appreciate your feedback and are thrilled to hear that you found our process easy to access, as providing a simple and convenient experience is something we work hard to deliver for every customer; your comment reinforces that we are meeting that goal, and we’re grateful for the opportunity to serve your financial needs—if there is ever anything further we can do to enhance your experience or support you in the future, please don’t hesitate to reach out, as our team is always here to help, and we look forward to continuing to assist you whenever you need us.

Vastaus yritykseltä Lendumo

15 tuntia sitten

Really appreciate your review, Patricia Boney! So glad the resources hit the mark for you. We’re always working to make things even better. Thanks again for being here!

Vastaus yritykseltä Lendumo

2 päivää sitten

Dear Heidi JK,

Thank you so much for your five-star review of Lendumo—we truly appreciate you taking the time to share your experience. We’re delighted to hear that you found the process fast and easy, as providing a simple, efficient, and user-friendly experience is a top priority for our team. Your feedback confirms that we’re delivering on our commitment to make access to funds as smooth and convenient as possible, and we’re grateful for your acknowledgment. If you ever have any questions or need assistance in the future, we’re always here to help and ensure your experience continues to meet your expectations. Thank you again for choosing Lendumo—we value your trust and look forward to serving you again.

Vastaus yritykseltä Lendumo

2 päivää sitten

Dear Geobildo Jimenez Mendoza,

We appreciate you taking the time to share your experience and we’re very sorry to hear that your expectations were not met. We understand your concerns regarding the loan terms, payment structure, and your request for call documentation, and we take feedback like this seriously. We recognize how frustrating it can feel when there is confusion around repayment expectations, and we truly value the opportunity to review your account to ensure everything was clearly disclosed and handled appropriately.

Our goal is to provide borrowers with quick access to funds when it’s needed most, and many customers receive same-day or next-day funding to resolve immediate financial needs. We also provide tools to help manage and reduce the overall cost of the loan. For example, our website and loan agreement both clearly explain that this is an expensive form of borrowing intended for short-term use, not a long-term financial solution. Customers can make extra payments at any time—either online through their account or by calling Customer Service—which are applied directly toward the principal balance. Since interest is prorated daily based on the remaining balance, paying early or making additional payments can significantly reduce overall costs. The platform is user-friendly and allows payments via bank account or debit card, and loans can be paid off in full at any time with no penalties. Additionally, we offer opportunities to earn rewards points through special promotional emails, which can be saved and redeemed for gift cards to popular retailers or even applied toward reducing your loan balance.

We would truly like the opportunity to review your concerns in detail, including the terms you were quoted and your request for call recordings, so we can work toward a resolution. Please contact our Customer Service team at (877) 558-1999 at your earliest convenience, and we will be happy to assist you directly. Thank you again for your feedback—it helps us continue improving the service we provide to all customers.

Vastaus yritykseltä Lendumo

13 tuntia sitten

We’re happy to hear you found the process simple, clear, and fast from start to finish, RaisinLover. Providing quick and convenient funding is important to us. Thank you for choosing us!

Vastaus yritykseltä Lendumo

2 päivää sitten

Dear Beverly,

Thank you so much for your kind words and for taking the time to share your experience with Lendumo—we truly appreciate your feedback and are glad to hear that you found our customer service to be great and that the payments work well for you, as we strive to provide clear, manageable payment options alongside supportive, responsive service for every customer; your acknowledgment means a great deal to our team, and if you ever need assistance in the future, whether it’s reviewing your account, exploring additional options, or answering any questions, we are always here to help, and we look forward to continuing to provide you with the same level of service you’ve experienced—thank you again for choosing Lendumo and for your five-star review.

Vastaus yritykseltä Lendumo

2 päivää sitten

Thank you so much for your five-star review and for choosing Lendumo! We truly appreciate you taking the time to share your experience. We’re glad to hear that the approval process was quick and easy, as providing a smooth, efficient, and straightforward experience is something we strive for with every customer interaction. Your feedback lets us know we are meeting that goal, and we’re grateful for your trust in us. If you ever need assistance in the future, our team is always here to help. We look forward to serving you again!