Great customer service, answering my questions with clarity and ease. I called on Monday, my call went to voicemail…I didn’t leave a message. However, as I hit the send button on an email response a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve noticed marked improvement in my Achilles bursitis since using the Move+. I’ve dealt with this injury for so long that it turned calcific. Since using the Move+ 2x per day (total of 30min), it’s... Näytä lisää
Amazing Support and Responsiveness Kineon are my kind of people. Purchased my device and as I reach out for support on my order they were quick to respond, extremely helpful and met my several reque... Näytä lisää
immediate response on emails, got free replacement of broken strap! They even noticed I ordered already a new one, which they cancelled. Using product now for some weeks, difficult to say effect on my... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home. Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us. We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.' Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Yhteystiedot
Yhdysvallat
- hello@kineon.io
- kineon.io
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 15 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good product & Good service
Well, they came back to my request very fast and very polite with a good mood and trying to help the best they can. I'm really satisfied with the handling of the situation. Also the product seems to work good for rehabilitation and after trianing.
The response was almost immediate and…
The response was almost immediate and action to resolve the issue was just a quick. Kind and thorough help. Thank you!
The agent was very nice and helpful
The agent was very nice and helpful. They replied quickly and apologized for the missing Relief device. They said they would send it to me, so I’m happy with the service. Thank you!
Very prompt and assuaged my concerns…
Very prompt and assuaged my concerns with replacement parts shipped the same day. Wow! I wish all companies had agents like this.
Wow I had a great customer experience…
Wow I had a great customer experience from Noel regarding a broken strap. It was the fastest handoff from an automated chatbot to a person that I've experienced and Noel quickly helped me understand how best to get a replacement strap.
Kineon customer service is exceptional and so is the Kineon
Kineon customer service is exceptional. I have made several enquiries and they have always responded in a friendly, helpful and professional manner.
I would also like to thank them for developing the Kineon. It has helped me so much. I am 66 and still enjoy being active. I painted my house 3 coats and developed a pain first in my shoulder then it moved up to my neck. I had this about 3 yrs ago and it made my life a misery. I used the Kineon twice a day for 15 mins. After a few days I felt I was making progress, then after 3 wks the pain has gone. In fact we bought another one so we always have one at home for other family members. I would go as far as to say that this is a household essential for anyone over 60. Thank you!
Excellent service all around
Excellent service all around. The process was easy and the agent was very kind and informative.
Emailed support
Emailed support, received reply very quickly, with information I had requested.
Amazing product!!
I am so incredibly grateful I found the MOVE+ Pro LED & Laser.
After being told that I needed a knee replacement, I started seeing an osteopath and had approximately 10 sessions that included manual therapy as well as laser treatments. I could feel that the laser was helping my knee, but I knew I needed to use it consistently to really support my healing. Continuing with frequent appointments simply wasn’t financially feasible for me.
That’s when I decided to purchase the MOVE+ Pro for home use.
I’ve been using it for just five days, and the improvement in my knee has been significant. I’m honestly amazed at the difference I’m already noticing.
For me, being able to continue the laser therapy regularly at home has been a game changer. I’m so grateful to have found a way to support my knee consistently without needing to rely solely on regular appointments.
The results I’m experiencing speak for themselves, and I’m incredibly thankful I made this investment. ❤️
Best most patient customer service…
Best most patient customer service ever! Noel made it easy for me to return this bundle. Thank you so much. Susan Cassaro
Very responsive to contact
Very responsive to contact. Product is legit. The website could be better.
I had to contact support today for an…
I had to contact support today for an issue with my strap, they were very helpful and resolved my issue right away.
The team was very knowledgeable and…
The team was very knowledgeable and helpful. Great product and great support. Thanks!
Arthritis in both thumb joints
Arthritis in both thumb joints, as a photographer who uses a drawing pad, creates a good amount of stress on the joints. I am also a competitive shotgun and pistol shooter, which also creates stress on the joints. After using the Kineon system for a week, I have noticed quite a reduction in the pain I have been having. I just visited a hand specialist Dr. and their recommendation would be surgery or injections, which i might have considered. I declined any of those and will continue using the Kineon daily. Awesome product, and i have not yet tried it on my knee or shoulder which is next.
Their customer service has been top notch as well. +10.
I was hesitant at first to even try this but very happy i did.
Kineon The Exceptional
To the team at Kineon, thank you so much for your amazing customer service. Thank you, Jaiko for being my point of contact and for sorting out my redelivery.
Lastly, thank you for an amazing product. I hope to buy another relight unit soon.
The Kineon folks helped me with info on adapters
The Kineon folks helped me with info on which adapter is recommended to charge the MOVE. I sent an email in and it was answered almost immediately. They were kind and efficient and they also sent me a link for some chargers that would work. Talk about giving me the whole answer and so quickly. Great customer relations! Now, I’m off to start using this amazing product. I have great expectations for how it will help me heal some chronic injuries! 🙌🏼🙌🏼
Excellent customer service
Excellent customer service. Timely, friendly and super helpful. Great overall experience. Thank you!
Sehr praktisch
Sehr praktisch, kann ich im Urlaub und auf Reisen weiterbenutzen, genauso effektiv wie größere und schwerere Geräte.
Device and customer service are great
This red light device works great and is easy to use. Easy to set up, and the charge lasts quite a long time.
The company also stands behind its product and offers great customer service!
Great Customer Service!
Contacted customer service and they got back to me on the Labor Day holiday! And took care of my problem right away.
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