My rental car was delivered today by Twambi . He was very professional and informative with a lovely manner . He will be an asset to his company . Wonderful deliver .. Thanks Twambi
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Car was dropped off by Gavin, realy friendly and informative about everything.He said he had even washed the car again before the actual drop off as it had rained the night before and it had left ma... Näytä lisää
Yritys on vastannut
Alex came out to me to deliver a vehicle and the service was excellent. Alex turned up ahead of time and went through the vehicle with me in a meticulous fashion. Great service received would definite... Näytä lisää
Yritys on vastannut
Third LCH car in a short space of time. It’s refreshing these days to deal with a company who feel like they are striving to deliver a consistently high level of service. The communication is great... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.
Yhteystiedot
390 Centennial Park, Centennial Avenue, WD6 3TJ, Elstree, Yhdistynyt kuningaskunta
- 03458901000
- info@lchltd.com
- lchltd.com
4,5
Erinomainen
908 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good experience
I had the loan car delivered by Manjit. Lovely guy. Waited for me at the dealership. Quick yet comprehensive run thru of car functions and the already identified scuff marks etc.
very professional behaviour.
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to provide us with some feedback, following on from the delivery of your hire vehicle.
I am happy to hear that Manjit delivered a professional and courteous experience for you! I will be sure to pass your kind comments onto both Manjit and his manager.
Kind regards,
LCH
Always a very professional service
Always a very professional service. Had several prestige cars from LCH on behalf of Sytner BMW, whilst my 7 series was being worked on. Latest was a BMW dropped off by Steven H. He was courteous and professional. Always a pleasure to get a car from LCH.
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to provide us with a review, following on from your most recent hire with us.
I am very happy to hear that you had such a positive experience with Steven, and thank you for your kind comments regarding LCH as a whole. All our teams strive to go the extra mile for each customer, and I am glad that this is reflected in your experience.
Kind regards,
LCH
Delivery by Steven
Delivery of loan car by Steven Higgins. Good communication, great service and super friendly!
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to provide us with feedback in relation to your recent hire.
Our customer's are at the centre of everything that we do here at LCH, and I am so happy to see that this has been reflected in the service Steven provided to you. I will be sure to pass your kind comments onto both Steven and his manager.
Kind regards,
LCH
Great experience delivered by Gerard
Great experience delivered by Gerard.
He gave me up to date phone calls and a ETA, and car was delivered clean.
Very smooth experience.
Thanks
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to provide us with a review.
We aim to make the delivery process as seamless as we can, and I am very happy to hear that this reflected in your experience with Gerard! I will be sure to pass your kind comments onto Gerard and his manager, who I know will also be grateful for the time you have taken to provide feedback.
Kind regards,
LCH
Great service and hand over
Great service and hand over. Alex was bang on time with great communication.
6. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to provide us with a review.
I am very happy to hear that you had such a positive experience with Alex. I will ensure that your kind comments are passed through to both Alex and his manager, and I know that they will be greatly appreciated.
Kind regards,
LCH
Chris delivered my new Polestar loaner…
Chris delivered my new Polestar loaner and he was brilliant. The car had been cleaned and had nearly full charge.
The staff on the phone were also most helpful.
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for your review based on your recent hire with us.
Our Customer Service team work extremely hard to provide exceptional service to every customer, so it is lovely to hear that you found your experience with them very helpful.
I am also happy to hear that your experience with Chris was such a positive one, our drivers always go the extra mile for our customers so I am glad this reflected in your experience with us. I will be sure to pass your kind comments onto both Chris and his manager.
Kind regards,
LCH
Paulo delivered hire car on time & did…
Paulo delivered hire car on time & did a great handover…fortunately I was stranded at very nice pub/restaurant so the pressure was off a little in terms of getting back on the road!!!
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to leave us a review.
I hope the restaurant was enjoyable! I am very happy to hear that Paulo delivered such a great handover and that your experience with us here at LCH was such a positive one. I will pass your kind comments through to Paulo and his manager.
Kind regards,
LCH
Alex delivered the car and it was a…
Alex delivered the car and it was a pleasure interacting with him.
