Koh  Arvostelua 

995
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent products that deliver results. I got fed up of buying multiple products from supermarkets and diy stores that were chemical based and ineffective. Koh universal cleaner and kitchen degreaser... Näytä lisää

Saanut 1/5 tähteä

Extremely poor experience, wouldn’t ever use again. I purchased items from their website and contacted them within 30 mins to cancel the order. Their automated bot didn’t cancel the order and they e... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I absolutely love the spray mop! It works like magic. The cleaner is fantastic. Although I must admit I seldom buy any cleaning products. I use vinegar, bi carb, soda, citric acid etc to clean my hom... Näytä lisää

Saanut 5/5 tähteä

Don’t listen to the bad reviews. I’ve used the universal cleaner for years and it’s great. It obviously won’t replace bleach or anything with the properly harsh chemicals but they don’t say it will. I... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 12139768219

  1. Koti & Puutarha

Yrityksen kirjoittama

Koh is a safe, effective & eco-friendly cleaning system for your entire home.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

995 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(995)

36 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Love how fast i receive my items I…

Love how fast i receive my items I would love to have stickers added to the box so I can put on to the bottles what the product is other than that everything was perfect can't wait to try out all the products

5. toukokuuta 2026
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Kelly, thanks so much! 😊 So happy everything arrived quickly. For labelling your bottles, definitely check out our Bottle Bumpers, they make it super easy to identify what’s what at a glance 🧼✨ Can’t wait for you to try the products too!

Saanut 5/5 tähteä

Don’t listen to the bad reviews

Don’t listen to the bad reviews. I’ve used the universal cleaner for years and it’s great. It obviously won’t replace bleach or anything with the properly harsh chemicals but they don’t say it will. I also use the wash sponges, the dish washing liquid and dishwasher tablets, and finally the laundry tablets. All work well and have FAR better ingredients than almost all competitors. Customer service for me has been great, even when answering general questions I had.

15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Dan, thank you 🙌😊 Love hearing you’ve stuck with the Universal Cleaner for years and that the rest of the range has earned a spot in your routine too 🧼✨ really glad our team’s been helpful when you’ve needed to reach out 📩💛

Saanut 1/5 tähteä

Koh does not help its customers

Koh does not help its customers. It has kept my old address and no matter how I try it will not delete this. It just adds my new address so now Im not sure where my latest order is going to. And is help page wont help me. Never again.

28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Shirley, I’m really sorry for the stress here. 😞📦 The old address is usually being pulled back in by PayPal, Shop Pay, or your browser autofill, and those settings sit outside what we can control on our end. If you contact us directly with your order number, we’ll confirm which address your latest order is going to and help you get everything updated for next time ✅✨

Saanut 1/5 tähteä

I really like this product but the delivery service is frustrating

I really like this product so it's a shame my recent delivery has been a nightmare/ not arrived. I could see that my address was incomplete when I had the first attempted delivery. I was annoyingly unable to update my delivery details on the amazon delivery website and kept getting an error message. The page also says to contact your seller if you have any issues. I've contacted Koh to let them know the issue and no-one has got back to me - well, apart from to say they were going to refer it to the correct department. In the meantime my delivery says it's been delivered- but not to me unfortunately and I've no idea where it is from the picture. Somewhere on my street I suspect but not to me and I've been charged and still not heard back from anyone at Koh a week since I was having issues. It's such a shame because I like this product and am reluctant to order again.

Edit 12/03 - So, it's been delivered, albeit not to me, so as far as Koh are concerned they can't do anything about it. Evidently they can't contact the delivery company once the order has been sent which is pretty useless, given that the Amazon Delivery tracking info suggests you contact the sender if you have any issues (I did, when I had an error updating my delivery details). Anyway, 10% off my next order doesn't really make up for the fact I've spent £15ish and have nothing for it but thanks Koh, for nothing.

9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Koh is the best!

Absolutely love Koh. I’m usually very sceptical when it comes to “one cleaner for everything” advertising, but I have been using the universal cleaner for years now on everything. I love that I only need one product, and no longer need those awful harsh cleaners. I have bottles around the house so it is easy to access and I can clean little and often. Have only just purchased the grease cleaner and washing products but from first use I love the grease cleaner. The washing liquid is also great although I would recommend adding eucalyptus oil (which came free with my purchase) to add a nice smell to your clothes.

Can’t recommend highly enough. Do it today. You won’t regret it.

(I have never had any delivery issues).

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disposable quality - AVOID

Koh markets themselves as a brand on a mission to "make sustainable cleaning second nature," but their hardware is anything but. I've now had two of these mops break. The build quality is abysmal for the price.

When I contacted support about the failure, they acknowledged the part was broken but refused to replace it because I'm just outside their arbitrary "standard warranty." Instead, they tried to upsell me on replacement parts.

How is it "sustainable" to force customers to buy new plastic components every two years? It's a greenwashing tactic-they talk about the planet while selling products designed for the landfill. If you expect a mop to last more than 12-24 months, look elsewhere.

7. helmikuuta 2026
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration.

As part of our sustainability approach, we offer replacement parts where possible, so customers can repair and extend the life of their products rather than needing to replace the entire item.

