I have bought from this company before and really loved their products. However, this time when I ordered the necklace did not match the picture shown on the website. I reached out to their customer... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing. Kilkenny Silver range is so pretty and beautiful. I think they recently had a branding / packaging change and the packaging is so pretty, pink and feminine and gorgeous so that’s what pro... Näytä lisää
Packaged beautifully. My chain came in the normal Kilkenny Silver box, wrapped in matching tissue paper, and in a Kilkenny Silver bag inside the box. This made the package much bigger than expected b... Näytä lisää
I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.
Yhteystiedot
Astra Trading Jewellery Ltd, Cappagh, R95PP80, Inistioge, Irlanti
- kilkennysilver@gmail.com
- kilkennysilver.com
4,3
Erinomainen
191 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
fastest delivery
Ordered 2 necklaces from the website on the 20th of December and I received them the morning of the 22nd of December was honestly the fastest delivery ever
20. joulukuuta 2024
Vastaus yritykseltä Kilkenny Silver
We know how exciting it is to receive new jewellery, so we aim to provide a fast and efficient service to get your Kilkenny Silver pieces to you as quickly as possible! ✨ We work hard to ensure minimal wait times because we believe you shouldn’t have to wait too long to enjoy your new favourites.
Great service, perfect
Great service, beautiful jewellery, quick delivery, perfect packaging, very happy with this company, definitely recommend
18. joulukuuta 2024
Vastaus yritykseltä Kilkenny Silver
We truly appreciate it! It’s always a pleasure to hear from happy customers—thank you for your support! 💎😊
Great product fast delivery great price…
Great product fast delivery great price 👍👍
16. joulukuuta 2024
Vastaus yritykseltä Kilkenny Silver
Thank you for your lovely comment! It’s wonderful to know our jewellery is being enjoyed. 💍✨
Jewellery came very quickly and…
Jewellery came very quickly and beautifully wrapped- fabulous
12. joulukuuta 2024
Vastaus yritykseltä Kilkenny Silver
We pride ourselves on fast and efficient service because we know you can’t wait to receive your Kilkenny Silver pieces! ✨💎
Absolute 💯 percent
Absolute 💯 percent. I was very lucky the item I ordered online was out of stock and the shop double checked to see if 1 was left and there was.
They called me immediately and were very professional and lovely to deal wit Quick posting & great communication 👏 💯
10. joulukuuta 2024
Vastaus yritykseltä Kilkenny Silver
Thank you so much! We take great pride in delivering professional service, and we’re delighted to hear your positive feedback. 😊✨
Beautiful bangle
Easy to purchase. Arrived quickly and beautifully packaged. Very pretty and good quality.
9. joulukuuta 2024
Vastaus yritykseltä Kilkenny Silver
That’s wonderful to hear! We’re so glad you had a great experience with us. Thank you for taking the time to share your feedback. 🙌
Quality earrings, beautifully packaged and quick delivery time! Very impressed!
Bought 2 pairs of children’s earrings and they arrived quickly in beautiful packaging . Earrings are fantastic quality - very impressed and will definitely be buying from Kilkenny Silver again!
7. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kilkenny Silver
We’re thrilled you’re happy! Your satisfaction is what drives us, and we appreciate your support. 💖
Kilkenny Silver success
Kilkenny Silver have an easy to navigate site.
Order dealt with efficiently and easily and delivered without problem.
My purchases look beautiful and of good quality,value for money
29. marraskuuta 2024
Vastaus yritykseltä Kilkenny Silver
So glad you had a great experience! We appreciate your feedback and look forward to serving you again. 💎
Very quick delivery
Very quick delivery. Was no problems with it. The product is very good quality and well priced.
20. marraskuuta 2024
Vastaus yritykseltä Kilkenny Silver
We truly appreciate your feedback! Providing a professional and seamless experience is what we strive for, and we’re so happy to hear you’re satisfied. 😊
Goods delivered on time and excellent…
Goods delivered on time and excellent quality jewellery.
13. marraskuuta 2024
Vastaus yritykseltä Kilkenny Silver
Your support is truly appreciated! We take great pride in our service, and your kind words make it all worthwhile. 💙
Frustrated
I have never been so frustrated with a company. I bought two necklaces online and only received one. After many attempts to email, I have yet to receive a response. There is no phone number to call. I would not recommend ordering anything from this company.
I did receive a response from Kilkenny and they are sending my second necklace today. I wish they would have responded quicker but hopefully it will be good now.
20. lokakuuta 2024
Vastaus yritykseltä Kilkenny Silver
Hi Barb, I am sorry to see your review as I had said in my last email to you that it was a simple mistake made on our side and that I would send you the second necklace no problem. The second necklace has been sent. Please be paitent for it to arrive as it may take a few days to get to the USA from Ireland.
I received a pair of your earrings as a…
I received a pair of your earrings as a present, I liked them so much that I looked to see if you had a matching pendant and you did so I ordered that and received it today and it didn’t disappoint me. I never ordered from you before and would highly recommend your company.
21. lokakuuta 2024
Vastaus yritykseltä Kilkenny Silver
Thank you so much for you kind review, we are so happy that like our products.
Sweet and Affordable
Very pretty matching jewellery that seems to be well made and all at affordable prices.
4. lokakuuta 2024
Vastaus yritykseltä Kilkenny Silver
Thanks you for you review. Our goal is to provide our customers with a variety of high quality affordable products.
Vastaus yritykseltä Kilkenny Silver
Thank you so much.
I was waiting no time for my purchase…
I was waiting no time for my purchase of child's daisy chain and matching earrings they are so beautiful 😍
7. lokakuuta 2024
Vastaus yritykseltä Kilkenny Silver
Thanks for your review.
Non-existent customer service
Order shipped to the wrong address. Have made multiple attempts to contact them to address the matter and have received no response. I can't recommend this company based on that experience, unfortunately.
9. syyskuuta 2024
Vastaus yritykseltä Kilkenny Silver
Sorry Clodagh but this is the first time I can see that there was an issue with your address, I can't understand where your emails have gone. I can see your order was delivered.
Great service and very personable…
Great service and very personable staff. Dan in Kilkenny Silver went over and above all expectations to sort out gifts for me when it was discovered the items I had ordered were out of stock. Really appreciated the effort and the gesture. Very sound!
17. syyskuuta 2024
Speedy delivery Beautifully presented…
Speedy delivery Beautifully presented high quality gift Thrilled with my purchase
16. syyskuuta 2024
First Class Service.
I am absolutely delighted with the pendant and bracelet i purchased from you love the presentation boxes My niece and nephew in USA Will be delighted to get these gifts from Ireland ,easy to use website and fast delivery.Thanks again .
10. syyskuuta 2024
Exceeds expectations
Easy process, goods arrived when specified. As they are a present haven't opened them.
30. elokuuta 2024
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