Lasheyhair Arvostelua 

Vastaus yritykseltä Lasheyhair

13.8.2026

Dear Customer,
Thank you so much for this wonderful review – it truly means a lot to our entire team! ❤️
We're absolutely delighted to hear that you appreciated the professionalism in our communication, the shipping updates, and our quick shipments. These are the things we work hard to get right behind the scenes, and knowing that you noticed and valued them makes all our efforts worthwhile.
We believe that great service starts with clear, honest communication – and we're so glad that came through for you.
Thank you for choosing us. We can't wait to welcome you back for your next order!

Vastaus yritykseltä Lasheyhair

11.8.2026

Dear Customer,
Wow – thank you so much for this absolutely wonderful review! ❤️
We're so happy to hear that you're loving the beautiful hair and beautiful color – and even more excited that you're finding it soft and manageable! That's exactly what we aim for with every bundle.
But what really made our day is knowing that you've had it installed for a whole week and you still absolutely love it. That's the ultimate test – and we're thrilled that the quality held up beyond the first few days! 🙌
And knowing that you'll be purchasing from Lashey Hair again means the world to us. We can't wait to welcome you back for your next look!

Vastaus yritykseltä Lasheyhair

11.8.2026

Dear Customer,
Thank you for your lovely 5-star review! 🌟
We're so glad to hear that you enjoyed a smooth experience from start to finish – fast shipping, easy checkout, and most importantly, lovely quality hair. That's exactly what we aim for with every order!
We truly appreciate your support and can't wait to welcome you back.

Vastaus yritykseltä Lasheyhair

11.8.2026

Dear Customer,
We are so sorry – and we completely understand why you're disappointed.
You gave us a chance as a first-time buyer, and we failed you. Long delivery and mediocre quality is not what we promise, and not what you deserved.
We've already started reviewing our shipping process and quality checks to make sure this doesn't happen again. Your feedback is exactly what we needed to hear – and we're taking it seriously.
We know we can do better, and we'd be truly grateful if you'd consider giving us another chance in the future to show you what we're really about.
If you need any assistance with your current order, please reach out to us – we're here to help.

Vastaus yritykseltä Lasheyhair

9.8.2026

Dear Customer,
We messed up – and we are so sorry.
You're right: if the texture you received looks nothing like what you saw in the reviews, then we failed to deliver what we promised. We completely understand how disappointing that must be, especially when you needed it to blend with your natural hair.
This is not the experience we want for any customer, and we want to fix it for you.
Please email us with your order number, and we'll arrange a full refund or exchange – whichever works best for you. We'll also cover return shipping.
We're already updating our product descriptions to make sure this doesn't happen again.
We hope you'll give us a chance to make things right.

Vastaus yritykseltä Lasheyhair

5.8.2026

Dear Customer,
Fast shipping ✅ Great quality ✅ No shedding ✅ – you just listed our top three priorities! 🙌
Thank you so much for your 5-star review! We're absolutely thrilled that the quality delivered for you and that shedding wasn't an issue – that's something we work hard to ensure with every bundle.
We can't wait to welcome you back for your next order!

Vastaus yritykseltä Lasheyhair

4.8.2026

Dear Customer,
Thank you for your short, sweet, and powerful review! 🌟
We're so glad you love the hair – and knowing that you'll order again is the best compliment we could ever receive. We can't wait to welcome you back!

Vastaus yritykseltä Lasheyhair

4.8.2026

Dear Customer,
Thank you! We're so glad the quality hit the mark for you. That means everything to us. 🌟
Hope to see you back soon!

Vastaus yritykseltä Lasheyhair

3.8.2026

Dear Customer,
Thank you for your honest and understanding 4-star review – we truly appreciate it. ⭐
We sincerely apologise that delivery took a bit longer on this order. We know how important it is to receive your hair promptly, and we completely understand your frustration with the delay.
We're actively reviewing our shipping partners and processes to ensure faster and more consistent delivery times going forward. Your feedback helps us identify where we need to improve, and we take it seriously.
That said, we're so grateful that despite the wait, you were satisfied with the service overall. Your patience and understanding mean the world to us, and we're glad we still earned your trust.
We hope to welcome you back for your next order – and we'll do everything we can to make sure it arrives even faster next time! 😊

Vastaus yritykseltä Lasheyhair

3.8.2026

Dear Customer,
Thank you for your honest and lovely 5-star review – and for making us smile with your great attitude! 😊
We're so happy you found the clip-ins beautiful – that means a lot to us! And you're absolutely right about that factory sheen – it's a harmless residue from the packaging and manufacturing process that washes out completely with a gentle shampoo. We really appreciate you pointing that out with such good humour!
We're so excited that you can't wait to install them – and honestly, neither can we! Once they're washed and styled, they're going to look absolutely stunning. If you need any tips on washing or installing, just let us know – we're always here to help.
We'd love to hear how they turn out, and we hope to welcome you back for your next order soon!