We genuinely appreciate you raising your concerns, and we value all feedback as it helps us continue improving our products and processes moving forward.

Saanut 5/5 tähteä

The communication and delivery time are…

The communication and delivery time are great. As a long time customer have always been happy with my cleaning products. Would have preferred a longer handle on the squeegee but otherwise ok.

29. tammikuuta 2026
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Thanks so much for your lovely feedback, Dolores! Very glad to hear you’re happy with your experience with us! We also appreciate your note about the squeegee handle length, it’s really helpful feedback. Thanks again for being a long-time customer, we truly value your support 😊

Saanut 5/5 tähteä

Excellent product

I was surprised by the efficacy of the shower cleaner. Happy customer !!

20. joulukuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

That’s so good to hear, Kathleen! Love to hear when Bathroom & Shower Cleaner does its thing 🙌 Thanks for giving it a go – Nick

Saanut 1/5 tähteä

Still waiting for delivery. Refund refused

The Koh terms and conditions and shipping policy clearly state that orders are shipped on the next business day. 21 days after placing my order, it is still marked as not dispatched. I have emailed customer services a number of times. They sent a tracking code eventually, but no courier details or link, and the tracking code did not correspond to any courier I could find, and they did not respond when I asked for the courier details. My order cost over £100. They have refused to refund my order, which I think breaks UK consumer law. They emailed to say my order has been lost in transit, and a replacement will be sent out. They emailed asking for my shipping address, which seems odd, as I provided my address when I ordered. When I ordered I was looking forward to trying greener cleaning products and planning to recommend them to others if they were effective. Now, there’s no way I could recommend ordering from Koh.

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Thanks for your feedback, Kate. We’re really sorry this has been your experience. Your order was placed during our peak holiday trade period, which may have impacted dispatch times, something we flagged on our website and in follow-up comms. We use Amazon Parcel for delivery in the UK currently, and tracking links are included in our shipping confirmation emails.

Saanut 5/5 tähteä

Great product

i’ve been using Koh products for several years now and can recommend them. They clean well and give a good shine, I don’t use anything else now. The atomiser spray is also really worth having. Also eco- friendly which is important to me.

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Mark, thank you so much, and for sticking with us over the years. 💚 Delighted to hear Atomiser Spray Bottle is pulling it's weight too! - Nick

Saanut 5/5 tähteä

Great product

Great product. Just topped up on everything. This is literally the first “one product for all purposes” cleaner.
Love it. Love it. Love it. 🥰
Environment loves it also. Thank you x

16. joulukuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Lynda, this is so lovely to read. 💚 Thank you for the kind words and for choosing products that are gentle on everything, including the planet! - Nick

Saanut 5/5 tähteä

Good products which clean well

Good products which clean well. Easy ordering. Happy with products.

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Thanks Jenny! I love hearing about the whole experience from cleaning to checkout 💚 appreciate the support! - Nick

Saanut 5/5 tähteä

Proactive Customer Service

The customer service team are really switched on, they are quick to understand any query and give practical advice.

11. marraskuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Sandra, this means a lot, thank you so much! 💛 We’re delighted our team could make things easier for you. We’re always here to provide no-fuss support whenever you need it. - Nick

Saanut 5/5 tähteä

Excellent cleaning product

U have been using Koh products for a couple of years and I’m happy with the results

5. marraskuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

So good to hear, thanks for being part of the Koh crew for the long haul! We love that the results are still making you happy after a couple of years 🙌 - Nick

Saanut 5/5 tähteä

Great Cleaning without All the Nasties

Great Cleaning without All the Nasties, easy to use and Septic Systems Safe.
An Australian Made product, Wonderful! 😊

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Love this, thank you! Great to hear you’re enjoying a powerful clean without the nasties. Appreciate your support for Aussie-made too 😊 - Nick

Saanut 5/5 tähteä

Just the best cleaning items i have…THE BEST

Just the best cleaning items i have ever bought will be staying with KOH

10. lokakuuta 2025
Oma-aloitteinen arvostelu
Koh -logo

Vastaus yritykseltä Koh

Love this energy! So glad to hear you’re loving your Koh kit and sticking with us, that means a lot. Thanks for cleaning the greener way with us 🌿 - Nick

Saanut 1/5 tähteä

Customer services never replied

I have signed up for emails and subscribed to receive a 15% discount. This has never arrived. I have emailed customer services four times with the screenshot of the discount offered just get replies from a bot called ROS-E with no resolution. I have tried messaging on IG but they don’t let everyone message so that hasn’t been received. There is no telephone number advertised for the UK.
I give up. I had hoped to place a very large order too - shame!

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I purchased the Koh kitchen and…

I purchased the Koh kitchen and bathroom set, and proceeded to use it. It doesn't work. I sprayed it all over the oven, wiped...and the grime doesn't come off. I tried it twice - still, does nothing. I sent their customer service team photos and videos, showing no difference. I'd upload it here if I could. The product is not fit for purpose - it did not work. Their customer service said I can return the products - yet I have to pay for shipping it back! what a scam. I won't be purchasing from this company again. Product does not perform. Customer service is bad. I do not recommend this product, try something else!

3. syyskuuta 2025
Oma-aloitteinen arvostelu

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