Language International Arvostelua 271

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Sandra Alvarez, was absolutely amazing because she guided me adequately in everything! She was always very helpful, friendly, and supportive, and she made sure everything went smoothly from start to... Näytä lisää

Saanut 5/5 tähteä

I spent two weeks at LTL School in Beijing recommended ably by Language International. My teacher was Sara Liu. Very patient and proficient. Highly recommended

Saanut 5/5 tähteä

Très bonne expérience avec cet organisme ! La semaine à Cordoue s’est bien passée,en petit groupe. Un accueil et un suivi très appréciables.

Saanut 5/5 tähteä

With support from Language International I booked a 1 week training for French language in Tunis. The course was excellent, and the school was well placed in the city of Tunis. Andrea Hall supporte... Näytä lisää

Yrityksen tiedot

  1. Matkatoimisto

Erilaisten ulkoisten lähteiden tuottama tieto

We want to take the agony out of booking your language course. We designed our site to help you easily compare thousands of courses at once. If you want to spend hours searching every language school site yourself, that’s one option. If you prefer an easier way to find a good deal, we can help. At Language International, we want to make your experience a lot better and put the fun back into planning your language course.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

271 arvostelua

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Very easy to communicate with the service and information was clear. Zayru was very friendly and prompt in responding to my queries. My time at the academy was also great. Highly recommend!

1. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I wanted to improve my French

I wanted to improve my French and wanted to study in Paris. I contacted LSI and received a reply from Kristele Auer who answered my questions and provided materials from LSI to help me make my class choices. Kristele provided me with exceptional service throughout my application process.
I chose to take General French and Art History. Once at LSI I decided to add a conversation class. In every city around the world where LSI operates its students have the chance to learn a language in a cultural setting which enhances language learning. Whether you are in university, want to become fluent, or need a refresher course, LSI is structured to meet the unique individual needs of each student. You can study for any length of time and the curriculum is full of cultural content, grammar, vocabulary and a variety of exercises to reinforce your learning.
I believe that anyone who attends an LSI school will have the best language learning experiences of their life.

9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Supportive Service

I needed to book my french course in Quebec on short notice, the staff of Language International did help me through the process in a very efficient and supportive way. Thank you! I had a wonderful class and teacher in Quebec and learned a lot, also had a fun time :-)

7. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience

I had an amazing experience with Language International when booking an italian course in Bologna. Everything went just as I expected. I booked a 4-week classes and the school was really good. I definitely reccomend Language International.

20. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Language International ist sehr bemüht!

Language International ist sehr bemüht wenn es um die Findung der passenden Sprachschule und Örtlichkeit, sowie Unterbringungsmöglichkeit geht. Das Angebot für den Sprachaufenthalt erfolgte innerhalb eines Tages und wurde individuell angepasst. Eine ständige und schnelle Erreichbarkeit ist garantiert auch wenn man sich schon im Ausland auf Sprachaufenthalt befindet. Probleme oder Fragen während des Sprachaufenthaltes werden superschnell gelöst und auch die Nachbetreuung nach der Rückkehr und Evaluierung der eigentlichen Sprachschule garantieren ein hohes Niveau. Alles in Allem ist Language International sehr zu empfehlen!

20. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A great adventure both withA great adventure both with Language International and the person working there, who turned out to be a wonderful guide (Kristele Auer) on documentation, organizational matt

A great adventure both with Language International and the person working there, who turned out to be a wonderful guide (Kristele Auer) on documentation, organizational matters and requirements :) The school in Limannsol met my language expectations and I am very satisfied with the course :)

8. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I tried to book a course of Chinese in…

I tried to book a course of Chinese in Hutong school, Beijing, through the Language International platform, paid their the invoice on the June 3, got the response from them (Matthew N.) that I need to wait for confirmation, today is 19 th of June, still no confirmation. All my attempts to get in touch by email and phone
provided on site are in vain since June 13. Course is supposed to start on he July 8...
Also I have found out hat the school Hutongl does not exist. It was purchased by another Chinese school called "That is Mandarin"
I suspect some scam now.

