What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Näytä lisää
Yritys on vastannut
Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Näytä lisää
Yritys on vastannut
Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.
Complimentary Home Delivery
Your new Land rover in as little as 1 week
Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost.
Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service.
It’s luxury, delivered.
Yhteystiedot
Unit RS330, 345 Cabot Square, Canary Wharf, E14 4QT, London, Yhdistynyt kuningaskunta
- 0330 088 8735
- helpme@rockar.com
- landrover.rockar.com
4,3
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Michael was a pleasure to deal with
Michael was a pleasure to deal with, very accommodating
14. toukokuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Lucy, it's great to hear Michael was a pleasure to deal with and very accommodating, we'll pass on your lovely feedback. Thank you, Rockar :-)
purchased a sport
Max made contact after online equiry and we followed through with everything i requested got down and got a deal done
6. toukokuuta 2025
Vastaus yritykseltä Rockar Land Rover
Thank you for your feedback! We're thrilled you enjoyed your Rockar experience, we'll be sure to pass the feedback onto Max and the Online Experience Team. Thank you, Rockar :-)
Vastaus yritykseltä Rockar Land Rover
Thank you for your 5 star review, Qazi :-) Rockar
Efficient enough but lacking…
Efficient enough but lacking in personal service for a premium purchase.
The online / portal model is tiresome and feels as if you may as well build the car yourself.
Delivery to home well executed and professionally handled by a third party.
9. huhtikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Thank you for taking the time to share your feedback, Sharon. We appreciate your comments and we are sorry to hear that your experience didn’t fully meet your expectations.
A member of our team will be in touch shortly to discuss your feedback further, we’d really appreciate the opportunity to learn more and see how we can better support you.
Thank you once again,
Rockar.
Nightmare to deal with
Nightmare to deal with.
Website lacks basic information about the vehicle. Guy on the chat giving miss information one minute a deposit holds the car for 24 hours then it doesn’t. Told me he would email spec for the car - no email.
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
An absolutely seamless
An absolutely seamless, delightful experience from start to finish
2. huhtikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Thank you for your feedback! We're thrilled you enjoyed your Rockar experience, we'll be sure to pass the feedback onto the team. Thank you, Rockar :-)
Vastaus yritykseltä Rockar Land Rover
Thank you Jateen for taking the time to leave us a 5 star review! Enjoy your new Land Rover :-) Rockar
Excellent experience
Excellent service from Richard Read - responsive, knowledgeable and efficient. Compared to other Land Rover dealerships I've experienced, Rockar stand tall for service.
2. huhtikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi C Mac, thank you for taking the time to leave us a 5 star review. We love the feedback you have left for Richard and we'll be sure to pass it on to him. Thank you, Rockar :-)
Excellent customer service specially Mr…
Excellent customer service specially Mr Lee and Mr Omer they were really helpful
20. maaliskuuta 2025
Vastaus yritykseltä Rockar Land Rover
Morning Mr. Tariq, thank you for your wonderful 5 star review. We'll be sure to pass the feedback onto Lee and Omar. Rockar :-)
Absolute fantastic to deal with
Absolute fantastic to deal with. Will definitely be using them again. I’ve dealt with Land Rover all over the country and these are certainly the best
12. maaliskuuta 2025
Vastaus yritykseltä Rockar Land Rover
Thank you John for taking the time to leave us a 5 star review! Enjoy your new Land Rover :-) Rockar
Good Experience
So far so good. Good professional information on the telephone with Liam which was the final push needed to book the car. Very pleased
2. maaliskuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Jason, thank you so much for your kind words! We’re thrilled to hear about your seamless experience with Liam. We’ll be sure to pass your wonderful feedback on to him! Rockar
Made it happen.
Rockar quickly established my current situation as an existing customer and gave me an excellent starting point for a new purchase. They responded to all my online queries in detail and in a timely fashion.Trouble completing the order with the online system was quickly resolved with sales support Max undertaking the final stages himself. Finally I did not feel any pressure in my choice of extras or model which, unfortunately, is very large. I look forward to receiving the vehicle on the scheduled date.
18. helmikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Kelvyn, thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we exceeded your expectations. If you ever need anything else, don't hesitate to reach out! Rockar 😊
ROCKAR REVIEW
ROCKAR REVIEW
I was impressed with comms and particularly how helpful Max.
20. helmikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Stuart, thank you for your 5 star review. We'll be sure to pass the feedback onto Max and the Online Experience Team :-) Rockar
Vastaus yritykseltä Rockar Land Rover
Hi John, thank you for your feedback! We hope you love your new Range Rover Evoque. Thank you for choosing Rockar
Very helpful sales and customer…
Very helpful sales and customer services staff. And when I had to cancel my order was deposit was returned without delay
10. helmikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Paul, thank you for taking the time to leave us a 5 star review. We hope to see you again soon 😊
Refreshingly different
Having had woeful service from another LR dealership when buying a car, Rockar were refreshingly easy. No pushy salesman, very efficient in returning calls and handling any questions. Best price up front, can buy knowing they are offering value AND great service.
17. helmikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Simon, Thank you so much for your kind words! We're thrilled to hear that your experience with us was a positive one. We pride ourselves on offering a stress-free and transparent process, and it's great to know we met your expectations. If you ever need anything else, don't hesitate to reach out. Enjoy your new Defender! Rockar 😊
Ignore customer requirements
I asked that the credit check was not done until purchase of a house had completed. I was assured that this would be postponed. It was a big surprise waking the next morning to see a warning from my credit agency company telling me hard check has taken place.
Still thinking about cancelling and going elsewhere.
6. helmikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Morning Andy, we sincerely apologise for any inconvenience and frustration this has caused.
We will be reaching out to the finance company to try to rectify the situation. Additionally, a member of our team will be in touch with you directly to discuss this further and explore how we can resolve the matter to your satisfaction.
Your experience is very important to us, and we truly appreciate the opportunity to make things right.
Thank you, Rockar.
Sales Guy
Sales Guy, Omar has been extremely helpful and responds quickly to any communications
29. tammikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Nick, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Omar and the team in store. Enjoy your new Land Rover! Rockar :-)
Just purchased a new car with Rockar…
Just purchased a new car with Rockar and they have been brilliant throughout. The online process was great and the staff kept in regular contact to help ease things along the way. Highly recommended!
30. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Rockar Land Rover
Morning James, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience and we hope you love your new car! :-)
Absolute pleasure to deal with
Absolute pleasure to deal with. Made it so simple and easy, Amy answered all questions I had and nothing was a problem adding additions to the car the day before delivery.
19. tammikuuta 2025
Vastaus yritykseltä Rockar Land Rover
Hi Paddy, thank you for your wonderful review! We’re delighted to hear that Amy made the process simple and seamless for you and that we could accommodate your additions before delivery. Enjoy your new Land Rover, and let us know if you need anything in the future! Rockar :-)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.