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for your review.
I know that Alex goes above and beyond for our customers and I am so happy to hear that you had a positive experience with him. I will be sure to pass your kind comments onto both Alex and his manager.
Kind regards,
LCH
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to leave us a review. I am happy to hear that you found the service you were provided with to be great, our teams work extremely hard to go the extra mile for each and every customer.
Kind regards,
LCH
Derek from LCH was fantastic
Derek from LCH was fantastic. We have had a Polestar dropped off whilst ours is in garage. Derek was very professional from start to finish
22. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking some time to provide us with a review, following on from the delivery of your Polestar replacement vehicle.
I am happy to hear that Derek has been such a help to you during this time, and will ensure that I pass on your kind comments to both Derek and his manager. I know that this will be appreciated by them.
Kind regards,
LCH
Great company easy to deal with prompt…
Great company easy to deal with prompt delivery James arrived early kept me fully informed throughout the morning.
31. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to leave us a review.
I am happy to hear that this was a positive experience for you, and that James in particular has assisted you. I will be sure to pass your comments along to James and his manager, and I know that these will be greatly appreciated.
Kind regards,
LCH
Excellent
Excellent! Rob was really great, perfect communication and customer service, a really great guy!
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for your feedback regarding your recent hire with us.
I am so happy to see this was a positive experience for you, and that Rob was able to help you. I will pass on your very kind comments to Rob and his manager.
Kind regards,
LCH
Excellent service …
Excellent service from the office when arranging for the hire car. Courteous and exceptional service from James who met me at the car dealership to deliver the car. James kept me well informed as regards delivery of the car and he arrived right on time. Thank you.
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good morning,
Thank you for taking the time to provide us with feedback following on from your recent experience with us.
I am very happy to hear that this was a positive experience for you, and thank you for your kind words about James. I will be sure to pass your feedback through to James and his manager, who I know will both be grateful.
Kind regards,
LCH
Exceptional company and Derek was superb
Excellent service from the office and from beginning to the end. Derek was truly exceptional. Rang me numerous times to confirm drop off time. Went through the paperwork and hand over very professionally and was very personable. Overall a great experience and I would highly recommend this company and Derek!
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good afternoon,
Thank you for taking the time to provide us with feedback based on your hire with us. I am happy to hear you had such a positive experience with Derek, I will pass on your kind words to him.
Kind regards, LCH
Good communication and efficient service
Good communication and efficient service
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good Afternoon,
Thank you for taking the time to leave the positive review on your hire experience with LCH. I am happy to hear that your experience was a positive one.
Kind regards, LCH
All worked well for the delivery
All process was straightforward. Tony C. was on time, very polite and explained everything very well. Thanks
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good Afternoon,
Thank you for the positive feedback on your delivery experience with Tony. We are sure he will enjoy receiving your feedback, and will pass this onto him directly.
Kind regards, LCH
John was brilliant great customer…
John was brilliant great customer service
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good afternoon,
Thank you for taking the time to provide us with feedback based on your hire with us. I am happy to hear you had such a positive experience with John, I will pass on your kind words to him.
Kind regards, LCH
Alex was very helpful
Alex was very helpful, prompt and friendly. He explained everything very clearly and professionally.
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good afternoon,
Thank you for the positive feedback on your delivery experience with Alex. We are sure he will enjoy receiving your feedback, and will pass this onto him directly.
Kind regards, LCH
Very helpful and clear communications…
Very helpful and clear communications from both members of the team I dealt with - Gavin who delivered the replacement car and went over everything with me - & Francesca who dealt with all the admin. Made a stressful situation more bearable.
26. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä LCH
Good afternoon,
Thank you for taking the time to leave us a review on your recent experience with us. We strive to go the extra mile for our customers and deliver a high standard of customer service, so I am happy to see that you felt the service you received was 5 star!
Kind regards, LCH
Vastaus yritykseltä LCH
Good afternoon,
Thank you for taking the time to leave the positive review on your hire experience with LCH. I am happy to hear that your experience was a positive one.
Kind regards, LCH
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