I found my experience with Kitchen Magic from start to finish was excellent. Wayne the rep gave me some honest and useful advise regarding choice of units and the timeline was as he advised me.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ali fitted my new kitchen last week and it’s looking great, very pleased with what he has done. Ali has been friendly, helpful and patient. Extremely hard working and adaptable given the challenges... Näytä lisää
Yritys on vastannut
I had problems with the ceramic sink that was supplied and fitted by Kitchen Magic. A fitter arrived to sort this out. It involved the chrome drainage section. After he left I could see a scratch had... Näytä lisää
Yritys on vastannut
Cindy, the rep was an excellent sales lady, I normally get 3 quotes but was satisfied with her honesty and help us to not waste money. It was a big job, kitchen and utility room and it was finishe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Is your kitchen feeling a little lackluster? A stunning makeover from Kitchen Magic will breathe new life into your kitchen! By replacing doors, drawer fronts, and worktops, we can completely transform your kitchen—at a fraction of the cost of a full re-fit. From design to bespoke manufacture and expert installation, Kitchen Magic handles it all, making the process effortless for you. Now that’s magic!
Yhteystiedot
Kitchen Magic Limited, Forward Park, 315 Corporation Street, B4 7DS, Birmingham, Yhdistynyt kuningaskunta
- 0121 333 2788
- customer@kitchen-magic.com
- kitchen-magic.com
4,5
Erinomainen
1 t. arvostelua
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Kitchen Magic
Hi Richard,
Thank you for leaving us a review.
We really appreciate you leaving feedback and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
see above
Certainly wouldn't recommend you, and wish I had never heard of you.
That's all I want to say.
6. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Jean,
Thank you for leaving us a review.
We’re sorry to hear that your experience didn’t meet your expectations.
We’d really like the opportunity to understand what went wrong and see how we can put things right. Please feel free to send us further details at customer@kitchen-magic.com.
Kind regards
The Kitchen Magic Team
Excellent cupboard door replacement
Kitchen Magic were quick & very efficient. There was no waiting around for weeks from final measure to installation less than a week
Lovely cupboard doors fitted by an expert fitter in a few hours
Would definitely recommend 😀
16. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Carole,
Thank you for leaving us a review.
We're so happy that you had such a positive experience and really appreciate the recommendation.
Best wishes
The Kitchen Magic Team
Great service, lovely kitchen facelift
From 1st contact everything was easy, all people who came to inspect, measure and fit gave great service, really pleased with the result, our kitchen looks like a new one, perfect, I would highly recommend kitchen magic.
5. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Jane,
Thank you for leaving us a review.
It's really lovely reading your review and we're so pleased that you are happy with our great service.
Best wishes
The Kitchen Magic Team
Excellent workmanship
Both fitters got on with their work they were tidy and skilled the materials are excellent quality, highly reccomended.
19. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Mick,
Thank you for leaving us a review.
We are so glad that you are pleased with our quality materials and skilled fitters.
We hope you re enjoying the kitchen.
Best wishes
The Kitchen Magic Team
Absolutely over the moon with my new…
Absolutely over the moon with my new cupboard front s. Brilliant service. I feel like I have had a brand new kitchen.
A huge big thank you.
20. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Tracey,
Thank you for leaving us a review.
We really appreciate your kind words and are so pleased you are over the moon with the kitchen.
Best wishes
The Kitchen Magic Team
The service was exceptional
The service was exceptional. Quality of kitchen unit is excellent, it was made bespoke, we found their advice brilliant. It was delivered and installed so quickly, highly recommend!
22. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi there!
Thank you for leaving us a review.
We're so happy that you recognised our exceptional service and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
Shoddy customer service
Drawers were incorrect after the fitter cut them smaller than originally measured by the surveyor and the salesman.
Customer services were really unhelpful, requesting photographs and a written statement from me (my disability makes this incredibly difficult).
All they needed to do was ask the fitter why he cut the pre cut drawers smaller.
19. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Sam,
Thank you for leaving us a review.
We’re sorry for the frustration caused and that our previous communication did not feel helpful.
We can confirm the drawer boxes supplied are correct. Soft-close drawer boxes are slightly smaller than standard drawers due to their thicker sides, which explains the difference you noticed.
We understand this explanation has already been given and regret that it did not meet your expectations. While we appreciate that providing photographs and written information can be difficult, these may be required under our terms and conditions to help us assess a situation.
Some components are pre-cut, however the fitter may need to make minor adjustments on site to ensure the best fit.
We thank you for your feedback and hope you are enjoying your kitchen.
Best wishes
The Kitchen Magic Team
Gary came and planned our kitchen…
Gary came and planned our kitchen refurbishment, he did a great job. Service was quick, efficient and friendly. Highly recommended.
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kitchen Magic
Hi Eamonn,
Thank you for leaving us a review.
We are really glad you had a positive experience, and are happy with Gary's work.
We will pass on your kind words and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
Very impressive service and great…
Very impressive service and great quality doors!
I am very happy with the service I received from Kitchen Magic. The whole process took two weeks from me contacting them, receiving a quote and the work being completed! Everybody I dealt with was very friendly and professional, and I am delighted with the outcome of the work. The new doors have transformed my kitchen.
21. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Katie,
Thank you for leaving us a review.
We're so happy that you had such a positive experience and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
What a fantastic company,wow are…
What a fantastic company,wow are kitchen is transformed it is so nice I keep looking at it,I would recommend them to my friends and family.
14. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi Maggie,
Thank you for leaving us a review.
