My wife had purchased me a Launer’s men’s wallet in London. The quality of the leather & craftsmanship made me hesitant to use it at first, but British craftsmanship is typically designed around u... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Nicole was prompt and was able to accommodate our urgent purchases with short notice. Excellent support as always. Thanks!
Yritys on vastannut
There was good follow-up communication from Launer and I did not have to wait long for the wallet to be made. I was very happy with the end product which replaces a similar one I've had for forty year... Näytä lisää
Yritys on vastannut
Didn’t ship as promised, didn’t advise of progress or delays until I contacted them, package held up in Customs without resolution for over a week due to shipper invomprtence. Bottom line: I orde... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Launer London is a British luxury leather goods house with a heritage dating back to 1941. The brand is best known for its finely crafted handbags, purses, wallets and accessories, each made with close attention to structure, proportion and finish. Its designs have a distinctive sense of polish, with clean lines, carefully chosen leathers and a level of detail that reflects decades of specialist craftsmanship. Launer has remained committed to traditional leatherworking skills, with many of its pieces handmade in England by experienced artisans. Each item is considered from every angle, from the shape of the handle to the fastening, lining and stitching. The brand’s approach places emphasis on quality materials, lasting construction and elegant design, rather than passing trends. A defining part of Launer London’s story is its long association with the British Royal Household. Queen Elizabeth II carried Launer handbags for more than half a century, making the brand an enduring part of modern royal style. Today, Launer continues to hold a Royal Warrant from Queen Camilla, reflecting its ongoing relationship with the Royal Household and its standing as a trusted British luxury maker. Alongside its classic collections, Launer also offers bespoke and customisation options, allowing customers to choose colours, leathers and fittings to create a more personal piece. This gives each purchase a sense of occasion and individuality. For customers seeking a beautifully made leather accessory with provenance, craftsmanship and enduring appeal, Launer London represents a thoughtful choice in British luxury.
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 (0)1883 625 562
- sales@launer.com
- launer.com
4,5
Erinomainen
33 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Nicole was prompt and was able to…
Nicole was prompt and was able to accommodate our urgent purchases with short notice. Excellent support as always. Thanks!
28. syyskuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you so much for your kind review. We are delighted to hear that Nicole was able to assist with your urgent purchases at short notice. We truly appreciate your continued trust and support and look forward to helping you again soon.
My first Launer
Had an awesome experience from choosing the perfect bag to purchasing. Sure to come for more
22. syyskuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you so much for your lovely words, it was a pleasure helping you find the perfect bag. We can’t wait to welcome you back.
A quality product.
There was good follow-up communication from Launer and I did not have to wait long for the wallet to be made. I was very happy with the end product which replaces a similar one I've had for forty years.
8. syyskuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you so much for your kind review. We are delighted to hear that you are happy with your new wallet and enjoyed your experience with us. It’s especially lovely to know that your previous wallet was with you for forty years, and we hope your new one will be enjoyed and treasured for many years to come.
Vastaus yritykseltä Launer London Ltd
Thank you for your wonderful review. Going above and beyond for our clients is at the heart of everything we do, and your kind words are truly appreciated. We look forward to welcoming you again.
Launer’s Men’s leather bifold wallet
My wife had purchased me a Launer’s men’s wallet in London. The quality of the leather & craftsmanship made me hesitant to use it at first, but British craftsmanship is typically designed around use, not display, so was my daily wallet for about a decade. I noted it needed some frayed threads repaired. Nicole helped facilitate the wallet’s return (Thank you Nicole!) for refurbishing via emails (am in the USA) and the wallet was returned promptly and looks almost too good to use again. Almost, but Launer’s products are designed for use, so it shall be used again!
It makes me wish I could pop over for some quick shopping since the art of a durable quality product has been replaced by “disposable” these days.
Thank you for being “old-fashioned” Launer London, Ltd! It’s never lost on people who understand quality!
Cheers!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Launer London Ltd
Thank you so much for taking the time to share such a thoughtful review.
It’s wonderful to hear that your Launer wallet has been part of your everyday life for nearly a decade and even more wonderful to know it’s now ready for many more years of use!
We will be sure to pass your kind words on to Nicole. Your appreciation for the craftsmanship and tradition behind what we do truly means a great deal to all of us.
Room for Improvement!
The buying process was not user friendly and I had to call to get my order processed. This still took several calls and emails. For a luxury brand this was disappointing. The bag took longer than stated to arrive but it was worth the wait. It's beautiful. However I did not get the tracking information until the day of delivery. Given the parcel had to be signed for I had to quickly prearrange a day off to be at home for the delivery. I had been assured I would receive tracking information in advance of delivery but this didn't happen. Overall happy with the bag but not the service.
1. syyskuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for taking the time to share your experience. We are delighted to hear that you are happy with your bag and that it was worth the wait.
