Klick Direct Limited Arvostelua 

98
TrustScore 3/5 tähteä

3,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Klick Direct have been fantastic from start to finish. I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful. Delivery... Näytä lisää

Saanut 5/5 tähteä

I received my package yesterday, initially I was not very happy as the parcel did not contain the link removal tool, however the company emailed me back straight away apologising that it had not been... Näytä lisää

Saanut 1/5 tähteä

Watch ordered on 19th October, email confirmation of order received and informed the order would be processed in 2 days. No watch ever received; no dispatch email received, no response to emails, tel... Näytä lisää

Saanut 1/5 tähteä

I bough watch 3 days ago I pay for express delivery and is still in process… This number what is on there website doesnt work so I can not even spoke with customer service.. 3 mails not respond …... Näytä lisää

Yrityksen tiedot

  1. Kelloliike
  2. Kemikalio

Yrityksen kirjoittama

Our mission is pretty simple. We’re committed to bringing you the top global brands in watches at affordable prices. With over 30,000 happy customers served over ten years, Klick Direct is your go-to shopping experience whether you’re searching for a new watch for yourself or looking for a special gift. We offer our customers an incredible range of watches, stocking hundreds of watches from all the top brands. From your everyday watches to our premium choices, such as Hugo Boss, Emporio Armani and Michael Kors, all our watches are authentic and brand new. We source our watches from quality stockists of all watch brands, so when you purchase with us, you can be confident that you’re getting the real deal. We also stay on top of new products in the market, so we can bring you the latest trends. Whether you want the newest style, or one of our classic watches, you will find the watches you need here.


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

98 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,0

Kaikki arvostelut

(98)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

total scam

i ordered a watch from these people more than a month ago and i didnt receive anything. I contacted them 3 weeks ago and after replying once saying they would send me another watch free of charge which 1. never came and 2. wasnt truly sent, they ghosted me. It is a scam, DO NOT BUY ANYTHING FROM THESE PEOPLE.

13. helmikuuta 2022
Oma-aloitteinen arvostelu
Klick Direct Limited-logo

Vastaus yritykseltä Klick Direct Limited

Hi Mercedes.

Sorry about your experience shopping with us, We are a UK based company and deliverys to spain do take 5-7 days as regards to your refund we have issued a refund but we had to wait for your product to arrive first.

Regards
Klick Direct

Saanut 3/5 tähteä

Good products but need better communication.

Updated review. Was initially disappointed as there was problems with parcel not showing up and the company is very difficult to contact regarding any issues (email and phone number unresponsive). However after contacting through Facebook Messenger my parcel was re-posted and received within the week, I was also given a 10% refund for the inconvenience which was appreciated! The watch I ordered was also spot on so can’t fault the goods!

9. helmikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ordered three watches

Ordered three watches and two arrived. One was out of stock. One of the watches didn’t work due to needing a new battery. Emailed Klick and they were very quick to respond advising I would receive a refund for the out of stock watch and to get a new battery fitted and they would refund the cost as long as I forwarded the receipt or send back for them to replace. Refund for replacement battery required and out of stock watch received. Can’t fault the level of service and the watches look fantastic.

4. helmikuuta 2022
Saanut 1/5 tähteä

I finally had a reply from an agent…

I finally had a reply from an agent regarding my watch. They then accused me of having refund “ which I never received” I provided evidence in the form of a bank statement to prove I have never received a cash refund from the company.

And they have now stopped replying to my emails and not given me a refund.

This company is a disgrace!

6. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant service and great product.

Klick Direct have been fantastic from start to finish.
I sent an enquiry before i purchased from them and I got a speedy response to e-mails in quick time very informative and helpful.
Delivery time was quick.
I would highly recommend this company to anyone they couldn't do enough for me.
Much appreciated.
Chantal from Lytham St Annes

5. tammikuuta 2022
Saanut 1/5 tähteä

No money after return item...

I bought Tommy Hilfiger watch for my boyfriend in October. Got the Watch everything Was fine but he did not like watch as much so we decide to return it. First I asked klick direct if I can return it by email. They replied next day that yes I can just I need to put Note with my name and order number inside which I did. Send it on 23rd october with tracking number and with signature parcel. They got it on 26th October. I checked tracking number and it Was sign for by someone from company. I waited 2 weeks for refund but nothing. Then tried to contact them by email, masaage...no anwser from them...tried to call but after dialing number it disconnect right after you try to call. After many emails and 2 months afrer I decide to try contact PayPal for help. They said they only can help me if there Was something wrong with the watch but it Was not. After I have send all proof I had (teacking number, screen shots of signature after it Was delivered and photos of recipt that I send watch back) they decide to help and reviewed case in my favour and issued refund and I am gratefull for that. I will NEVER buy from them again. Now Klick direct replied after bad review. Do not say I did not send watch back because I have proof of that. If I did not... PayPal wouldn't helped me.To bad you could not reply to my emails and your phone number not working.

1. tammikuuta 2022
Oma-aloitteinen arvostelu
Klick Direct Limited-logo

Vastaus yritykseltä Klick Direct Limited

Hi Paula.

Thanks for the bad review, You opened a case for a refund and never sent your watch back to us, Well done you recieved a free watch.

Kind Regards

Klick Direct

Saanut 1/5 tähteä

Missing watch and unable to contact the company - be careful using this company

I am really dissatisfied with the service I have received from this company, I ordered 2 watches for Christmas, I received an email confirming that both watches were being despatched and the track and trace reference (there was one reference so we were expecting both watches to be delivered together in one box)
When the package was delivered, there was only one watch received. We have tried to contact the company via email, Facebook messenger and phone but they have not responded to any messages and the contact number is unable to connect.
The watch that is missing is over £100 and was a Christmas present.
They have opened one message and not had the common decency to even reply to confirm they will look into it!
At the moment I feel like I have been scammed.

28. joulukuuta 2021
Oma-aloitteinen arvostelu
Klick Direct Limited-logo

Vastaus yritykseltä Klick Direct Limited

Hi Kelly.

I can assure you we have not scammed you whatsoever, We have sent out the new watch after christmas. Very sorry you felt the need to leave us a 1 star review.

Kind Regards

Klick Direct

Saanut 1/5 tähteä

Ordered watch 15th December

Ordered watch 15th December, paid for express delivery,watch was sent to another address far from my home, contacted them eventually they responded saying would send another out the same day, never received my item, it was my teenage sons Christmas present, He was so disappointed on Christmas day, Do not use Klick Direct they take your money and never send goods, totally discuting!

27. joulukuuta 2021
Klick Direct Limited-logo

Vastaus yritykseltä Klick Direct Limited

Hi Shaz.

Very awkward customer no matter what we did this review was going to be 1 star, The first delivery was lost by royal mail rather than us waiting for royal mail to cinfirm this we sent a new watch out as we was told it was a present for her son, I guess theres no pleasing some people.

Kind Regards

Klick Direct

Saanut 1/5 tähteä

Never received my watch that I ordered…

Never received my watch that I ordered and I have had little communication on its whereabouts. Very poor service doesn't feel like they actually care. Probably won't even get my watch or money refunded. Stick to known companies from now on.

26. joulukuuta 2021
Klick Direct Limited-logo

Vastaus yritykseltä Klick Direct Limited

Hi Graeme.

Lets help you track your mail< your item was send via tracked and insured postage you can track this here which clearly shows it was delivered and signed for.

https://www.royalmail.com/track-your-item#/tracking-results/GQ715863029GB

Kind Regards

Klick Direct

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