KeyBank Arvostelua 

They are okay not completely desirable, the phone bankers give you different answers about simple questions, one lady spoke like this, I don't see no reasons, and sounded like she had no teeth, um, their zelle stuff is the stuff of nightmares, I am astounded at all this that I just have to laugh, my advice is only go with them if you can't use a different bank, however they are very forgiving of fees and 8 times out of 10 kinda know what they are doing

I strongly advise anyone considering KeyBank to look elsewhere. There are many reputable financial institutions that value transparency and customer service. KeyBank is not one of them. Save yourself the headache and choose a bank that treats its customers with honesty and respect.
Avoid KeyBank at all costs.

I've had good experiences as a customer here. Not sure why all the negative reviews. I have brought my adults kids, nieces, nephews, and friends to this bank and never had a complaint. They don't play with my money, the tellers and other bank employees are awesome. The only disadvantage I could site is that they don't have branches in Arizona.

The last year of my truck loan their collection company called me at least twice a day to inquire about the balance of the note even though the payment was current. I am so glad to be done with them I will never use Key Bank again for anything especially not for a car loan! Stay away from Key Bank!!

The worst bank. I opened a Money Market Account with a promised good rate. After six months, they lowered the interest from 4% to a ridiculous 0.5% without any notification. No wonder this bank has the worst reviews. There are other banks paying much better interest rates. Besides, everything is delayed. I cancelled all my accounts. Beware. Lesson learned.

Attenzione alla truffa, attenzione anche a cosa scrivete perché trustpilot vi censura la recensione se è veritiera, non scrivete i nomi dei truffatori perché altrimenti fanno ricorso su di voi ed eliminano la recensione, state alla larga non è una vera banca ma un sistema di truffa molto capillare

So far KeyBank has been alright my first check deposit was available the next day.
Their customer service is decent nice that it's 24/7. However called in to see about increasing the ATM limit which is a rather low $500. After giving all my information verifying my account Name Social DoB email phone ect was told thank you for verifying we've pulled up your account after asking about the atm increase they said they were unable to verify my identity? And they would have to try verifying by sending a One time code to my mobile number they asked my number I gave it to them and they said sorry we were unavailable to verify your identity so we won't be able to send the onetime code okay then why'd you ask for my number to send the code. Like how is that even possible I verified everything at the very beginning so you could bring up my account. We were both laughing as this was happening. Customer service was nice but howis that even possible?

Questa banca ignora completamente…
Ignora completamente la vista dei consumatori, trasmettendo pubblicità televisive con sfondo bianco brillante. Sui moderni televisori 4K ultra HD, lo schermo è accecante. Poiché non rispettano gli interessi dei clienti, costringendoli a confrontarsi con questa pessima scelta di colori di sfondo, non considererò mai di fare affari con loro

Key bank is the worst bank I've ever worked with. won't even answer the phone.

ATTENZIONE: IN ITALIA C'È UN GRUPPO SU WHATSAPP CAPEGGIATO DA UN SEDICENTE RICCARDO BELLINI CHE PROMETTE GUADAGNI DEL 280%.VI CHIEDERANNO DI SCARICARE UN APPLICAZIONE PER OPERARE SUL MERCATO PRIMARIO. È UNA TRUFFA. NON ABBOCCATE. I VOSTRI SOLDI SOSRIRANNO IN UN ATTIMO

They created a group on Whatsapp promising 280% reward on first investment, but bank costs are really high and no proof of what they promised, instead they made me perform operations on trading and now I'm -5000 €!!!

This is the worst bank i've ever had.

Their business practices are awful and their customer service is not existent.

There is absolutely no reason they should need to hold my funds for this long when I deposit a check. Especially from a reputable institution that they could easily call.

I would call and complain but no one cares.

I think it's time to close this account

I called the disputes department to file a dispute on two charges, and after multiple attempts via both phone and chat, I’m convinced they don’t understand what a dispute even is. The agents ask irrelevant questions, struggle to grasp the basic concept of a chargeback, and offer no real help. After thoroughly explaining the issue, twice, they still come back with, “And what are you disputing today and why?” It’s like they’re not listening or don’t understand the process at all.

Today, I decided to call six different local branches to see if I could file the dispute in person, since it isn’t available on the app or the website. Every single branch call went straight to voicemail, not one person answered.

I’m actively looking to change banks. It shouldn’t be this hard to talk to someone about your money.

Such a Terrible Experience, But lucky enough Owen Steven CCE helped me is successfully getting a large portion of what i almost lost.

Everything. They straight refused to cash 'My Same 12 years in a row weekly paper check' all because I was @ A different branch than usual. & this "Payroll" check was only for $973, & their policy is Only above $1500 on 1st time payroll or business or personal checks will $100 of the balance be rendered until verification & clearance of said deposit. NOT on my meelsy $973

If I could give this less than 1 star, idk how they are in business for over 200 years.

This bank likes to overcharge for overdrafts before 24 hours of the deposit and you go over $20 and they charge you $80 for different entries

Horrible Bank. If you invest in cryptocurrency at all stay away from KeyBank. Their system will deny every transaction where you try to deposit money into your account or purchase cryptocurrency. Customer service gives you no reason for it other than saying that their fraud alert system denies the transaction. I recently switched over to KeyBank from years at Chase where I never had a problem. Tomorrow morning at 9:00 a.m. I'll be closing my key bank accounts and going back to Chase.. I lost $4,500 in profits this weekend because KeyBank denied my deposits.

Filing Disputes with Key Bank is a nightmare. I called Key Customer Service because I noticed three recurring transactions on the same day for $9.86. The tone of the dispute agent was hostile and unfriendly. She interrupted me several times during the phone call and asked the same question more than once. When I spoke to a supervisor, her demeanor was not much better and not once did she apologize for the poor experience. I have been sent a number of ‘customer experience’ surveys during my business relationship with Key Bank and I am disappointed to learn that the feedback that myself and others provide is largely overlooked.

Awful customer service that will cost you money. I lodged a disputed charge complaint with them, provided them with irrefutable evidence that the counterparty to the transaction never delivered the goods purchased. they ruled against me, a 20 year customer based either on alleged “evidence” the counterparty furnished them with (there is none such because the counterparty failed to complete the transaction and provided me with notice of the same) OR Key is refusing to acknowledge their own mistake which may have caused the transaction to fail.

If you like losing $300 from your checking account and like dealing with argumentative people, Key is your place. Chase or Citi they most definitely are not. Stay away.