We are very sorry that the purchasing and delivery experience did not reflect the level of service we aim to provide.
Your feedback is extremely valuable to us, and we are reviewing these points with our team to improve both our ordering process and delivery communications.
Thank you for your patience throughout, and we truly hope you enjoy your beautiful new bag for many years to come.
Vastaus yritykseltä Launer London Ltd
Thank you. We are delighted to hear your feedback and we appreciate your support.
Vastaus yritykseltä Launer London Ltd
Thank you for your kind words. Your feedback and support mean a lot to us, and we are grateful you took the time to share your experience. We look forward to welcoming you back again soon.
Hervorragende Produkte und…
Hervorragende Produkte und herausragende Qualität. Eines der besten Lederwaren, die verfügbar sind. Bin sehr zufrieden mit Launer Produkten.
20. toukokuuta 2026
Vastaus yritykseltä Launer London Ltd
Vielen Dank für Ihre wunderbare Rückmeldung. Wir freuen uns sehr zu hören, dass Sie die Qualität unserer Produkte schätzen und sie zu den besten erhältlichen Lederwaren zählen. Ihre Zufriedenheit bedeutet uns sehr viel, und wir sind dankbar für Ihre Unterstützung von Launer.
Vastaus yritykseltä Launer London Ltd
Thank you so much for your kind words.
We are delighted to hear you are happy with both our customer service and product. We really appreciate your support
Great service
Ordered a replacement crossbody strap for a vintage bag. The craftsmanship is excellent, and it arrived sooner than expected. I also needed a replacement dust bag, which the Launer team kindly provided. Thank you.
11. elokuuta 2026
Vastaus yritykseltä Launer London Ltd
You are more than welcome. We’re delighted that we were able to assist you and that our service made such a positive impression. Thank you.
Beautiful workmanship
Beautiful workmanship - more than met expectations. Delivery within promised timescale.
30. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you so much for your lovely review. We're delighted to hear that you were pleased with the workmanship and that it exceeded your expectations. It's also great to know that your order arrived within the promised timescale. We really appreciate your kind words and your support.
High quality wallet the customisation I…
High quality wallet the customisation I required.
24. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for your kind review. We're delighted to hear you're pleased with the quality of your wallet and that the customisation was exactly what you wanted.
Thank you for choosing Launer London.
Nicole responded to communications in a…
Nicole responded to communications in a timely and professional manner. She helped with the delivery. She was a total pleasure to deal with, and the wallet is exceptional and of the highest quality. Thank you, Launer.
22. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for your wonderful feedback. We are delighted to hear that you were pleased with both the service you received from Nicole and your new wallet.
Nicole will be thrilled to know her assistance and communication made a positive difference to your experience.
Top-drawer service from start to finish!
Top-drawer service from start to finish. They’ve earned their position as warranted purveyors to The Royal Family, while remaining friendly, gracious, and helpful, even with a small purchase like mine. Before the purchase, they answered my questions. I was kept abreast at each step of the order and production process. The cardholder is gorgeous, beautiful leather hand-worked with experience and care. Personalized to be one-of-a-kind for me. Zero issues with shipping to me in the US. Couldn’t be more pleased!
14. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for your wonderful review. We're delighted to hear that you enjoyed both the service and your personalised cardholder. It was our pleasure to assist you throughout the process, and we're so pleased that the finished piece and delivery experience met your expectations. We truly appreciate your kind words.
Phenomenal quality, second to none
Phenomenal quality, impeccable service. Second to none.
8. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for your kind review, We are delighted to hear you had such a positive experience. Your kind words truly mean a lot to us.
Lovely friendly approach
Lovely friendly approach
So polite a helpful
Marketing excellent
Good clear pictures on Web
Not to busy
Plain,a simple
8. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for your positive review. Your kind feedback means a great deal to our team, and we're so pleased to hear you had a positive experience.
Easy wallet order and delivery
Delivery was easy to track, arrived as indicated. Ordering problems were easily addressed as the Sales person called back as requested. all rather seemless.
2. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for your feedback. We're delighted to hear that your delivery arrived as expected and that our sales team was able to quickly assist with your order.
Vastaus yritykseltä Launer London Ltd
You're more than welcome. We are delighted to hear that you're happy with your purchase.
The bag is beautifully made and the…
The bag is beautifully made and the colour is exactly as portrayed on the website. I purchased it for my daughter’s wedding and it will be just perfect.
8. heinäkuuta 2026
Vastaus yritykseltä Launer London Ltd
Thank you for making the time to leave such a lovely review. We are delighted to hear that you are happy with your purchase.
Please pass on our warmest congratulations to your daughter and future son-in-law. From everyone at Launer, we wish them a wonderful wedding day and every happiness for the future.
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