We're so pleased that you are happy with the transformation and really appreciate the recommendation.
Best wishes
The Kitchen Magic Team
Great product and service
Really happy with the product. The fitter was fabulous and went above and beyond.
7. tammikuuta 2026
Vastaus yritykseltä Kitchen Magic
Hi John,
Thank you for leaving us a review.
We really appreciate your feedback and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
Poor customer service
I ordered a brochure and 2 days later a rep phoned me, I was at the vets with my cat so asked him to call that afternoon. Three weeks later no call so I rang the company, they couldn't put me through to the sales team as it was lunch time but somebody would call me that afternoon. One week later still no call, rang them again and remarked thier lack of customer service was abysmal they were full of apologies and would transfer me to the sales team I hung up after waiting over 5 minutes as no one replied and no apology for the wait. Not the experience you expect from a company, I dread to think what fitting service they provide
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kitchen Magic
Hi Wendy,
Thank you for leaving us a review.
We’re sorry that your experience was frustrating, as this isn’t the level of service we aim to provide.
Our records show a call was made at around 4:30pm on the day requested but there was no response. While we’re unable to find records of further calls, it’s clear that communication did not meet expectations, and we apologise for that.
We do not expect customers to be left waiting and it is not our policy to keep customers on hold for prolonged periods of time.
If you’d still like us to assist or discuss this further, please contact us and we’ll be happy to help.
Best wishes,
The Kitchen Magic Team
inspected,priced,surveyed,fitted think…
inspected,priced,surveyed,fitted think it was 10 days total . fitting done by ALI hell of a nice man efficiant and superb at his job .most important higher managment [the wife] very happy
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kitchen Magic
Hi Mally,
Thank you for leaving us a review.
We're so glad that everyone is happy with the installation.
We'll make sure your kind words are passed on to Ali.
Best wishes
The Kitchen Magic Team
Excellent experience with the Peter from KitchenMagic
Hi,Today we had an appointment with the person from Kitchen Magic's guy named PETER EXARHOULEAS
for the free consultation. We were thinking to refaing the kitchen cabinets.First, he asked our priorities and choices and according to that he calculate and give us the estimate. He spend enough time to showed and explain the details of the project to make sure that we are on the same page.I appreciated for all his efforts,time and advise. He showed us on the IPad that how it gonna looks my kitchen after refacing it. Thank you Peter!!
I am glad that I pick the right company.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kitchen Magic
Hi Renu,
Thank you for leaving us a review.
We're really happy that you had such a positive experience and look forward to the installation.
Best wishes
The Kitchen Magic Team
The cupboards and worktops were of a…
The cupboards and worktops were of a very high value standard as were the sink and taps.The main installer Ali was always cheerful and arrived early and left late each day despite having to and fro to Birmingham on a daily basis. My wife and I think that he's one of the hardest workers we have met.Everything was completed to a very high standard. Highly recommended.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kitchen Magic
Hi Douglas,
Thank you for leaving us a review.
We're so pleased that you are happy with the quality of our products.
We really appreciate the recommendation and your kind words will be passed on to Ali.
Best wishes
The Kitchen Magic Team
Professional friendly Company
Lukasz has just finished installing our new kitchen and its looks lovely. I must say from the first contact of booking in a visit to the end every member of staff have been thoroughly proffessional and properly listened.
This started with Peter the designer, I explained our end goal asked him to stick within budget and he suggested designs and bits and pieces that utilised all goals.
Then the fitter/measure turned up, he ticket everything off that Peter had done, made a couple of changes for no extra cost to streamline even further.
It was then Lukasz's turn, he was polite, friendly professional and VERY clean and tidy. He even did some extra bits and bobs to make it look even better.
Really apart from being cheaper (ha ha), and the cost was actually about as I expected there was nothing that could have been better.
Would definately recommend.
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kitchen Magic
Hi Tracy,
Thank you for leaving us a review.
We are really pleased that you had such a positive experience and will pass your kind words on to everyone involved.
We really appreciate the recommendation and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
Not a company I would recommend
Not a company I would recommend. Sales and kitchen fitters at odds. Felt lied to and put in unbearable position. Doesn’t come across as a professional company when fitters urinating down the side of my property.
19. marraskuuta 2025
Vastaus yritykseltä Kitchen Magic
Hi Karen,
Thank you for your leaving us a review.
We’re sorry to hear that you feel dissatisfied with your experience.
We take any concerns regarding professionalism extremely seriously. The behaviour you’ve described is not acceptable and would have been immediately addressed had it been reported to us at the time.
We have reviewed our records and cannot find any details of these issues having been raised previously, which unfortunately limits our ability to investigate or resolve them retrospectively.
That said, we are happy to look into this further if you are able to provide more information. Please contact us at customer@kitchen-magic.com, so we can review the matter properly.
Kind regards
The Kitchen Magic Team
Very efficient workers
Very efficient workers, completed the work very quickly. Very clean and tidy workers.
15. marraskuuta 2025
Vastaus yritykseltä Kitchen Magic
Hi Mr Murphy,
Thankyou for leaving us a review.
We really appreciate you sharing your experience and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
Fantastic kitchen
Fantastic kitchen. Everyone so helpful and the overall experience was great. Everything cleared up each day. I would recommend kitchen magic to anyone.
15. joulukuuta 2025
Vastaus yritykseltä Kitchen Magic
Hi Wendy,
Thank you for leaving us a review.
It's so lovely that you are happy with your fantastic kitchen.
We really appreciate the recommendation and hope you are enjoying the kitchen.
Best wishes
The Kitchen Magic Team
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