Ordered the first bundle love it and shipped quickly and arrived quickly. Just thinking I need more hair. Waiting on the second order which is taking long and now unfortunately will not arrive before... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This was my 3rd purchase, I had an issue with a coupon earned on my 1st purchase. Trying to apply the code on this 3rd purchase it would not be received. So I emailed the customer service department... Näytä lisää
Yritys on vastannut
Delivery time can be better. Took an entire week. Consider adding more inventory to your amazon shop so customers can hve wuicker access through prine. The hair i wanted was not available on your amaz... Näytä lisää
Yritys on vastannut
I was a little nervous at first because I have never bought a product off a Facebook ad. But this was a great experience, the hair arrived on time and it is truly the best hair I have ever purchased.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lashey Hair is a premium human hair extension brand designed for women who want their hair to feel like their own — only more confident, more versatile, and more expressive. Born from the belief that every curl, coil, wave, and texture deserves to be celebrated, Lashey creates high-quality extensions that blend seamlessly with natural hair textures, especially for Women who have long been underserved by the beauty industry.
Yhteystiedot
Yhdysvallat
- support@lasheyhair.com
- lasheyhair.com
4,4
Erinomainen
164 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My first order was excellent, 2nd not so much
My first order was excellent. Fast shipping and full clip in extensions. The second order left much to be desired. The shipping was extremely slow, almost a month long so I had to go to the salon to get my hair done. By the time I got the order, I was disappointed because the bundles were very skimpy and not as full as my two previous orders. Customer service was excellent as they were responsive and did send a coupon for a future order.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear customer,
Thank you for your honest feedback and for being a returning customer. We truly appreciate your loyalty and are delighted to hear that your first order was excellent – from the fast shipping to the quality of the clip‑in extensions.
However, we are sincerely sorry that your second order did not meet the same standards. The shipping delay you experienced is not typical, and we completely understand your frustration. Having to visit the salon without your extensions is far from the experience we want for any of our customers. Please rest assured that we are actively working to improve our shipping times and reliability.
We are also concerned to hear that the bundles you received felt less full compared to your previous orders. Consistency in quality is something we take very seriously, and we will be reviewing this matter with our warehouse and quality control team to ensure it does not happen again.
While we are glad our customer service team was responsive and provided a coupon for a future order, we understand that a coupon alone may not fully make up for the disappointment you experienced. We would like to make things right.
Please contact us directly with your order details, and we will personally assist you with a more appropriate resolution – whether that be an exchange, a partial refund, or a replacement. Your satisfaction is important to us, and we want to ensure you feel valued as a loyal customer.
Thank you again for giving us the opportunity to improve. We hope to serve you better in the future.
Vastaus yritykseltä Lasheyhair
Dear Jody,
Thank you so much for your kind feedback!
We're thrilled to hear that you're loving the hair – and that it styles well and is easy to manage. That's exactly what we aim for with every product.
Your support truly means a lot to us. Thank you for choosing Lashey Hair – we look forward to serving you again soon!
Vastaus yritykseltä Lasheyhair
Dear Karen,
Thank you so much for your kind feedback!
We're delighted to hear that you're happy with both the quality of our hair and the reliability of our shipping. That's exactly what we strive for with every order.
Your support means a lot to us. Thank you for choosing Lashey Hair – we look forward to serving you again soon!
I love these clip-ins
I love these clip-ins. I’ve been wearing them for a few months now. They wash well and there little to no shedding. I brought a 2nd set which includes a set of 1 clip-ins, perfect for my small sections!
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Jody,
Thank you so much for your continued trust and support – it truly means the world to us!
We're absolutely thrilled to hear that you're still loving your clip-ins after several months of wear. Knowing that they wash well and have little to no shedding is wonderful feedback, and we're so glad they've held up beautifully.
It's also great to hear that you've purchased a second set, including the 1-clip pieces for your smaller sections – that's exactly why we offer them!
Thank you again for being such a loyal customer. We look forward to serving you for many more months to come!
Vastaus yritykseltä Lasheyhair
Dear Brittani,
Thank you so much for your amazing feedback!
