Klarity Cancer Screening Arvostelua 

369
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I would not work with this company again. They give false accusations yet they don't have the necessary training to prevent their paranoia. Avoid at all cost! UPDATE: I love how this company attem... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to tr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Really good experience with standard antigen tests with video call needed for family of 4 to travel to USA. Charlotte explained everything step by step and made us feel at ease throughout the whole pr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Wir hatten eine Kreuzfahrt mit Start von Singapur aus gebucht und benötigten für uns 10 Personen einen kurzfristigen Coronatest. Mit dem 10er Lizenzpaket hatten wir eine kostengünstige Lösung gefunde... Näytä lisää

Yrityksen tiedot

  1. Ravintoneuvoja

Yrityksen kirjoittama

Klarity provides cancer screening programmes.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

369 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(369)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Prompt service

Prompt service, no issues. Would definitely use again.

2. tammikuuta 2022
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Louise,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 5/5 tähteä

Excellent service

Excellent service - the app worked wonderfully, the process was easy and cheap. Very happy indeed, especially since I got my results back super fast, despite it being New Year’s Day.

Thanks!!

1. tammikuuta 2022
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Oliver,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 5/5 tähteä

Reassuring and easy to use

This was so simple and easy to use so reassuring when so far away from home thank you Klarity will definitely use you again

31. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Maralyn,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 3/5 tähteä

An ok but stressful experience

App straight up does not work for the recording verification. Difficult to report app errors and get help.

Updated: Responded to the email within an hour and was told to use the web app. Would recommend using that from the get go. The web app meant I had to faff around uploading documentation and it took me an hour at least.

29. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Alison,

Thank you for taking to the time to leave us feedback and a review, we really appreciate it. We apologises that just the web browser was working for you.

Please don't hesitate to email us if we can help further - Hello@getklarity.shop

Kind regards,

The Klarity Team

Saanut 1/5 tähteä

I have tested Positive in the LF test…

I have tested Positive in the LF test and i have received the certificate as Negative. This is a big mistake and it has not been reviewed properly by professionals.

28. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Mr. B,
I am very sorry that you received an incorrectly issued certificate. In the picture it looked like a negative test result at first because it was blurry.
I have now sent you a correctly issued certificate.
 
Sorry for the inconvenience this may have caused you.

Kind regards,
Klarity

Saanut 5/5 tähteä

Excellent

Excellent
Always worked perfectly
I really recommend it

26. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Caroline,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 4/5 tähteä

Screenshot screenshot screenshot.

We initially had issues - however we had the eureka moment...
when providing our test 2 days before returning to the UK the app kept kicking us out.... so frustrating!!! Specifically at the point of taking a picture of the negative test result....

After 20 or so attempts and upgrading my WiFi in the hotel it hit me...!!! Trying screenshotting the image of the test before sending....
Eureka .... the screenshot of the test worked and and uploaded with no problem - within a few hours we had our certificate...

Hopefully this helps...

24. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear K M,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.
Sorry for the problems with the app at the beginning.

Kind Regards,

The Klarity Team

Saanut 4/5 tähteä

Does what it says it will.

Booked 2 lat flows at short notice (arrived in less than 2 days) to take abroad and use for the return home requirement. App used was fine, only stress was slow internet speed which meant we had to try uploading 3 times. Result back in about 2 hours. Printed cirt at hotel. Cheeper and easier than local spannish tests at €30 each. I was not prompted to do review and i do sympathise with those whose experience went wrong.

24. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Immi,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.
Sorry that you had to upload more often because of the slow internet.

Kind Regards,

The Klarity Team

Saanut 1/5 tähteä

Still waiting test results after 60 hours

Bought pcr day 2 tests from Tui. Took the tests and posted off via Royal Mail on Tuesday 21 Dec at 9am.
Received email notification that our tests particulars had been recorded and tests sent to circular 1 lab, same day. ( Despite previous responses on here saying they no longer use this lab.) In limbo ever since not knowing if they will be processed by Christmas Day. Very stressful time, ruining Christmas for family . Phone calls not answered. Will keep posting till I hear, but seems a complete waste of money!

23. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Geraldine,

I firstly would like to apologise for your experience with the PCR Tests.

Due to the increased problems with Circular1, we have decided to work with a new laboratory partner in the future.

Please contact us at hello@getklarity.shop to discuss this further if you wish.

Kind regards,

The Klarity Team

Saanut 3/5 tähteä

Certificate to fly ???

I've recieved the kits for our pre flight certificate, but unable to find the Covid in the list to send of the results to receive the certificate, telephone number doesn't work. So at a loss on how to send the results.

21. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Dear Stuart,

Thank you for taking to the time to leave us feedback and a review, we really appreciate it. We apologises that you had this experience with the certificate.

Should the problem still persist please don't hesitate to email us if we can help further - Hello@getklarity.shop

Kind regards,

The Klarity Team

Saanut 5/5 tähteä

Definitely good choice

Rapid antigen - inexpensive and delivered quickly to take on holiday to use for our return flight. Was straightforward to use and confirmation of all clear for travel home was through in less than an hour.

21. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Ms Clarke,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 1/5 tähteä

Klarity medical

Klarity medical, AVOID AVOID AVOID, did an antigen test both negative result, one came back positive on their online certification, un willing to help or admit their error!!

21. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi John,

I firstly would like to apologise for your experience.

Please contact us at hello@getklarity.shop to discuss this further if you wish.
Kind regards,

The Klarity Team

Kind regards,

The Klarity Team

Saanut 5/5 tähteä

Tip-top service!

I obviously can't comment regarding those people who appear to have been let down by Klarity, but this is how we went on. We ordered the basic Klarity lateral flow tests via TUI. They arrived within two days, and we took them with us to Lanzarote. We did the tests without any 'appointments' or guidance, simply following the very basic instructions in the packs, and entering the results in the app. Fifteen minutes later, we received the necessary certificates, and entered the details on the passenger locator forms. Simples!!

19. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Jeff,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 5/5 tähteä

Best Testing service

Best Testing service. Got us back to the UK safely along with to our destination. Keep doing what you are doing! Thank you

19. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Tony,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 5/5 tähteä

Highly Recommend

Reasonably priced for the tests - actually lower priced that alot of other companies. The process was simple and easy to follow. Received Result Certificates super quick. Overall I was impressed with the service and highly recommend to others.

17. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Elana,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 1/5 tähteä

Beware, it looks like a scam.

For some reason, it seems that Klarity Health vanished from the face of the Earth, as evidenced by the recent reviews.

My Wife and I ordered the premium PCR package. We got our test kits and booked our appointments but nobody turned up to either of them (waiting 30min+ past the appt time). Tried cancelling my appt to rebook a later one, but the app doesn't let you rebook. So now we're stuck.

Nobody replies to emails. Phone number on the website is fake. Yep. Looks like a scam.

17. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Charlie,

Thank you for taking the time to leave a review of your experience.

I am sorry to hear that no one showed up to your appointment. We are unable to locate your details currently via TrustPilot.

Please email us to discuss this further if you wish to.

Hello@getklarity.shop

Kind regards,
The Klarity Team

Saanut 1/5 tähteä

6 days and still no result

PCR testing kits were delivered fine. Completed the swabs and sent back and all relevant info submitted via the app.
6 days since the test kit were signed for and delivered still no result.
Poor communication and no response to emails for days. Could not locate a number to contact them.
Avoid and save your money and time!

15. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Stuart,

I firstly would like to apologise for your experience with the PCR Tests.

Due to the increased problems with Circular1, we have decided to work with a new laboratory partner in the future.

Please contact us at hello@getklarity.shop to discuss this further if you wish.

Kind regards,

The Klarity Team

Saanut 5/5 tähteä

In my experience KLARITY cannot be faulted.

From the moment I ordered our COVID Lateral Flow Tests until we took our tests for our flight back to the UK, I have found KLARITY to be totally efficient. Their instructions were clear and helpful. Once our tests were completed and submitted for our certificates, the certificates came back within a very short time. I really am impressed with their service. I am confident that the 2 day PCR test we have to do when we get home will go equally as smoothly

12. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Barbara,

Thank you for taking the time to leave us a review. We really appreciate it and thank you for your feedback.

Kind Regards,

The Klarity Team

Saanut 1/5 tähteä

6 days and no results

6 days and no results

- Sent PCR sample via priority post box 5/12/2021
- Royal Mail tracking confirms sample delivered 8/12/2021
- no replies to emails requesting update on when to expect results
- phone number on website coming up unobtainable

This is not the service I have paid £70 for.

12. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Gillian,

I firstly would like to apologise for your experience with the PCR Tests.

Due to the increased problems with Circular1, we have decided to work with a new laboratory partner in the future.

Please contact us at hello@getklarity.shop to discuss this further if you wish.

Kind regards,

The Klarity Team

Saanut 1/5 tähteä

Poor service

Did 2 PCR tests according to the instructions, logged details in the App and posted in Priority post box by 5.30 am on Tuesday. Website says results within 24 hours of sample being in the lab.
Emails sent to Klarity on Friday asking about the results. They were checking all day on friday.
The results of the first test were only available at 11am on saturday and the second at 1pm on saturday (both over 100 hours since the tests were taken).
Even allowing time for samples to arrive at lab, this is an unacceptable delay.
Not good value for money.

11. joulukuuta 2021
Oma-aloitteinen arvostelu
Klarity Cancer Screening-logo

Vastaus yritykseltä Klarity Cancer Screening

Hi Danny,

I firstly would like to apologise for your experience with the PCR Tests.

Due to the increased problems with Circular1, we have decided to work with a new laboratory partner in the future.

We can not access your detail further on this platform, but please contact us at hello@getklarity.shop to discuss this further if you wish.

Kind regards,

The Klarity Team

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