Laters Arvostelua 

212
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fast and easy to book. Affordable price esp in partnership offer with grab paylater! I highly would recommend this.

Saanut 5/5 tähteä

Had trouble with the booking for my infant name. Contacted fly fairly support, and was helped by the team. They manage to rectify and include my infant full name inside the air ticket ! Really want to... Näytä lisää

Saanut 4/5 tähteä

i looked at other FNPL sites and the ticket prices tend to be higher to begin with and increase quickly. flyfairly prices seem lower and more stable over a longer period of time. one area of improveme... Näytä lisää

Saanut 5/5 tähteä

The Fly Fairly app is awesome to use . Easy to book and the best part , if we need to change the flight details are handled well without adding any stress to customer. Staff like Ayla and Raya are so... Näytä lisää


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

212 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(212)

132 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ashley was a gem!

Ashley was a gem, she was precise and patient in answering all of my questions. I was unable to locate my booking and she found it-giving me the exact information. Thanks so much.

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

BillionaireCat, you’ve got taste and nine lives worth of good judgment. Ashley pounced on that missing booking like a pro, no scratching around, just smooth fixes and feline-level focus. You’re purrfection for shouting her out! 💜✈️

Saanut 5/5 tähteä

Fast and easy process

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Abdoulie, short and sweet. Just like the booking. Fast, easy, and exactly how it should be. Appreciate you 💜✈️

Saanut 5/5 tähteä

Was simple and clear to book a flights

Was simple and clear to book a flights. Thank you

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

Noah, Cebu getaway locked in and Angel came through like, well, an angel. Seamless, stress-free, and smooth from start to finish. That’s what we love to hear! 💜✈️

Saanut 5/5 tähteä

Very nice and easy along with great price

Was all very simple easy and couldn't fault the price of the flight for using clearpay was a massive help. I have contacted before flight to ask a question and have had an early morning reply so 5 star company just hope all goes as well in the airport with no let downs which I am not expecting they seem 110 percent amazing thank you

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Annabel, you're basically the MVP of vibes. Clearpay? Crushed it. Early morning reply? Served fresher than your breakfast. Now we’re just hoping the airport treats you like the queen you clearly are. If not, we riot (politely) 💜✈️

Saanut 2/5 tähteä

Fares are significantly higher compared…

Fares are significantly higher compared to many other booking platforms

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Hi A Leba!

We couldn’t find any booking under your name, so this one’s a bit of a mystery. If you didn’t book with us, creating a brand new Trustpilot account just to leave your first review (instead of dropping into our live chat) feels like a missed opportunity 😬

If you’d actually found a cheaper like-for-like fare with the same flexibility and inclusions, we probably would’ve thanked you and offered a cheeky staff discount.

For context, our fares include taxes, card fees, and servicing, so what you see is what you pay. No sneaky extras or payment surcharges at checkout that are so common with other platforms ☺️ We also offer BNPL and crypto with zero added fees, even though they cost us more to provide.

Still happy to help if you want to compare properly ☺️

Fly Fairly Crew 💜✈️

Saanut 5/5 tähteä

Superb Customer service

Superb Customer service. Sasha and Ashley are really knowledgeable and helped solved all my problems smoothly. Highly recommended for all. Thumbs up for this wonderful team

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

Jason, Sasha and Ashley are doing a little happy dance right now. Appreciate the kind words and the thumbs up. We’ve got your back anytime. Thanks for flying fairly! 💜✈️

Saanut 5/5 tähteä

I want to thank Angel for assisting me…

I want to thank Angel for assisting me with gaining access to my booking information. He/She was prompt in responding to all of my emails.

29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

Aliya, Angel’s living up to the name! Quick replies and booking help locked in. Glad we could get you sorted. Thanks for flying fairly! 💜✈️

Saanut 5/5 tähteä

Great

Great, was fast!

26. kesäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Zac, short and sweet. Just like your booking. Fast is what we do. Appreciate the love 💜✈️

Saanut 3/5 tähteä

I needed to travel to Melbourne with my…

I needed to travel to Melbourne with my dog, and dealing with airline websites was a hassle. Fly Fairly turned out to be surprisingly simple to use. I reached out to their support team to clarify the pet travel policies, and Angel responded quickly and was really helpful. The trip went smoothly without any problems. I’d consider booking with them again if the fare is reasonable.

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Peter, flying with your dog and pulling it off smoothly is top-tier travel energy.

Glad Angel could help clear things up and keep it simple. Appreciate you trusting us with the trip. We’ll be here when you and your pup are ready for the next one. 💜✈️🐾

Saanut 5/5 tähteä

An amazing experience

An amazing experience, professional and stress free. In addition Delilah was kind and had excellent customer service skills.

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Eleanor, you just made Delilah’s day. Stress-free and smooth is what we aim for, and we're so glad it landed right. Thanks for flying fairly with us 💜✈️

Saanut 5/5 tähteä

It helped me a lot.