We're absolutely thrilled to hear that you love both our service and our products – that's exactly what we strive for with every customer.
Your support truly means the world to us. Thank you for choosing Lashey Hair – we can't wait to serve you again!
It's not $99, it's $139. False advertising and poor construction.
The quality of the hair was decent, but they sent faulty products. The clips weren't sown on the wefts properly and they've seen the review I left and decided to reach out. They are more concerned with having bad reviews than fixing the issue at hand. Dont buy this nonsense it's not worth it. They also lied that it's $99 for bundles.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Tamoy,
Thank you for your feedback, and I'm truly sorry to hear that you were unhappy with the quality of the products you received – especially regarding the clips not being properly secured. That is not the standard we expect, and we appreciate you bringing this to our attention.
We also understand your frustration with the pricing mention. Please allow us to clarify: our advertised $99 price refers to select styles and lengths, and prices do vary depending on the specific product. We apologize if this was not made clear on our website.
That said, we want to be transparent about the steps we have already taken to resolve your issue:
1.A full refund has already been issued to you.
2.A return label was also sent so you could return the faulty items to us at no cost to you.
We are not simply trying to remove a bad review – we genuinely want to resolve the issue. However, in order for us to complete the return process, we do need you to ship the items back using the return label we provided. Once we receive the return, we will consider the matter fully closed.
We understand your frustration and again apologize for the poor experience. If you have any trouble locating the return label or need further assistance, please contact us directly , and we will be happy to help.
Thank you for giving us the opportunity to make things right.
I love the hair
I love the hair, the texture the color. I can’t wait to get it installed.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Audrey,
Thank you so much for your wonderful feedback!
We're absolutely thrilled to hear that you love the hair – from the texture to the color. It means the world to us that you're excited to get it installed.
We can't wait to see how it turns out, and we hope you'll love wearing it as much as we loved preparing it for you. If you ever have photos to share, we'd be honored to see them!
Thank you again for choosing Lashey Hair. We look forward to serving you again in the future!
Exceeded my expectations
Exceeded my expectations. My natural hair is to middle of my back. It was to costly to get someone to braid it so I said I would give it a go doing the braid in nethod. I got the 18" and used 2 pieces in each med/large miracle knot braid. I ordered 2 bundles & had hair left over. Oh did I mention I dyed it a black cherry color to match my hair. Quick early delivery
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Trice,
Wow – thank you so much for sharing your amazing experience with us!
We're absolutely thrilled to hear that our 18" hair exceeded your expectations, especially for such a creative and personal installation. The fact that you mastered the braid-in method yourself and even dyed it to a beautiful black cherry color is truly impressive. You should be so proud of your work!
It's wonderful to know that 2 bundles gave you plenty of hair with some left over – and that the quick early delivery added to your positive experience.
We'd be honored if you ever feel like sharing photos – we'd love to see how it turned out!
Thank you again for trusting Lashey Hair, and we can't wait to serve you again in the future.
1b Yaky 18 inch
Hair is excellent quality matches well with my own hair which is thin due to low thyroid. My order came fast and customer service was wonderful
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Shanese,
Thank you so much for sharing your experience – it truly touched us.
We're so glad to hear that the hair matched well with your natural hair, especially given the challenges you face with thinning hair due to low thyroid. It means a lot to know that our product helped you feel confident and beautiful.
It's also wonderful to hear that your order arrived quickly and that our customer service team was able to provide you with the support you deserve. Your kind words motivate us to keep doing our best for every customer.
Thank you again for choosing Lashey Hair. We look forward to serving you again in the future!
I recently tried Lashey’s 14-inch Remi…
I recently tried Lashey’s 14-inch Remi human hair, and I came away with a solid, mostly positive impression.
Quality and feel**: The hair is smooth and has a natural-looking sheen. It holds up well to styling and doesn’t feel overly processed. It’s comfortable to wear for extended periods.