19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DECEPÇÃO COM A LANGUAGE INTERNATIONAL

Infelizmente, minha experiência com essa empresa foi péssima! Fui atendida por um brasileiro, através de email e confiei nas informações recebidas.
Durante todo o período de contratação para o Curso de Italiano, em Florença, na Escola IL DAVID, as informações eram enviadas de forma rápida e satisfatória, o que atendia a meus interesses. Decidi fazer a inscrição, mesmo achando estranho ter que pagar o Curso na totalidade!
Fui ingênua, na realidade!
Deveria ter insistido em receber um contrato!
Ao chegar em Florença, fui acometida por uma forte gripe, não podendo comparecer à Escola, na primeira semana de aulas.
Na manhã do início do curso, procurei por ajuda médica, fui internada e liberada apenas no final da tarde! Imediatamente, solicitei à LANGUAGE INTERNATIONAL o cancelamento do Curso.
A primeira informação é de que a Escola enviaria um reembolso de 50% do valor pago e solicitaram meus dados bancários.
Ok. Não achei justo o reembolso de apenas 50%, mas aceitei!
Dois dias depois, sem uma resposta, entrei em contato e a informação já não era de um reembolso, mas que eu deveria pagar uma taxa, para transferir a data de início do curso, caso tivesse interesse!
Respondi que não tinha interesse, pois, por motivos de saúde, estaria retornando ao Brasil.
As respostas não eram enviadas com tanta rapidez como no período da contratação.
Depois, veio outra informação, de que eu teria um voucher para ser utilizado até o final deste ano.
Finalmente, no final da semana, veio a informação de que, infelizmente, a Escola não pagaria o reembolso, pois as aulas já haviam começado e o Curso só pode ser cancelado com o prazo de 20 (vinte) dias antes do início das aulas e que, portanto, não haveria nenhum reembolso!!!!
Fiquei decepcionada com a atitude da Language International... não apenas por não ter direito a um reembolso, mesmo que parcial e não entendendo como é possível isso não ocorrer por motivos de saúde, mas também pela demora nas respostas e na incongruência das informações!
Regras são regras, mas há regras sem fundamento, pois como uma pessoa pode saber que terá problemas de saúde com 20 dias de antecedência?
Portanto, sugiro que, caso tenha interesse em contratar essa empresa, procure ter um contrato, pois foi aí que errei! E, infelizmente, hoje devemos investigar a empresa, antes de contratá-la, pois algumas não se envergonham de ficar com seu dinheiro, mesmo que você não tenha usufruído do que elas oferecem!
Foi uma lição... um pouco cara... mas uma lição para a vida!!!!

2. kesäkuuta 2024
Oma-aloitteinen arvostelu
Language International-logo

Vastaus yritykseltä Language International

Hi Silvia,

Are you frustrated because it is not possible for your school in Florence to offer a full refund after your course has already started?

This is definitely a disappointment; I’m sad to hear that you got sick and could not attend your course in Florence. Additionally, I’m sorry to hear that it is not possible for your school to offer you a refund. We want each booking with Language International to be perfect, and it seems it’s not possible here.

I so wish we could have known about your illness and desire to cancel your course sooner, before your course started, so we could have worked together with your school to offer a solution that works well for everyone.

Your course in Florence started on 3 June at 9 AM. On the same day, 3 June, you received an email from the school at 11:24 AM (Florence time), asking why you didn't show up on your first day. You responded at 2:25 PM and only then informed us and your school about your situation – after your course already started.

As you may be aware, summer is our high season and our busiest time of the year. Most of our partner schools in Florence are fully booked. When they reserve a spot for you in a class, it means that they cannot accept another booking. This is the reason that most of our partner schools have a no-refund policy after the course has already started. Is it possible for you to also see the situation from the school’s perspective?

Still, despite this being the official school policy, I can see that my colleague and your student advisor Dougglas took the extra care to speak with your school in Florence and see if they can offer another solution, so you wouldn’t lose all the fees you paid. In the end, the school agreed to make an exception to their official policy and allow you to postpone your course and take it anytime until the end of this year.

I know that this is still not the outcome you wanted, and I wish we could offer you a refund and yet because Language International acts as an intermediary between you and the school, it is not possible for us to offer you more than what the school offers. Language International can only use our special relationship with the school to mediate a solution that best cares for our students, as we did in your case.

Please don’t hesitate to let my team know anytime you have a concern - it is the best way we can improve. I’m at your service if you need anything further.

Saanut 1/5 tähteä

It is incredibly irresponsible not to…

It is incredibly irresponsible not to respond promptly. After payment, we cannot get a prompt response. People work hard to earn and save money, and this makes the process doubtful. I will contact your system with my co-worker and block you as a scammer!!! Why don't you answer emails after payment? Before payment, you were responding promptly!!

31. toukokuuta 2024
Oma-aloitteinen arvostelu
Language International-logo

Vastaus yritykseltä Language International

Dear Beyhan,

I’m very sorry to hear that you didn’t receive prompt responses from us. This is definitely a disappointment. Our student advisors endeavor to respond within 24 hours, but during our high season, which is our busiest time of the year, both we and our partner schools experience delays. Please be assured that we reply to every single email as quickly as possible.

I see that my colleagues wrote to you on May 27 and June 1. We want each booking with us to be perfect, and it seems we’ve missed the mark here.

