learndutchonline.nl Arvostelua 

I signed up for an online course beginning in January 2023 in December 2022. I received confirmation that I was registered and I paid. I received no further communication: I kept expecting login information but heard nothing. Finally, the day my course was beginning after messaging them on two different platforms, I got notice that the course was already full so I'd have to be rescheduled for February.
Waited for February. Apparently at that point they didn't have enough people, so they weren't running the course. However, they'd get in touch in a few weeks when a course was starting. The teacher got in touch, asked me intake questions (with the wrong name and information, but that's by the by). The course never started.
I asked what was happening, and I was told I could either wait for another course to begin or receive a refund. I had waited 4 months at that point and was getting extremely fed up with the delays. They said they would refund me in accordance with their refund policy, which they refused to clarify. Then they said they were behind on refunds. Very odd because one of the central pillars of their promise is giving money back if the course isn't satisfactory (no idea what their courses are like as I've never been able to attend).
Well it's now mid-June, over 6 months after my course was scheduled to start, and I have neither a course nor a refund. I have followed up many times but I've gotten nothing but vague promises. They've offered to let me sign up for another course, but I just don't trust them at this point. Not sure what to do. It's been a very frustrating experience.
Edited to add: still waiting in November 2023, 10 months later. I was just told I would get a refund from a new email address from a company called idsinnovaties but still no money back.
This company is now allegedly being run by a new owner, but they are still using the same KvK number 83488413 on their website, so it's clear the ownership hasn't changed.