It helped me a lot. I used it multiple times already. thanks

26. tammikuuta 2025
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Vastaus yritykseltä Laters

Jenny, multiple bookings and still going strong? Love to hear it. Simple, helpful, and always here when you need us. Thanks for flying fairly! 💜✈️

Saanut 4/5 tähteä

Easy to book, but there is no cs so difficult to reschedule

New booking web, a good one, but still need to improve on CS and rescheduling.

12. kesäkuuta 2025
Laters-logo

Vastaus yritykseltä Laters

Daniel, appreciate the feedback. If anything ever comes up, just reach out via the chat on Fly Fairly or reply to the CX email linked to your booking. We’re online 12 hours a day, 7 days a week, and usually reply within minutes. Let us know how we can make things even better 💜✈️

Saanut 5/5 tähteä

Our First Great Grandchild Surprise.

Well I planned to go over and surprise my Granddaughter and her first baby. Fly Fairly had great prices and where easy to book my trip over and back. Thanks Fly Fairly for helping me carry out my plans.

6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

Love this, Wayne! We’re honored to be part of such a special moment. Wishing you and your growing family all the joy in the world 💜✈️

Saanut 5/5 tähteä

Easy and very convenient booking…

Easy and very convenient booking experience. Fair prices . Excellent

5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

Easy, convenient, fair, you just described our dream personality. Glad the booking hit right without any stress tax.

Come back anytime. We’ll keep it simple and sweet, just how you like it. 💜✈️😌

Saanut 1/5 tähteä

FlyUnfairly: 16% Non Refundable Service Fee

BE CAREFUL - FlyFairly charges a non-refundable service fee (£180 or 16% in my case) just to book a flight — something I’ve not seen with other travel platforms, do not miss it!

I only realized I paid that fee after canceling the flight within Etihad’s 24-hour free cancellation window. Etihad confirmed I was eligible for a full refund, but FlyFairly refused to return their service fee, stating they were doing me a “favor.”

They also mishandled my booking, listing my wife and children as adults and omitting my infant entirely. When I contacted them, they blamed the airline’s system and claimed the airline had approved the correction, but no change appeared online, and I didn’t feel comfortable taking that risk without seeing confirmation. I canceled within 20 minutes.

Their customer support was unprofessional — using emojis, dismissive tone, and avoiding responsibility. At one point, they claimed refunds are considered on a case-by-case basis, but this message was later edited and removed, which raises concerns about transparency.

Regardless of how they justify it, the fact remains: they charge you a high service fee to book a flight online, and it’s non-refundable.

Most platforms do not do this, and I strongly suggest booking elsewhere especially if you end up having to cancel and communicating with them

5. kesäkuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Steve’s review is polite, which was not quite the abusive language we experienced in chat 😅 (we keep full logs, Steve).

The real story? He asked to cancel, got refunded. The end ☺️💜

- Etihad confirmed all three passengers were booked correctly. The infant not showing was a known display glitch on their side (we can’t control airline system errors unfortunately!)

- He asked us to cancel, and we secured a full refund, even though the fare was non-refundable

We’ve all met a 'Steve'; 100% refund for his non-refundable flight (even though the airline said no) and he still reviews us like we stole Christmas 😅🤷‍♂

We still love you, Steve.

Fly Fairly Crew ✈️💜

Saanut 5/5 tähteä

Angel

Angel, the agent who helped me, she was very kind to help me with my inquiry. She responded very promptly and even did extra mile just to help me.

30. toukokuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Jean, thank you so much for the lovely words. You’ve got Angel smiling so hard she might float off her chair.

We’re really glad she could help and make things feel a little easier. You’re always welcome here any time you need a hand or a flight. 💜✈️😊

Saanut 4/5 tähteä

First time booking here

First time booking here and I had questions about my booking code and TSA pre-check. Angel seems to help everyone here and helped me as well. Answered all my questions easily, fast and reliably. I took that info and was immediately able to navigate thru the airlines booking process to confirm seat selection and status. Thank you! This makes me more confident in my upcoming trip!! Many thanks!!

29. toukokuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Stacie! First-time flyer vibes but handled it like a frequent flier with main character energy.

Angel’s basically customer service on caffeine so no surprise she had your back. Glad you got the seat sorted and the TSA pre-check flex locked in. Confidence looks good on you.

We’ll be here cheering you on from departure to arrival. 💜✈️🫶

Saanut 5/5 tähteä

Easy and flexible

Easy and flexible

18. toukokuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Laters

Easy and flexible is the dream combo. Appreciate the no-fuss energy. You kept it simple, and we’ll keep it smooth for the next one. 💪✈️💜

Saanut 5/5 tähteä

It's just easy and user-friendly

It's just easy and user-friendly. It's just the moment of truth. I urge anyone to try them. Excellent

16. toukokuuta 2025
Oma-aloitteinen arvostelu
Laters-logo

Vastaus yritykseltä Laters

Emison, this might be one of the kindest reviews we’ve ever received. "Moment of truth" hit us right in the feelings - thank you for trusting us and for urging others to give us a go. That means everything.

We’ll be right here when you’re ready for your next trip. 😊💜✈️

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