I love the Visual Changes products! I am able to go to Kimberly’s website and order what I need in less than a minute. The shipping is free and it arrives in a few days.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Received my item very quickly! I’ve used visual changes product from my esthetician before and I loved it so much because it works wonder on my face and does not irritate my skin. However, during covi... Näytä lisää
Honestly speaking, after having a terrible experience with other brands, it's felt like there's no better product that is good for my skin. However, I kept hearing great things about this clearing gel... Näytä lisää
I've been ordering with Kimberly Beauty for about 6 years now and have never been disappointed. My orders are always accurate and shipped timely. The products are pacakged with care and deliver... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Our Mission: We will do everything possible to make your visit and/or your shopping experience a pleasant one. We've been working hard to make certain that your experience is simple, straightforward and convenient. We will offer only top brands, competitive pricing and outstanding customer service, as well as the most updated treatments available. We value your relationship very much... and will do whatever we can to make your experience an enjoyable one.
Yhteystiedot
4130 S 144th St, 68137, Omaha
- CustomerCare@KimberlyBeauty.com
- kimberlybeauty.com
5,0
Erinomainen
360 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Happy customer
Fast shipping and helpful information for how to use product.
27. kesäkuuta 2016
Oma-aloitteinen arvostelu
Gift certificate
I ordered a gift certificate from out of state for me daughter in Omaha. Service was quick, friendly, and the process was easy. I will be anxious to hear from my daughter about her massage.
16. kesäkuuta 2016
Oma-aloitteinen arvostelu
Good company to order supplies from
I placed an order with Kimberly Beauty and received my order faster than I thought.
12. kesäkuuta 2016
Oma-aloitteinen arvostelu
First timer
It was my first time using this website, but everything came on time and as ordered!
7. toukokuuta 2016
Oma-aloitteinen arvostelu
Picture didn't match
The picture of the item I purchased did not match the product I recieved. Also, I sent an email about this and was never contacted. Your advertising should be accurate in order for a client to trust your products.
3. toukokuuta 2016
Oma-aloitteinen arvostelu
Vastaus yritykseltä KimberlyBeauty.com
Hello Christine,
Thank you for reaching out to us, and I sincerely apologize for the delay in response. Regarding your comments; I appreciate you bringing this discrepancy to our attention, and I understand your confusion when your order arrived. The images that are currently on our website were provided to us by Farmhouse Fresh to use in advertising their brand. However, we will be updating the images with our own to help provide shoppers with a more accurate depiction of the product they will receive...and I am sure that future shoppers will thank you for that!
You are important to us, and we want to make sure that every experience with KimberlyBeauty.com is a positive one. If I can be of any further assistance (or if you have any other helpful ideas :), please don't hesitate to ask. Waverly @ KimberlyBeauty.com
Long wait time.
I ordered close to $300.00 of visual changes plus shipping. I normally use a different site and wish that I never went through this on line company. I placed my order on the 15th of March. I received an email saying they received my order and took my payment that night. I emailed them back on a Friday to ask when I would receive my order, they replied that I would have to wait until Monday before that question could be answered. The following Tuesday they said they would ship it to me. I looked on the UPS link and it should be here by this Friday. 10 days and I paid for it to be here sooner. I sent an email asking about my shipping and have received no response. There's very few people that carry visual changes. I will be going to using another company the next time I pay for $300.00 of merchandise with a shipping charge that they don't bother to go by and have to wait longer for my things.
23. maaliskuuta 2016
Oma-aloitteinen arvostelu
Great service!
I love the Visual Changes Products that I use and have been happy using Kimberly Beauty. No problems at all! Thank you!
7. maaliskuuta 2016
Oma-aloitteinen arvostelu
Easy to work with and correct my mistake!
Forgot to add 30% discount. Notified Kimberly and they corrected my mistake of a $54 savings to me!!
5. maaliskuuta 2016
Oma-aloitteinen arvostelu
Trustworthy, timely & great products
Such a great experience ordering from Kimberly Beauty & it's so simple to find great products. Delivery was much sooner than expected so I will continue to utilize as my go-to place!
29. helmikuuta 2016
Oma-aloitteinen arvostelu
Excellent Service
Received my order promptly along with free sample skin product!
26. helmikuuta 2016
Oma-aloitteinen arvostelu
Great Customer Care
I really loved the thoughtful sample they included (a product sample from the same company I ordered from). Great idea to help introduce me to new items I never would tried; or even known existed! Highly recommend Kimberly Beauty!
24. helmikuuta 2016
Oma-aloitteinen arvostelu
online purchases
I have been ordering for years online, always fast service and easy to order.
16. helmikuuta 2016
Oma-aloitteinen arvostelu
Thanks!
Great products :) I have super dry skin, and this saved it!
12. helmikuuta 2016
Oma-aloitteinen arvostelu
Love Visual Changes products!
Quick delivery & included samples
27. tammikuuta 2016
Oma-aloitteinen arvostelu
Great place to get all of my special beauty supplies Love it.
Great place to get all of my special beauty supplies ..free sipping & fast
26. tammikuuta 2016
Oma-aloitteinen arvostelu
Shady
I ordered 70.00 cream and was not aware that it was recalled. Did not say it was recalled or backordered on the website, did not receive an email notification, AND I was charged before even knowing this. I am furious. This company seems shady and Im curious to even see if Im refunded.
20. tammikuuta 2016
Oma-aloitteinen arvostelu
Vastaus yritykseltä KimberlyBeauty.com
Hello Alexandra,
We apologize for the slower than normal notice regarding your product. Due to the weekend and the MLK Holiday, we were just informed that the most recent batch # of Sanitas Vita Rich Moisturizer that we'd received was being voluntarily recalled. There is no notice on our website because the voluntary recall only pertained to that one certain batch #, which is being replaced immediately, creating a minimal delay. Along with Sanitas, we do our very best to inform customers when there is any type of concern with their products, and we act on those concerns immediately. The moment we were made aware of the recall, we sent you an email (delivered 01/20/16 @ 12:16pm) stating that there was a delay in your order, and the reason for that delay. Had there been no recall, there would have been no delay, and you would have received your order within the 3-7 day shipping as ordered (if not earlier, since we do pride ourselves on FAST shipping).
We are sorry that we have not been able to complete your order satisfactorily, however ensuring that the quality of the product you receive is equally as important as the timeliness in which you receive it. We felt it necessary to ship only the very BEST that Sanitas has to offer, and therefore paused the shipping on your order until we had a new batch in hand.
Your requested refund has been issued for the total amount paid. We hope that you will agree, that although the term "shady" was used, it in no way describes our business practices.
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