Products are okay probably not top end and they do have a design flaw in that there’s nowhere for the wire to get through the frame. Brought a few and forgot to use the discount code so they applied t... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Whats not to love about Kiasia heating. A great range of good looking, and highly efficient heating products. That not only look hood, but do an amazing job at quickly heating very cost effectivel... Näytä lisää
Yritys on vastannut
Great people and brilliant products. They are just SUCH helpful people. I've now bought a total of 6 of their infrared heating panels, plus controls. AND they put me in contact with an excellent solar... Näytä lisää
Yritys on vastannut
Having ordered an 1800w or heater bar I received very fast. Unfortunately the unit was faulty. I immediately emailed Kiasa, spoke to the lovely Ava, explained the issue and was offered a refu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Kiasa Heating UK – Efficient & Reliable Heating Solutions www.kiasa.co.uk At Kiasa Heating UK, we are committed to providing high-quality, energy-efficient heating solutions for homes and businesses across the UK. Specialising in infrared panel and heater Bars providing eco-friendly warmth, we ensure our customers enjoy the perfect combination of comfort and cost-effectiveness. Why Choose Kiasa Heating UK? ✅ Innovative Heating Technology – Our range of infrared heaters delivers efficient, instant warmth with minimal energy consumption. ✅ Quality & Durability – We take pride in offering premium heating products that are built to last. ✅ Customer-Centric Approach – With outstanding customer service and expert technical support, we’re here to help every step of the way. ✅ Fast & Reliable Delivery – Get your heating solutions quickly with our efficient shipping services. ✅ Excellent Value – Competitive pricing without compromising on quality. Our Commitment We are passionate about sustainable and energy-efficient heating. Our mission is to make homes and businesses warmer while reducing carbon footprints. Whether you’re upgrading your heating system or looking for a cost-effective solution, Kiasa Heating UK is here to help. 📢 We’d love to hear from you! Your feedback matters. If you’ve experienced our products and service, share your review on Trustpilot!
Yhteystiedot
Forum Building, 31a BATH LANE, LE3 5BF, Leicester, Yhdistynyt kuningaskunta
- 0116 488 5150
- customer.support@kiasa.co.uk
- kiasa.co.uk
4,8
Erinomainen
156 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very efficient company to deal with and…
Very efficient company to deal with and good communicators.
15. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Jeff!
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Your feedback means the world to us. We look forward to serving you again soon!
Team Kiasa
A very good product and is also very…
A very good product and is also very cost efficient as I am a student.it is also helpful as it is portable
11. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi!
Thank you for your kind words. I am just glad that we can help with an efficient heating solution.
I would also like to thank you for your loyalty and trust in our brand. If you ever have further feedback or suggestions, we would love to hear them.
Team Kiasa
Very helpful
Online chat very helpful and assistant very efficient. Order made and should arrive in two to three days. Fingers crossed product is as good as service!
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Thank you so much for taking the time to share your positive feedback about our service. We are thrilled to hear about your positive experience, and it truly warms our hearts to know that we were able to meet your expectations.
Our team works hard to ensure that every customer receives the best service possible, and your kind words serve as a great motivation for us. We appreciate your recognition of our efforts, and we're delighted that you found our service to be satisfactory.
Your feedback is invaluable to us, and it inspires us to continually strive for excellence. If you have any further comments or suggestions on how we can improve, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our services.
Once again, thank you for choosing our service, and we look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out.
Kind regards,
Team Kiasa
Great Support Service
I was thankful to have such a helpful friendly reply from Ava, when we were confused by the remote control for our new infrared heating panel. Happy to be warm, and happy for the great support service. Thank you.
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Rahma
We just wanted to reach out and say a huge THANK YOU for your fantastic review of our service. We're over the moon to hear that you had a blast with us!
Our team is doing a happy dance right now, and we're so glad we could add a bit of fun to your experience. It's like a party here every time we get feedback like yours.
If there's anything specific that made your experience extra fun, we'd love to hear about it. We're always looking for ways to turn the volume up on the enjoyment factor!
Thanks again for choosing us, and we can't wait to have the pleasure of serving you with even more smiles in the future. Ava also says thank you as well :D
Purchased the 180w portable infrared…
Purchased the 180w portable infrared heater with feet.
Did not come with instructions.
Contacted support via the phone on the website and they confirmed the panel can be use in portrait.
The panel is dangerously unstable and a fire hazard when feet are fitted.
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Dear Stephan
Thank you for taking the time to share your feedback with us. We genuinely appreciate all input from our valued customers, and we're sorry to hear about your less-than-satisfactory experience.
After learning and investigating your experience, I have learned that a minimum of 2 solutions was presented to you. The first one would be a return of the unit with a returns label paid for by us OR we could send out an alternative set of feet, with any associated courier costs covered by us. However, unfortunately, after listening to the phone call, both/any solution(s) you were not happy with.
Alternatively, if you would prefer to discuss this matter in person, please feel free to contact our customer service department at 0116 488 5150. We are here to listen, learn, and make things right. We value your business and hope to have the chance to restore your confidence in our service.
Thank you for your understanding.
Sincerely,
Team Kiasa
The IR heater warms my kitchen fast
The IR heater is great, it warms my kitchen quickly and keeps my bald head nice and toasty.
I did have a problem connecting to WiFi but after I emailed them they actually phoned my and helped me through the process, there aren't many companies with that kind of customer service.
I thoroughly recommend them.
16. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Ashley!
Thank you for the amazing review! Much appreciated! Glad we could help!
Thanks again for choosing us, and we can't wait to have the pleasure of serving you with even more smiles in the future.
Stay awesome!
