Kiezebrink UK Ltd. Arvostelua 3 576

TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier ser... Näytä lisää

Saanut 5/5 tähteä

Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t... Näytä lisää

Saanut 5/5 tähteä

Best ever company for my raptors, ordered Thursday and delivered on Saturday but in the mean time I had to feed another batch of doc from an another company and my owls point blank refused to eat them... Näytä lisää

Yrityksen tiedot

  1. Eläinruokakauppa

Erilaisten ulkoisten lähteiden tuottama tieto

Kiezebrink UK produces, sells and distributes animal foods around the United Kingdom focusing on exotic animal and raw meat diets. Its mission is to supply its customers with high-quality animal food along with excellent service and advice.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Saanut 1/5 tähteä

Used to be very good

I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats loved them so much. I felt like this is the brand I will stay with forever.
Up until now, this company Keep changing the supplier maybe 3 times? The food is not like before anymore. The quality drops. All the meat mashed into red sausages you can not see what going into them, and my cats won't eat them anymore.
Cheaps out everything now. Hope you can change back to the older supplier.

13. helmikuuta 2026
Oma-aloitteinen arvostelu
Kiezebrink UK Ltd.-logo

Vastaus yritykseltä Kiezebrink UK Ltd.

Dear Sijia,
Sorry to hear about the issues you are finding with our food. If you could contact us directly on 01284 810779 so we can discuss the issues you are finding and look into it in a bit more detail. We can see that you have ordered a variety of products from us over the past year. It would be good to know if it is one specific product which has been inconsistent, or is it a variety of them. We normally get very positive feedback about our products so would like to investigate why you are not finding this.
Kind regards
KB Animal Foods/Kiezebrink UK Ltd.

Saanut 5/5 tähteä

Best quality raw food on UK market

I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier service and is still frozen rock solid. I’ve never had any issues of broken or half thawed sausages (the food is packaged that way) unlike other brands. My 5 Maine Coons love the rabbit meat and are thriving on it. Defensively 5+ stars for KB!

10. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service and prices

Great service and prices, quality of the items ordered is top notch as usual.
Was easy to order. They kept me up-dated when it will be delivered 😊❤️

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have never ordered from here before…

I have never ordered from here before and was hesitant. I ordered a bulk load of frozen reptile food and got the order within a couple of days.

Great service, prompt dispatch,good quality. Kept up to date with delivery and good courier service.

4. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

ATTENTION

ATTENTION! With the day-old chicks from Kiezebrink!!! My cats (2 Sphynx & 1 Maine Coon/ragdoll) have all been eating a combination of kibble (Yarrah) and raw meat since they were kittens. Bought 10kg last week. My Sphynxes smell it and don't eat it. My Maine Coon/ragdoll gets sick from it! In 2 weeks my Main Coon has halved in body weight. After eating the chick he had to vomit. Now given another chick based on weight and he had to vomit again immediately!!! BEWARE!

18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Since Kiezebrink changed their couriers…

Since Kiezebrink changed their couriers from ANC to DHL I will no longer be ordering my cat's chicks from them. All of my last 3 deliveries were a cock-up, the last one had started defrosting so I now refuse to use any company that uses DHL's services.

25. kesäkuuta 2024
Oma-aloitteinen arvostelu
Kiezebrink UK Ltd.-logo

Vastaus yritykseltä Kiezebrink UK Ltd.

Dear Caroline,
Sorry to hear that you are not happy with the deliveries you receive from us through DHL. One of the reasons we moved away from APC was due to the bad service we received from them in some areas. It appears that all courier companies have issues in certain areas and that none are perfect. It does appear your last delivery was made on the day and time window specified. However, we will pass your feedback on to DHL and let them know you are not happy with their service.

Saanut 5/5 tähteä

…excellent

Superfast delivery well wrapped great communication from start right up to delivery I will be using the company again I highly recommend

4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First class

First class, I’ve been ordering for years and my dogs and cats love the variety meat, fish and birds.
I'm very happy I have found this company, I can't recommend these pet treats enough.

29. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

always great quality

always great quality, well packaged with ice packs to maintain freshness,

the price quality service is definitely the best I've had.

17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic store.

Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t like as recommended by the breeder. There are so many choices with Kiezebrink. l am fortunate to live near the store and can collect fresh chicks on a Friday am. Many thanks.

12. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First class

First class, I’ve been ordering for years and my dogs and cats love the variety meat, fish and birds. The delivery drivers are always very friendly and helpful too. The different sizes off portions is very helpful for singular pet owners.

21. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Only have used the once , but will order again

Only have used the once , and will order again!
I ordered raw dog food,
KB COMPLETE - 1KG - HORSE SAUSAGE ( Dogs love this )
KB COMPLETE - 1KG - DUCK/LAMB SAUSAGE ( Dogs enjoyed)
KB COMPLETE - 1KG - POULTRY (Dogs enjoyed)
ALASKA DOG - COMPLETE RED (800GM) (Dogs enjoyed)
ALASKA DOG - COMPLETE WILD (800GM) ( 2 Dogs enjoyed & 1 struggled very strong fishy smell)
easy to use website and every item was packed well,

24. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I can't recommend these pet treats…

I can't recommend these pet treats enough! My pet goes crazy for them every time. Not only are they irresistibly tasty, but they are also made with natural ingredients and free from any artificial additives. It's a guilt-free indulgence for my furry companion.

27. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Cannot order from this site

Cannot order from this site. I don't know whether it's an issue with the site itself or what but after going through the process of selecting food, entering delivery details AND card details the order process redirects to an empty basket. Which seems suspicious and I'm probably going to have to contact my bank.

8. toukokuuta 2023
Oma-aloitteinen arvostelu
Kiezebrink UK Ltd.-logo

Vastaus yritykseltä Kiezebrink UK Ltd.

Dear Heather,
Sorry to hear that you are having issues placing your order through our site. We do process hundreds of orders through our site each week so it is strange why yours won't process. Please be assured that if the order hasn't processed the payment then the money won't be taken from your bank account. We can see on the payment portal that you tried to make two payments, but they both failed. Please phone us on 01284 810779 and we can process your order manually. Sorry for the inconvenience this may have caused.
Kiezebrink UK Ltd.

Saanut 4/5 tähteä

good quality food that arrives still frozen

I have been using Kiezebrink now for a few years for dog food, retile food and bird of prey food. I've never had any issues with delivery; the food has always arrived frozen through, even during the hot hot summer of 2022. Quality is no different to any other supplier I have used, web site is easy to use. The only point of frustration i have is occasionally the delivery will be delayed, outside the normal 3 days, but I do not get any message to say why or when the delivery will come, so i don't know if i should go to the local pet shop to see me through or hang on.
This is a very unusual event, not regular enough t to make us want to change supplier and normally, delivery will be within 3 days of the order, but its an area of improvement that would give them 5 stars imo.

2. toukokuuta 2023
Oma-aloitteinen arvostelu

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