We've been customers of Lark Music for a few years now and very pleased with how easy it is to take cover, renew, make claims etc. Smooth and uncomplicated process and really takes the hassle out of i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Näytä lisää
Yritys on vastannut
Mine was a quick and stress free claim. Thank you so much. I read this review and had exactly the same experience! "Aaron who dealt with my claim was brilliant. He made it completely stress free, and... Näytä lisää
Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Lark Music
Yrityksen kirjoittama
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Yrityksen kirjoittama
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Yhteystiedot
One Creechurch Place, EC3A 5AF, London, Yhdistynyt kuningaskunta
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Erinomainen
478 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lauren Lark Music were great in dealing with…
Lauren from Lark Music was fantastic in dealing with an accident with my daughter’s cello. Highly recommended!!
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Lauren was able to help following the accident involving your daughter's cello. We understand how upsetting instrument damage can be, and we're pleased we could support you through the process.
What can I say about Lark music…
What can I say about Lark music insurance, total professionalism. Have a claim, NO problem, phoned on a Monday resolved on Tuesday. Not many companies (if any) that could deal with a claim that quick. The person that dealt with me Lisa lathwell a pleasure to speak to, nothing was too much trouble. Assured me that my claim would be dealt with swiftly and it was. I would and will recommend Lark insurance to all my musician friends to go with them.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you so much for the review and glad we exceeded your expectations. Lisa is a rockstar!
The waiting time was not too long
The waiting time was not too long. The person I spoke to was very polite and efficient. The transaction didn't take very long.
14. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We’re delighted to hear you found our team polite and efficient, and that we were able to assist you quickly. Thank you for choosing Lark Music Insurance.
Frustrating
Tried to create an online account to pay my annual fee. Didn’t work. Tried phoning all morning - didn’t work (I was later told it was staff training on a Monday morning?). So I went into local branch of Howdens who were very kind and friendly but couldn’t get through either! But they did send you an e mail. I later managed to do it all on line. Paid in full. Someone from your office phoned me after that!
Today I’ve received renewal documents saying my policy is due for renewal!
14. syyskuuta 2026
Vastaus yritykseltä Lark Music
That is frustrating. I'm sorry it wasn't easy for you to renew when you wanted to but appreciate your persistence. Your documents were printed same day as your renewal email so just a delay in getting to you. Now you have an online account that won't happen next year. Thank you for choosing us again.
Excellent service,,!!
13. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your kind review.
Vastaus yritykseltä Lark Music
Thank you for your kind feedback.
Happy to be with lark music
Happy to renew with lark music, renewal was made nice and easy and at a good price.
14. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for choosing us!
Vastaus yritykseltä Lark Music
Thank you for your review.
Good price. User-friendly website.
It was extremely easy to renew my guitar insurance. The Lark Music website is very clear and user-friendly.
14. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your kind review. We're delighted to hear that renewing your guitar insurance was straightforward and that you found our website clear and user-friendly. Thank you for choosing us!
Great Service
Lauren who dealt with my claim was sympathetic to my situation and communicated promptly with me and the repair shop involved. Lark settled my claim with minimal fuss, very pleased.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
Thank you for your kind review. We're delighted to hear that Lauren was able to support you throughout your claim and keep everything running smoothly. It's great to know the process was straightforward and that we could deliver the service expected.
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased to hear you found arranging your cover quick and straightforward, and that you felt it was competitively priced.
Lauren at Lark was great
Having had a 23kg suitcase worth of gear stolen in the hands of Ryanair I was absolutely delighted by Lauren's help at Lark Music to get a prompt payout in time for me to re-purchase equipment i needed for work.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Lark Music
This is exactly why Lark Music exists! We're sorry to hear your equipment was stolen, but we're delighted that Lauren was able to support you through the claims process and get you set back up. We'll be sure to pass your kind feedback onto Lauren who will be pleased to hear this.
Vastaus yritykseltä Lark Music
Thank you for your kind review.
Very easy to get insured and a fair…
Very easy to get insured and a fair price. Recommended.
5. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your kind review.
Vastaus yritykseltä Lark Music
Thank you for your review.
Simple reliable renewal system
13. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your review. We're pleased to hear the renewal process was simple and reliable. We appreciate you taking the time to share your feedback.
Vastaus yritykseltä Lark Music
Thank you for your review, we're really pleased to hear this. We appreciate you taking the time to share your feedback.
Customer focussed.
Timely reminder. Clear information and very customer focussed staff on the phones.
3. syyskuuta 2026
Vastaus yritykseltä Lark Music
Thank you for your kind review. We're delighted to hear that our team provided clear information and a customer-focused service. We really appreciate your feedback and look forward to supporting you again in the future.
Vastaus yritykseltä Lark Music
Thank you for your kind review.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.