Vastaus yritykseltä Lasheyhair

3.8.2026

Dear Customer,
Thank you so much for your kind words! 🌟
We're delighted to know that both the quality of the hair and our shipping speed met your expectations. These are the two things we prioritize most — and hearing that we delivered on both for you means the world to us.
We truly appreciate your support and can't wait to serve you again!

Vastaus yritykseltä Lasheyhair

3.8.2026

Dear customer,
Wow — thank you for such a thorough and beautiful review! 🌟 Reading this truly made our day.
We're absolutely delighted that you found the hair beautiful, shiny, full, and natural — that's everything we aim for with every bundle! And we're so glad it came out really cute for your summer look — that's exactly what we love to hear! 💁‍♀️
We especially appreciate you sharing your purchase quantity tip — you mentioned that 3 bundles were perfect for the back (your off-face summer style), but if you were to style the front as well, you'd need 5-6 packs. This is incredibly helpful advice for other customers planning their looks, so thank you for that! 🙌
And how great that it arrived in just 4 days — we know delivery speed matters, and we're so happy it got to you quickly!
Knowing that you'll purchase again is the best compliment we could ever receive. We can't wait to welcome you back for your next style — maybe for that full front-to-back look next time! 😉
If you ever share a photo of your finished style, we'd absolutely love to see it!

Vastaus yritykseltä Lasheyhair

29.7.2026

Dear customer,
Wow — where do we even begin? Thank you SO much for this incredible review! ❤️
We're absolutely thrilled that you've come back to us not once, but three times — Deep Wave, Water Wave, and Body Wave! Knowing that you loved the quality enough to keep coming back for different textures means more to us than we can say. 🙌
We're also so happy to hear that you've been receiving so many compliments on the hair — that's truly the best feeling, and we're honored to have played a part in that!
And we really appreciate you mentioning that 3 packs were more than enough — we know volume matters, and we always want our customers to feel they got plenty of hair to work with.
Thank you also for highlighting the quick delivery and for your recommendation — being recommended by customers like you is what keeps us going.
If you ever share photos of your gorgeous styles, we'd absolutely love to see them! We can't wait to welcome you back for your fourth purchase... and fifth... and sixth! 😉

Vastaus yritykseltä Lasheyhair

29.7.2026

Dear customer,
Wow — thank you for this fantastic review! We're absolutely thrilled to hear that we're your favorite clip-ins — that means the world to us! ❤️
It's so good to know that our customer service hit the mark for you, and that the quality continues to impress. The fact that they curl and style with ease and don't slip or unclip is exactly what we design for — secure, versatile, and effortlessly beautiful.
We're so grateful for your loyalty and can't wait to welcome you back for your next order. If you ever share a photo of your styled look, we'd absolutely love to see it! 💁‍♀️

Vastaus yritykseltä Lasheyhair

28.7.2026

Dear customer,
☕️☕️💨 — we love the vibes! Thank you so much for taking the time to share such a thoughtful and detailed review — it honestly made our day!
We're absolutely thrilled that you love the texture right out of the package. Knowing that it's soft and matches the silk press texture perfectly is exactly what we aim for with every bundle. And hearing that these clip-ins blend so beautifully with your 4C hair? That means the world to us — we know how important a seamless blend is, especially for natural hair textures like yours.
It's also great to hear that the color looks natural and that you felt no tugging when running your hands through it — smooth, gentle, and effortless is exactly how it should feel!
We're so excited that you're planning to dye and install them — we'd absolutely love to see the final look! If you need any tips on dyeing or care, please don't hesitate to reach out — we're always here to help.
And thank you for your promise to update your review if anything changes — that's incredibly honest and thoughtful of you. But we have a feeling that if we don't hear from you again, it'll be because you're too busy loving your new hair! ✨
We can't wait to welcome you back for your next order!

