I spent $120 on a samsung vacuum battery. Whilst my original battery is still going after 5 years this one failed just after 12 months. And i mean failed like it wont even turn on. Very expensive for... Näytä lisää
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Fast delivery, battery fit exactly and my wife's 11th gen Intel Acer laptop has excellent runtime again.
Yritys on vastannut
Battery works well. No compatibility issues and 1 year warranty is reassuring. Good communication and quick delivery. Would be helpful to know that the battery ships with tools which is handy. Install... Näytä lisää
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The battery was a perfect fit. The delivery was good. It was a nice touch having tools supplied with battery. Be aware to take any warning about skills required to replace batteries before purchasing.... Näytä lisää
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Yhteystiedot
Block G2 391 PARK ROAD REGENTS PARK REGENTS PARK, 2143, New South Wales, Australia
- service@laptopbatterydirect.com.au
- laptopbatterydirect.com.au
4,5
Erinomainen
527 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Avoid them
Avoid them. I ordered a replacement laptop battery a couple of weeks ago. I assumed that the battery would be a non-genuine, Chinese made substitute, which is fine. But I believed that I was buying it from a local reseller. I ordered it from "Laptopbatterydirect" and it arrived within a few days. Unfortunately, I had ordered the wrong one. Entirely my mistake. I contacted them and arranged to return it. They said I would get a refund when it was received. Unfortunately I assumed that the sender's address on the package was the postal address to use. A PO Box in Silverwater NSW. I contacted them again to tell them that it was on its way and I ordered and paid for the correct one. I was then told that the Sender's postal address that was on the package is not the actual sender's address. They gave me a street address for a warehouse complex in Regents Park NSW. The consignee was very long code beginning with 4XP. I foolishly used the seller's name that was on the email correspondence. AolsteCell. When they replied they said that unless it was addressed to the 4XP code given, "it could be destroyed" when it was delivered to the address. I rang Australia Post to see if I could add that number to the delivery address. The guy was very helpful, explaining to me that it was too late as it was already delivered to the warehouse, which is operated by a private mail distribution company that sorts and redirects packages based on the 4XP code. He also said that if he'd been talking to me earlier, he would have advised me to have nothing to do with them. So I've Googled 4XP and discovered that it's a Hong Kong based parcel service which operates in Australia and calls itself Australia Postal Corporation (AUSYDA) and has a red and white logo just dissimilar enough from Australia Post's to avoid a trademark breach. So I've got no refund and the new battery has been in use for just over 1 week and it has died. Will not take or hold a charge. Two batteries paid for. All money gone.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for reaching out to us and for bringing these matters to our attention. Our customer service manager has contacted you. Please check your email inbox. We truly value your feedback and would like to address both of your concerns.
Regarding Your First Order
We understand that there was an issue with the battery in your first order. However, we noticed that the return shipment was not addressed according to our return guidelines. Unfortunately, because the package did not include the correct return address or recipient name as specified in our return policy, our warehouse was unable to receive it. As a result, we are unable to process a refund for this order at this time.
If you still have the return package, please contact the shipping carrier to see if it can be rerouted or returned to you. Once you have the correct return details, we would be happy to assist you further.
Regarding Your Second Order
For your second order, please rest assured that if there is any issue with the battery, we will take full responsibility. Once we confirm the problem, we will either arrange a replacement shipment or process a refund promptly. Your satisfaction is our priority, and we want to ensure you have a positive experience with us.
Best regards,
laptopbatterydirect.com.au Team
reply on time, great service, fast delivery
When I order my laptop battery online, I forgot to use discount code, I contacted the staff, they reply very fast and refund me the 10% discount. delivery with 3 business days, battery with some handful tools, great service and quality
27. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your kind feedback! 😊
We’re glad to hear that our team was able to assist you quickly and that your order arrived on time. It’s great to know you’re satisfied with the tools, service, and battery quality.
We truly appreciate your purchase and support! If you ever need any assistance in the future, feel free to reach out.
Best regards,
laptopbatterydirect.com.au Team
Quick delivery and fit like a charm in…
Quick delivery and fit like a charm in my LG stick Vac. No more excuses not to vacuum now 😞
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your kind feedback!