The weft construction looks sturdy, and the strands respond nicely to heat tools without excessive frizz. Some bundles had slightly more tangling than expected after a full day of wear, but detangling was straightforward with a good wide-tooth comb.Texture and versatility,The texture blends well with a range of natural hair types, and you can achieve a variety of looks—from straight to soft waves. It’s easy to customize with minimal shedding when washed and conditioned properly. Maintenance and longevity’s,With proper care (gentle washing, sulfate-free products, and air drying), the hair maintained its softness and bounce. The color remained true to tone after a few weeks of wear. Price and value**: Given the quality of Remi hair, the price is reasonable. It’s not the absolute premium option, but you’re getting a reliable product that performs well for everyday wear and occasional styling sessions.Cons to note**: A minor downside is that the initial order sometimes includes slight inconsistencies in curl pattern across bundles. Additionally, a few strands may shed a bit more during the first few washes, which is typical for human hair but worth noting.
Overall, a solid four stars. If you’re after a natural, easy-to-style 14-inch Remi weave from Lashey that holds up with regular care, this is a dependable choice that won’t disappoint. Will order longer length next time.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear customer ,
Thank you so much for taking the time to leave such a detailed and thoughtful review – we truly appreciate it!
We're delighted to hear that you were pleased with the smoothness, natural shine, and overall quality of our 14-inch Remi human hair. It's great to know that the hair held up well to styling and remained comfortable during extended wear. We also appreciate your honest feedback regarding the slight tangling and minor inconsistencies in curl pattern across bundles – this is something we will review with our quality control team to ensure a more uniform experience in the future.
We're glad the texture blended well with your natural hair and allowed you to create a variety of looks. It's also wonderful to hear that with proper care, the hair maintained its softness, bounce, and true-to-tone color even after weeks of wear.
Your comments about shedding during the first few washes are noted – as you mentioned, this is not uncommon for human hair, but we will continue to work with our suppliers to minimize it wherever possible.
We truly appreciate your balanced perspective on price and value. It's our goal to offer reliable, high-quality hair at a reasonable price, and we're glad you found the product to be a dependable choice for everyday wear and styling.
Thank you again for your honest feedback and for choosing Lashey Hair. We look forward to serving you again – and we hope the longer length works out beautifully for you next time!
I will never order from this website…
I will never order from this website again. I ordered the hair on March 4 and it was not shipped until April 8th and delivered in April 13th. I ordered 2 packs of 18 inch clip ins and was given 16 inch without any compensation for the length reduction! I spoke with “support” several times. I was told I would be given a 20% off coupon and was only given 10%. This company is a joke. The only positive feedback I have is the color quality of the clip ins was nicely done on the highlight set. That is it. The clip ins are extremely thin. Save your money and order from a better hair service provider.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear [Customer Name],
Thank you for your honest feedback, and I am truly sorry to hear about your disappointing experience. Please accept our sincerest apologies for the shipping delay, the incorrect length sent, and the confusion regarding your discount code. This is not the level of service we strive to provide, and I completely understand your frustration.
I have personally looked into your order and confirmed the following issues you raised:
1.Shipping delay – Your order shipped later than expected, and we apologize for the lack of timely communication regarding the delay.
2.Incorrect length (16" instead of 18") – This was our mistake, and we should have notified you and offered compensation immediately.
3.Discount code issue – You were promised 20% off but received only 10%. That was an error on our part, and we sincerely regret the confusion it caused.
We also hear your concern about the thinness of the clip-ins. While our 16" bundles typically match the described weight and volume, we understand that your expectations were not met, especially after receiving a shorter length than ordered.
What we will do to make this right:
1.We will refund the difference in value between the 16" and 18" lengths based on the current price on our website.
2.We will also issue the additional 10% discount (making the total 20% as originally promised) in the form of a coupon that you may use or pass along.
3.If you are open to it, we would also like to offer you a replacement set in the correct 18" length at no additional cost, including expedited shipping.
Please contact me directly with your order details so I can personally ensure these actions are taken immediately. We value your feedback and truly want to make things right – not just with words, but with action.
Thank you again for giving us the opportunity to improve. We hope you will reconsider and allow us to restore your trust in Lashey Hair.
