Kilncrafts couldn't have been more helpful. The Daisy wheel is excellent for the price. It is extremely quiet, neatly fits into my studio and is exactly as described. The wash pan is easy to clean and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent customer service throughout the buying process. When I ordered the kiln I was given practical advice on which Kiln to choose and Olivia kept me updated on its progress and what to expect whi... Näytä lisää
Great service and communication and I was kept up to date on delivery time. Whenever I had a query they always got back to me with the answer. I shopped around various companies and Kilncrafts offer... Näytä lisää
Excellent people to buy from. I ordered my new wheel and had a phone call arranging delivery plus excellent follow up care. Would highly recommend.
Yrityksen tiedot
Yrityksen kirjoittama
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Yhteystiedot
Yhdistynyt kuningaskunta
- kilncrafts.co.uk
4,9
Erinomainen
114 arvostelua
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Service that goes the extra mile!
Kilncrafts have been incredibly helpful and supportive at each step of the process. Investing in a kiln was quite a major undertaking for me. Matt provided great advice so that I could find a kiln that matched my requirements and budget. He kept in touch to see if I had any other questions prior to my order and he kept me updated regarding the expected delivery date. Kilncrafts definitely go the extra mile to provide a great service!! And I love my kiln!!
28. marraskuuta 2023
Oma-aloitteinen arvostelu
I recently purchased a kiln from kiln…
I recently purchased a kiln from Kilncrafts ( kilncare v46) I was contacted to ask if they could assist with the checkout process which was a lovely personal touch for something of that value.
The checkout process and website reassured me it was a 3-4 day delivery which was perfect to get though my firing back log only to find out that was an error and it was 3-4 weeks!
Although I was miss informed I was given regular updates from them and they were always very quick to respond to any communication which i valued a lot.
The price of the item was very competitive and with kiln selves it was an an easy decision.
The kiln it’s self is perfect it’s compact and packs a punch I’ve fired a few times now to 1200 and it’s never been a problem for a plug in kiln. It hold the heat really well which is great for heating up but if you’re impatient like me then the cool down feels like an age.
Over all I would recommend Kilncrafs for value for money and top notch communication.
2. lokakuuta 2023
Oma-aloitteinen arvostelu
I chose kilncrafts by searching online “buy kiln”
I chose kilncrafts by searching online for a kiln and liked the initial product they were offering. When I looked further into their website, it was clear and easy to follow. I then telephoned to follow up my enquiry and spoke to Matt who was very helpful. He answered all my questions and I decided Kilncrafts were the business for me to start my new hobbie successfully and purchase my very first kiln. They explained the time it would take to be made and we’re spot on. They explained the delivery process to me and the kiln was delivered successfully and exactly when expected. Now for the exciting bit- the kiln came with full instructions which were clear and easy to read segmented into understandable sections. I set everything up and followed the guidelines and then wanted to ask a question regarding the fibres in the kiln. I telephoned and straight away was given an answer and didn’t feel judged at all at being a newbie to all this kiln stuff! Over all I’m extremely impressed with the high level of service and the quality of the product. I feel it’s very good value for money and I will definitely use the company again in the future. Thanks for all your help with everything. 10/10 from me. Would highly recommend to anyone looking to purchase a kiln even if you’re new to it all. The company will help you decide what’s best for your need.
25. lokakuuta 2023
Oma-aloitteinen arvostelu
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