Team Kiasa
KIASA. A pleasant company to deal with
Dealing with Kiasa was a pleasant experience. We dealt with Ava who supplied us with all the information we required and made the purchase of the heaters for our village hall run smoothly.
20. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hey Allen
Thanks a bunch for your positive review! We're thrilled you had a great experience. 🌟 Looking forward to serving you again!
Please let us know if there is anything else we can do for you!
Kind regards,
Team Kiasa
Kiasa help to build the gym in my…
Kiasa help to build the gym in my garage they have review the build and give the design and provide efficient heating system for perfect workout.
Really appreciate your help and support.
7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Sanjay!
Thanks a lot for the amazing review! I'm just glad we could help out!
Do let us know if you have any other questions.
Kind regards,
Team Kiasa
Fantastic customer support
Fantastic customer support and very quick to respond to messages. Purchased a 1200w smart heater for my shed to keep my work equipment warm overnight
2. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Dale
Thank you for choosing us and for taking the time to share your positive experience. We look forward to serving you again and continuing to exceed your expectations.
Please let us know if you have any further questions, we would be more than happy to help :D
Best regards,
Kiasa
Great product and excellent support.
I bought the Patio Heater on impulse at the Good Food show at the NEC in June 2023 and I haven't regretted it. The installation was easy, except I had problems connecting it to the Wi-Fi, this was resolved very quickly after an email exchange with Kiasa Customer Support. It produces exactly the right amount of heat for the area it is installed in. I had a problem with the zip on the cover but this was replaced free immediately after reporting it.
Well done Kiasa for a great product and excellent support.
30. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi John!
Thank you for the amazing review! Much appreciated! I am glad you had a positive experience with us!
If you have any further questions, please let me know and I would be happy to help!
Team Kiasa :D
Very informed and helpful support
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Kieran
Thanks a bunch for your positive review! We're thrilled you had a great experience. 🌟 Looking forward to serving you again!
Kind regards,
Team Kiasa
Great product and sery
Great product - the FIR bar heaters are amazing and very efficient. What really stands out tho is the online customer service
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Marcus
Thanks a lot for your review and kind words! :D We're thrilled you had a great experience and that you are happy with the IR BARS! 🌟 Looking forward to hearing from you again!
Kind regards,
Team Kiasa
Great Heaters with Amazing customer service
I purchased a second infrared heating bar from Kiasa as I was so impressed by the heat it produced and the running cost so I decided to purchase a second heater for my garden room as we were arranging a weekend get together and wanted the heater as back up . Unfortunately there was an issue with the heater bar paint quality when delivered. which I raised via email with Kiasa . I was very impressed by the prompt response and Hetal could not be more understanding and apologised regarding the condition of the heaters paint work.
I mentioned that I was having a get together this weekend and would appreciate if a replacement could be dispatched asap this was not a problem . The replacement heater was delivered and the faulty heater collected at the same time.
First class service with no hassles what so ever 5 ⭐️
25. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Hi Brian!
Thank you for your review! Much appreciated! I am glad we got this sorted for you and even happier that you are pleased with the outcome!
Please remember, if you have any further questions, please let us know!
Kind regards,
Team Kiasa
Changed my broadband supplier so my…
Changed my broadband supplier so my Radiant WiFi heater was unable to connect via the Smart App.
Contacted Kiasa Tech Support and they talked me through the setup. I was up and running within 5 mins of my call to them. Excellent service from Kiasa, even though my purchase was 18 months ago. Thank you
17. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Dear Arvind
Thank you for sharing your experience! 🌟
We’re so glad our tech support team could get you reconnected quickly. It’s wonderful to know your WiFi heater is back up and running, and we truly appreciate your kind words.
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Vastaus yritykseltä Kiasa Heating UK
Dear Colin
Thank you for your kind feedback! 🌟
We’re glad you found our service prompt and clear — it means a lot to us.
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Full House Renovations
What a great experience! Helpful from beginning to end. I changed my full house to all INFRARED HEATING, and I do not regret it. The panels are amazing and work instantly. So much more effective
26. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Dear Cath
Thank you so much! 🌟
We’re thrilled your full-house infrared heating is a success. Your support means the world to our small family-run team — we couldn’t do it without customers like you!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Fantastic product
Recently bought an outdoor heater for a birthday party! Was great in the marquee and keep everyone warm! Would definitely be recommending Kiasa to everyone.
23. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Dear Bhavisha
Thank you so much! 🌟
We’re thrilled your outdoor heater kept everyone cozy at the party. Your recommendation means a lot to our small family-run team — we really appreciate your support!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
We bought 350w panels for our small…
We bought 350w panels for our small office area and it’s very energy efficient. The customer interaction and after sales service was excellent with Kiasa as they explained everything in detail as I was unsure of which product will suit the best according to the measurements of the area. I would highly recommend Kiasa.
22. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Thank you for taking the time to share your experience! 🌟
We’re thrilled that your 350W panels are keeping your office space comfortable and energy-efficient. It was a pleasure guiding you to the right solution, and your support truly helps our small family-run team continue what we love doing.
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Absolutely fantastic and a great…
Absolutely fantastic and a great service, Jay and his team are superb. Professional, friendly and not just that but their product speaks of high value. I would definately recommend Kiasa!!!!!!
26. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Dear Sumit
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear you had such a positive experience with Jay and the team. It’s fantastic to know our products and service have made a great impression — your recommendation means the world to our small family-run team!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
Fantastic products and customer…
Fantastic products and customer service, didn't have a bad experience throughout. Great company.
15. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Kiasa Heating UK
Thank you so much for your kind words! 🌟
We’re delighted to hear you had a smooth experience and are enjoying our products. Your support really means a lot to our small family-run team — we couldn’t do what we love without customers like you!
Warm regards,
Team Kiasa Heating
https://kiasa.co.uk/
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