LendoCare Arvostelua 76

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It was easy to book up. The company kept me updated with progress The chair was delivered early in the morning. It was comfortable and quite easy to push. It collapsed down easily to fit in our boo... Näytä lisää

Saanut 5/5 tähteä

Everything was fine! There were some not very constructive questions from our airline, but even they were constructively answered by LendoCare. This is the first time I have had a scooter/cycle an... Näytä lisää

Saanut 5/5 tähteä

I do not hesitate to recommend this company. I hired a wheelchair long term for my elderly mother . Whenever I contacted them they responded immediately . Flat tyre they came next day and exchanged... Näytä lisää

Saanut 1/5 tähteä

BELIEVE ME If you are high profile person definitely this service not for you. We never use again this company service. Very late delivery service. If you ask where is delivery too many excuses which... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Pyörätuolin vuokraus
  2. Lääketieteellisten laitteiden toimittaja

Yrityksen kirjoittama

Mobility equipment hire with LendoCare. Wheelchaire rental and wheelchair subscriptions available to suit your needs! With an easy online booking process you can see live availability and booking online. UK wide delivery for our wheelchair hire service


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

76 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

BELIEVE ME If you are high profile…

BELIEVE ME If you are high profile person definitely this service not for you. We never use again this company service. Very late delivery service. If you ask where is delivery too many excuses which is no sense. They don't share driver's number to contact him. If you ask them, ok let driver call me, they said no he doesn't call while driving.... What kind of service is.

3. marraskuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Thank you for your feedback and very sorry that you weren't happy with the experience. I can see that you requested a change in the delivery address after the driver had already left to make your delivery which led to a delay in delivery. As much as we try to accommodate all of our customers needs there was a delay in delivery due to your change of delivery address request.
Thank you,
LendoCare Team

Saanut 3/5 tähteä

Questionable kit.

Chair turned up on time and was collected on time.

But it is not good being unable to talk to someone. IE no phone number.

I ordered a chair with two raisers as both my legs needed to be raised whilst using the chair. However, even fully extended they were two short and I am only 5’8”. So I didn’t actually use the chair as the raisers supplied are the only ones they do.

31. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great, fast service.

Brand new wheelchair, supplied with all accessories right to the doorstep. Very efficient service. Would highly recommend this company.

22. syyskuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Thank you so much for the review, we're glad we could help!

LendoCare Team

Saanut 5/5 tähteä

It was easy to order a wheelchair…

It was easy to order a wheelchair online. The process is simple and completed quickly. The delivery went without any problems and I was kept up to date with the progress of my order and the delivery. I only needed the wheelchair for a few days and it was easy to stop the rental. The process was again very easy and I was given a delivery time window for the pick up of the wheelchair. The chair was picked up as scheduled. The driver was very polite and friendly. All in all very pleased with whole process.

6. lokakuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Thank you so much for your review, we're very glad you enjoyed our service

LendoCare Team

Saanut 5/5 tähteä

OK for me

it met an urgent need and i have no criticism of the wheelchair

3. lokakuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Thank you so much for your review, we're very glad we could help with your urgent needs

LendoCare Team

Saanut 5/5 tähteä

Hiring a Wheelchair on holiday.

Thank you so much for providing the wheelchair hire – it really made my dad’s holiday extra special and enjoyable.
The wheelchair was at the holiday park as we arrived and was picked up the day we left. The wheelchair was as new and the whole process was simple and efficient. Would certainly recommend and will be more than happy to use the service again. Thank you. Marie

15. syyskuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Thank you so much for your review, we're very happy to hear we could help to make your dad's holiday special!

LendoCare Team

Saanut 5/5 tähteä

Meget nøgd!!

Hei
Me var veldig nøgd med leveranse av rullestol til vår tur til Liverpool. Enkel nettside, bekreftelse og betaling. Levert og henta som planlagt på vår overnattingsplass. Meget fin og god rullestol til ein fornuftig pris. Perfekt opplegg!!!

24. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Totally useless

In order to avoid taking a wheelchair on the train I ordered one well in advance to be delivered to our hotel in Edinburgh for a two day stay. My wife has mobility problems so needed a wheelchair to enable her to get around.
we arrived at our hotel to discover no wheelchair had been delivered. The only communication with LendoCare being a very impersonal email blaming the delay on DHL. In an attempt to salvage something I requested that it be delivered by noon the next day. LendoCare's response was then to cancel the whole contract leaving us completely high and dry and totally reliant on taxis. Which when you actually wish to explore a city on foot rather defeats the object of the exercise. At no time did LendoCare try to contact us by phone to discuss the problem or even leave a number to call.
So beware. LendoCare are totally unreliable and I would not recommend them to anyone under any circumstances. My advice is avoid them at all costs and take your own

6. elokuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Hi Richard, we are truly sorry to hear about your experience and the disruption it caused to your trip to Edinburgh. We completely understand how important the wheelchair was for your wife’s mobility and how disappointing it must have been to arrive and find it was not there.

Unfortunately, your booking was delayed due to an unexpected courier failure outside of our control. We do our best to make sure all of our deliveries arrive on time but unexpected delays can occur, whilst we try and find solutions, in this instance, we were unable to get the courier to redeliver.

This is not the standard of service we aim to provide. We have since reviewed our processes to ensure that when courier issues occur, our team responds more proactively and offers workable alternatives to avoid leaving customers stranded.

LendoCare Team

Saanut 5/5 tähteä

I highly recommend Lendocare

I highly recommend Lendocare. Our wheelchair hire went smoothly from start to finish! The wheelchair was in excellent condition (perhaps new?) and the delivery and pick up were on time and easy to manage. I amended my pick up time and added a cushion after my initial rental and the process was easy - with customer care responding to my requests quickly. It was a great experience overall and I wouldn't hesitate to use them again!

5. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Effortless and reliable service

I must say you can be proud of your service. I'm very impressed!
The wheelchair arrived on the date booked and within the preferred time slot I'd chosen. It was then picked up to go back on the correct date as well. An email actually arrived outlining the HOUR the chair was going to be picked up. Incredible! Again, everything happened so impressively smoothly I feel I can happily recommend your services to everyone I know. Keep up your good work, it's excellent.

31. heinäkuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Thank you so much for your review! We're so glad we could provide you with a great service

LendoCare Team

Saanut 5/5 tähteä

Great service

Great service - wheelchair delivered and collected promptly. Really made a difference to our holiday.
The wheelchair was perfect for our needs. I would definitely use Lendocare again.

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Consider a electric chair its easier

Chair was hard to get up pavement s foot support was missing and was replaced with leg support that we paid for also vision should come with chair not another add on. Everything else was very good char easy delivered in a large box undamaged and strong may be I would get an electric chair next time hotel were impressed and will use them again

18. heinäkuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

Hi Anthony, thank you for your review. All of our wheelchairs come with footrests as standard and leg raisers are an add-on.
If you struggled with the manual wheelchair I would definitley recommend going for an electric wheelchair to help make things easier.
Thank you,
LendoCare Team

Saanut 4/5 tähteä

The wheelchair was great but…

The wheelchair was great - light, easy to use and store. But the delivery and collection service wasn’t brilliant. It was supposed to be delivered by 18:00 hrs but didn’t arrive until 20:00 hrs. And, for collection, I was given two times, 18:00 & 20:50 - 21:50. Tracking was difficult because it kept saying there was no order of that number. They eventually collected it at 22:00. This was way past my bedtime and very inconvenient.

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Rather rickety chair compared with previous one

Lendocare were excellent at dispatching the chair to our holiday address on time. Unfortunately the chair had obviously been battered by a previous user and the footplates were not at all in line. Also the back of the chair was not as supportive as the previous one and was very wonky when my husband pushed it. I did notify Lendocare and I’m disappointed that it wasn’t checked before sending out to me

20. kesäkuuta 2025
Oma-aloitteinen arvostelu
LendoCare-logo

Vastaus yritykseltä LendoCare

I'm so sorry to hear this. We check our equipment before we send it out, but there seems to have been an issue with this one.
We are always happy to exchange any piece of equipment if there is a problem, and ask customers to inform us straight away so we have time to dispatch a replacement. Thank you

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