We’re glad to hear the battery arrived quickly and fits your LG stick vac perfectly — sounds like cleaning time just got easier (or harder to avoid 😄).
We truly appreciate your purchase and support! If you ever need any assistance in the future, feel free to reach out.
Best regards,
laptopbatterydirect.com.au Team
The battery was delivered promptly and worked fine.
The battery was delivered promptly and fitted my HP laptop perfectly. Charged and now l am mobile again. Thank you.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your kind feedback!
We’re glad to hear the battery arrived quickly and fits your HP laptop perfectly.
If you ever need any assistance in the future, feel free to reach out. Thanks again for choosing us!
Best regards,
laptopbatterydirect.com.au Team
Thankyou
Thankyou
very efficient.
Battery fitted Ok .
Thanks again.
From, Anthony
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Anthony,
Thank you for your positive feedback! We're happy to hear that the battery installation went perfectly and that you were satisfied with the service. 😊
Your satisfaction is very important to us, and we look forward to serving you again in the future.
Sincerely,
The laptopbatterydirect.com.au Team
Best yet
Over the years I have replaced quite a few batteries in my laptops and I have to admit some of the replacements I purchased were very sub-par. Then I found Laptop Direct, purchased a battery from them and was satisfied that I was getting a good battery. I have since purchased several batteries from them and find they have a very prompt delivery and a great follow up. Best yet.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for sharing your experience!
We're truly glad to hear that you've found our batteries reliable after trying many others in the past. Knowing that you’ve chosen us repeatedly means a lot — consistent satisfaction is the best compliment we could receive.
We appreciate your trust and will continue to work hard to deliver quality products, prompt shipping, and dependable support every time.
Thanks again, and we look forward to serving you in the future!
Best regards,
laptopbatterydirect.com.au Team
Reasonable price and very quick…
Reasonable price and very quick delivery ty
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your kind review!
We’re glad you found our prices reasonable and the delivery quick. We truly appreciate your support and hope to serve you again soon. If you have any questions or need assistance in the future, please feel free to contact us.
Best regards,
laptopbatterydirect.com.au Team
The battery was delivered on time.
The battery was delivered on time.
All in all it's a very prompt and professional service. Thank you.
22. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your kind review!
We're glad to hear the battery arrived on time and that you were satisfied with our prompt and professional service. If you have any questions or need assistance in the future, please feel free to contact us.
We truly appreciate your trust and look forward to serving you again.
Best regards,
laptopbatterydirect.com.au Team
Great to see my laptop battery's charge back into the high 90%.
The website enabled the selection of the exact variant model of Lenovo laptop that I use, so that gave me the comfort that I was getting the correct replacement battery.
It arrived well packed, within a couple of days (Melbourne) and with the tools needed for the job.
Replacing took just a few minutes.
Very happy with the outcome.
7. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your detailed feedback! We’re delighted to hear that your replacement battery is working perfectly and that the ordering process gave you confidence in selecting the right model. It’s great that the tools provided made the installation quick and easy.
Your satisfaction means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance in the future, please feel free to contact us.
Best regards,
laptopbatterydirect.com.au Team
Timely shipping and delivery
The product was shipped on the next business day and delivery turned up within the estimated time!
And the rechargeable (calculator) battery was exactly what we required.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your review!
We’re very glad to hear that your order arrived on time and that the rechargeable battery met your requirements. If you have any questions or need assistance in the future, please feel free to contact us.
We truly appreciate your trust and look forward to serving you again.
Best regards,
laptopbatterydirect.com.au Team
SUPER SUPER happy with the replacement…
SUPER SUPER happy with the replacement battery that i got for my son's XPS15 laptop. Even though it is a very capable laptop, it had hardly been used and the standard battery only lasted about 1 hour. Chanced a replacement and happy to see the battery was delivered in a few days. It was well packaged and came with the screwdriver set to easily replace the battery. I've now used the laptop for a month or two and the new battery lasts for HOURS and has given this excellent laptop a new lease of life. Really happy!
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your detailed feedback!