Additionally, our finance team has authorized your refund. You should have received an email with the refund confirmation. Please check your spam folder if you haven’t seen it, and contact us if you need it resent.

We understand how inconvenient it is to wait for a response. As an apology, you will receive a $50 USD gift certificate, applicable to your next booking with us for any course of 4 weeks or longer, anywhere in the world.

Please don’t hesitate to reach out anytime you have a concern. It is the best way we can improve. I’m at your service if you need anything further.

Saanut 5/5 tähteä

My wife and I took a two-week German…

My wife and I took a two-week German course in Munich three weeks ago and had a wonderful experience both with the teachers as well as with the staff at the did deutsch-Institut München.
The teachers were excellent and the staff were friendly and efficient.

15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This company is unethical

I took one of their Spanish courses in Mexico. Something I was really looking forward to, but was let down massively. Whilst the Spanish lessons were not bad, they were certainly intense. I had one teacher who seemed to get a little frustrated if I wasn't understanding something fully; he seemed to lack patience, so, that wasn't great. The lessons were quite boring, and the School did not offer any extra curricula activities. Overall, the experience was boring. I paid a significant amount for the lessons and accommodation. I did not get value for money, particularly with the accommodation. The host family had some ridiculous rules which I was not aware of prior to signing up and making the payment. I found that I was deeply unhappy there, so I ended up moving, which was a big risk. I asked for a refund for the days I wasn't going to be staying at the host's accommodation. The host said she would give me a partial refund, which I thought was absurd because I was no longer going to be staying there. It made me feel like I was being robbed, and made me question why they were going to hold onto my money if I wasn't going to be at the accommodation. The host woman was an awful person, she tried to put me down, belittle me, and make me feel bad. She was not warm and welcoming. There were times when she also lied to me and did not provide food or provided food at a much later time than she was supposed to. This had a negative impact on my overall experience. I approached Language International about the situation and they did nothing to help me. They signposted me to the School director who was clueless on how to help me in my situation, and satisfied with giving me a partial refund. It was through Language International that I found this language course and accommodation, and when I got into a situation with it, they did nothing to help. Prior to me paying for the course, they were very attentive, but as soon as they had my money (and I came to them about an issue), it was the opposite, very unhelpful.

They also sent me somebody else's itinerary and invoice, which I thought was unprofessional. I understand that mistakes can happen, but when I pointed it out to them, they didn't own up to that mistake, which is another red flag, because I received somebody else's details/information, which makes me wonder if somebody else got mine. This is a GDPR issue.

I'm afraid that I would not recommend Language International. They have poor customer service and do not help you when you need them to.

Do business with them at your own risk.

There are several other language schools out there who conduct their business in a more ethical way.

ACTION: Please provide the email address I should use to get in touch.

12. tammikuuta 2024
Oma-aloitteinen arvostelu
Language International-logo

Vastaus yritykseltä Language International

Thank you for taking the time to share your feedback with us. I am truly sorry to hear that you are unhappy with the course and accommodation, as well as with our services.

I would like to let you know that we take student feedback very seriously. We aim to support our students thoroughly during the entire booking process: before, during and after the end of the course. Making our students happy and offering a positive immersion experience is our top priority.

As long as we are aware that the course or accommodation booked through us does not fill our students' expectations, we take action and do our best to find the most suitable solution for you.

However, we are having difficulty locating your record in our system. Could you please provide some additional details like your LI ID (found in our email exchanges as [LI# / ]), your student advisor's name, your full name, the name of the school, and the dates of your booking? We've reviewed our records for our partner schools in Mexico but found no booking under the name 'Nate'.

Please feel free to send this private information via email. We are here to help you and look forward to resolving this matter to your satisfaction.

Saanut 1/5 tähteä

It is a SCAM

It is a SCAM. I highly descourage anyone from dealing with this organization. They will advertise much lower prices and after you make payment they will say the course actually costs way more. If you ask refund they will not reimburse the full amount and will stop communicate with you.

11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We had a great experience studying in…

We had a great experience studying in this school. We are 3 friends who came for a long trip in South America and wanted to enrich our knowledge in Spanish. The staff was amazing and provided us everything we needed to become better in Spanish. Really recommend!

17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Well worth the investment!!!

This has been one of the most incredible experiences! The professors and staff are incredibly knowledgeable, supportive, and helpful. I attended 5 days of classes and my skill level was noticeably improved. They have a class for everyone whether you’re a beginner or advanced. I have committed to continuing my lessons online with my professor until I can return in the fall. This program is well worth the investment!

1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Communication is Key

Communication is Key. My experience before going to the school (International House). Was excellent. Kristele answered all my questions with several emails and cleared up any questions I had. It was a totally enjoyable experience.

15. helmikuuta 2024
Oma-aloitteinen arvostelu

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