Vastaus yritykseltä Lasheyhair

25.7.2026

Dear customer,
Thank you for your honest and balanced 4-star review – we genuinely appreciate it! 😊
You're absolutely right to point out the odour issue. We want to be completely transparent with you: because our hair is lightly processed and shipped directly from our manufacturer, it can sometimes carry a mild, sterile scent from the packaging and travel. This is completely normal and will wash out with a gentle shampoo – but we completely understand that it's an extra step you shouldn't have to deal with. We're actively working with our supplier to improve the packaging process to reduce this.
That being said, we're so glad to hear that after washing, the hair held its curl beautifully and felt soft – that's exactly what we aim for! 🙌 And your comment that it's decent quality for the price really means a lot to us. We work hard to balance affordability with premium quality, so knowing we delivered on that for you is fantastic to hear.
For future reference, we always recommend a gentle wash with sulfate-free shampoo and conditioner before first use – it helps to remove any travel residue and enhances the hair's natural softness and shine.
Thank you again for your honest feedback – it helps us grow, and we hope to earn that fifth star from you next time!

Vastaus yritykseltä Lasheyhair

24.7.2026

Dear customer,
WOW – thank you for all those exclamation marks! 🤩 We absolutely love your enthusiasm!
We're thrilled to hear that you were impressed with the fast delivery – getting your hair to you quickly is always our priority. And even though you haven't had a chance to use them yet, we're so glad that the quality has already made a strong impression on you. That's a fantastic sign!
We completely understand – sometimes you just want to admire it before styling! 😉 When you do get around to installing them, we'd love to hear how it goes. And if you ever need any tips on washing, styling, or maintenance, we're just a message away – always happy to help.
We hope you absolutely love them once you try them, and we can't wait to welcome you back for your next order!

Vastaus yritykseltä Lasheyhair

23.7.2026

Dear customer,
Thank you for your honest and lovely 4-star review – and we appreciate your sense of humour about the situation! 😊
You are absolutely right – our standard bundle contains [X] pieces, and we completely understand your frustration when you realised that wasn't enough. What happened was that one of our bundles had a packing error, and we sincerely apologise for the inconvenience.
However, we're so glad our team was able to catch the issue and send you two bundles to make sure you had enough pieces to create your desired look. We'd rather go the extra mile (and extra pieces!) than leave you short-changed. Your satisfaction truly matters to us.
We also really appreciate you acknowledging that the hair itself is nice – that means a lot to us, especially when we know the packing issue caused you extra hassle. We've already reviewed our packing process to make sure bundle contents are clearly labelled and accurately counted.
We hope you love wearing your new clip-ins, and we look forward to welcoming you back for your next order – we'll make sure your next experience is a seamless 5-star one!

Vastaus yritykseltä Lasheyhair

22.7.2026

Dear Pria,
Thank you for your honest and direct feedback – and you are absolutely right.
We sincerely apologize. You made a purchase in good faith, and we failed you by allowing a sale for a product we did not have physically in stock. There is no excuse for that, and we completely understand your frustration. We should have clearly marked the item as "out of stock" from the start, not processed your order and then scrambled to find a substitute. That is unacceptable, and we take full responsibility.
We hear you loud and clear: stock transparency before purchase is not optional – it's required. We have already implemented a system-wide review of our inventory management to ensure that real-time stock levels are displayed accurately and that this situation never repeats itself.
We also want to acknowledge what you said about the hair quality itself being good – thank you for that honesty. It means a lot to us that you recognised the quality, even while being let down by our operations.
We want to make this right for you personally. Our customer care team will be reaching out to you directly via email within the next 24 hours with a tangible gesture of apology – because we genuinely want to earn back your trust and show you that this is not who we are.
We truly hope you will give us the opportunity to serve you again, the right way. Please look out for our email – and if you have any immediate concerns, you can always reach us directly at support@lasheyhair.com
Again, we are deeply sorry. We can and will do better.

Vastaus yritykseltä Lasheyhair

17.7.2026

Dear customer，
Thank you so much for your honest and thoughtful 4-star review – and more importantly, thank you for being such a loyal customer! It means the world to us that you consider Lashey your go-to vendor for extensions. ❤️
We hear you loud and clear on the delivery time – a whole week is longer than we want any of our customers to wait, and we truly appreciate your patience. Your feedback about adding more inventory to our Amazon store is absolutely spot on. We completely agree that having Waterwave Bulk available on Amazon with Prime shipping would make the experience so much faster and more convenient for customers like you. This is something we are actively working on – we've already escalated your request to our Amazon team and are prioritizing getting that specific product listed as soon as possible.
We're also so glad to hear that the overall hair quality, as always, met your expectations. Your trust in our brand is something we never take for granted, and we're committed to improving the delivery experience to match the quality of our hair.
We'd love to update you once the Waterwave Bulk is live on Amazon. In the meantime, if you ever need faster shipping on our website, please don't hesitate to reach out – we can sometimes offer expedited options upon request.
Thank you again for being such a valued part of the Lashey family – we'll work hard to earn that fifth star from you next time! ⭐