Great Lashey Hair Purchase
I received the hair I ordered in the expected time. The quality of the hair is great and I can't wait to use it for my next style. I love the invisible clip ons because they blend so well with my hair.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Monica,
Thank you so much for your wonderful feedback!
We're delighted to hear that your order arrived on time and that you're loving the quality of our hair. It's especially great to know that the invisible clip-ons are blending beautifully with your natural hair – that's exactly what they're designed for!
We can't wait to see how your next style turns out. Thank you again for choosing Lashey Hair – we look forward to serving you again soon!
Clip-ins
bought clip-ins they were packaged well, the hair is soft with no offensive smells. They appear to have little to no shedding and the tracks look well crafted. I can't wait to install them.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Loreithia,
Thank you so much for your thoughtful feedback!
We're thrilled to hear that your clip-ins arrived well-packaged, soft, and with no unpleasant smells – that's exactly the quality we strive for. It's also great to know that shedding is minimal and the tracks are well crafted.
We can't wait for you to install them and see the final look! If you ever feel like sharing photos, we'd love to see how they turn out.
Thank you again for choosing Lashey Hair – we look forward to serving you again in the future!
Shipping issues/ very little amount of hair
Good price. Hair is very soft . Installing right now and it looks great
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear customer,
Thank you so much for your kind feedback!
We're delighted to hear that you're happy with the price and the softness of the hair – and that it's looking great as you install it right now. That's exactly the experience we want for every customer.
We noticed you left a 4-star review – if there's anything we could do to earn that fifth star from you, please don't hesitate to let us know. Your feedback truly helps us grow and improve.
Thank you again for choosing Lashey Hair. We hope to serve you again soon!
Good Quality Clip-ins
Hair was good quality, also beautiful and soft.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Anika,
Thank you so much for your kind words!
We're delighted to hear that you found the hair to be of good quality, beautiful, and soft – that's exactly what we aim for with every order.
Your support means a lot to us. Thank you again for choosing Lashey Hair, and we hope to serve you again soon!
Will do another follow-up
My hair came in the mail yesterday. Though I haven’t used it yet the hair is very soft and has no chemical smell. I did have a problem with my order however they are working to resolve it which is why I still gave them five stars
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Tessa,
Thank you so much for your honest feedback and for your understanding – it truly means a lot to us.
We're glad to hear that you're pleased with the softness and quality of the hair, and that there was no chemical smell. That's always our goal.
Most importantly, we truly appreciate your patience and willingness to work with us while we resolve the issue with your order. Your trust and understanding, even during an imperfect situation, is something we deeply value. We're committed to making things right for you.
Thank you again for giving us five stars – we hope to fully earn that trust and serve you even better in the future.
This hair is great
This hair is great. Very easy to install. Fast shipping as well
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Kimmie,
Thank you so much for your kind feedback!
We're thrilled to hear that you found the hair great and easy to install, and that the shipping was fast – that's exactly the experience we strive to provide for every customer.
We truly appreciate your support and look forward to serving you again soon!
Got the hair so fast
Got the hair so fast! It was great. So soft, light and blended perfectly with my natural hair.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Samantha,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you received your order so quickly and that the hair was great – soft, light, and perfectly blended with your natural hair. That's exactly the experience we want for every customer.
Thank you again for choosing Lashey Hair. We look forward to serving you again soon!
Speedy Deliverry and quality hair
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Falicia,
Thank you so much for your kind feedback!
We're delighted to hear that you were happy with both the speedy delivery and the quality of our hair. That's exactly what we aim for with every order.
Your support means a lot to us. Thank you for choosing Lashey Hair – we look forward to serving you again soon!
Shipping was very fast
Shipping was very fast, good quality hair. I will be purchasing again.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lasheyhair
Dear Latoya,
Thank you so much for your kind feedback!
We're delighted to hear that you were pleased with both the fast shipping and the quality of our hair. Knowing that you plan to purchase again means the world to us.
We truly appreciate your support and look forward to serving you again soon!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.