We’re delighted to hear that the replacement battery for your son’s XPS15 is performing so well and has given the laptop a new lease of life. We’re also glad the quick delivery, secure packaging, and included tools made the replacement process smooth for you. Your satisfaction means a lot to us!
If you ever need anything again, we’re always here to help! We truly appreciate your trust and look forward to serving you again.
Best regards,
laptopbatterydirect.com.au Team
Asus C22 UX31 battery
Fast delivery times, Great communications & postage updates with Tracking. Great batteries with care advice & tools. Highly recommended seller. AAA+++
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your fantastic feedback!
We're thrilled to hear that you were happy with the fast delivery, tracking updates, and communication — and that the battery, tools, and care advice met your expectations. Your recommendation means a lot to us.
If you ever need anything again, we’re always here to help!
Best regards,
laptopbatterydirect.com.au Team
Quick delivery, great product
Quick delivery, good & safe packaging, works great after replacing my HP Laptop battery with this, battery matches with the spec, I believe that this is a good replacement for HP laptop batterry, better than fake "Original HP" battery.
5. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your kind feedback!
We’re glad to hear the delivery was quick, the packaging was secure, and that the battery is working great in your HP laptop.
If you ever need any assistance in the future, please don’t hesitate to reach out.
Best regards,
laptopbatterydirect.com.au Team
Excellent service and price
Excellent service and price, it was here within a day and a half, cannot fault them. Many thanks
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your kind feedback!
We’re delighted to hear you were happy with our service, pricing, and speedy delivery. If you ever need any assistance in the future, please don’t hesitate to reach out.
We truly appreciate your trust and look forward to serving you again.
Best regards,
laptopbatterydirect.com.au Team
Battery replacement for Dell XPS 13
I purchased battery for Dell XPS 13 and I received my new battery in 3 days. The battery was well packed and came with fitting tools. There were helpful battery care instructions and the replacement battery works perfectly. I'm very happy with this supplier and will use them in the future if I need a new battery.
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you for your great feedback!
We’re glad to hear the battery for your Dell XPS 13 arrived quickly and met your expectations.
If you ever need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support.
Best regards,
laptopbatterydirect.com.au Team
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our price and product.
If you ever need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support.
Best regards,
laptopbatterydirect.com.au Team
Fast dispatch of goods ordered
Fast dispatch of goods ordered. Laptop battery received in good condition and easy to install.Have saved this website for future purchases.
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your kind review! We’re delighted to hear that your battery arrived quickly, in good condition, and was easy to install. It means a lot to us that you’ve saved our website for future purchases. If you ever need any assistance, please don’t hesitate to reach out – we’re always here to help.
Best regards,
laptopbatterydirect.com.au Team
Great service
Great service.
Best price. Fast delivery. Frequent delivery updates. Plugged in and it works exactly as it is supposed to. No hassles.
Great job.
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our price, fast delivery, and the performance of your new battery.
If you ever need any assistance in the future, please don’t hesitate to reach out. We truly appreciate your support.
Best regards,
laptopbatterydirect.com.au Team
Quick and easy Dell replacement
Bought a 7FMXV 15.2V 63Wh replacement battery for Dell Latitude 7320. It came quicker than expected (2days) and was cheapest price anywhere. I liked that I got updates and an email with instructions about how to install it. That was unexpected. Very pleased. Started without a hitch.
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your great review! We’re thrilled to hear that your new Dell Latitude 7320 battery arrived faster than expected and at the best price. It’s wonderful to know that our installation instructions were helpful and that everything is working perfectly.
If you need any further assistance in the future, we’re always here for you.
Best regards,
laptopbatterydirect.com.au Team
Wow.
Wow.. the right price, the communications, the speed of handling and shipping, and the speed of the delivery itself.. unbelievable, thank you.. I am highly recommending this seller.. well worth five (5) stars..
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Laptopbatterydirect
Dear Customer,
Thank you so much for your amazing review and recommendation! We’re delighted to hear that you were happy with the price, communication, and fast delivery. Your five-star rating truly means a lot to us.
If there’s anything you need in the future, please feel free to reach out anytime.
Best regards,
laptopbatterydirect.com.au Team
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