Kevin Egan Cars Arvostelua 

284
•
TrustScore 2.5/5 tähteä

2,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Promises were made, never materialised. I was lied too and the whole experience was a major let down. I will not be going back. You send a person home with a quarter tank of diesel is a joke on a n... Näytä lisää

Saanut 1/5 tähteä

Alloy destroyed following valet service. Tried to fob me off and drove my car out for me hoping I wouldn't see. They took liability that they caused it but because they never seen it happen before sai... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We changed our car on Monday collected new one on Tuesday evening, the staff are kind and professional, everything made easy, thanks to Emma and David and the coffee is good to

Saanut 5/5 tähteä

Hi, Just wanted to add a comment here about Kevin Egan Motors, I found this company very good to deal with especially Aoibhin who I've dealt with getting my new car. She was excellent and professio... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autoliike

Yrityksen kirjoittama

Kevin Egan Cars Sligo are an established, award-winning Car Dealership. They are the Main Peugeot & Citroën Dealership for Sligo, Leitrim & Roscommon


Yhteystiedot

2,6

Välttävä

TrustScore 2.5/5 tähteä

284 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,6

Kaikki arvostelut

(284)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Promises were made

Promises were made, never materialised. I was lied too and the whole experience was a major let down. I will not be going back. You send a person home with a quarter tank of diesel is a joke on a new van, massive issues with the new van. How do you not ply line a van and tell me it was done. I will not be dealing with this dealership again. Promised other items from Cathal yet when i asked i will be charged.. thats not the agreement. Never again will i spend my hard earned money on this dealership

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Alloy destroyed following valet…

Alloy destroyed following valet service. Tried to fob me off and drove my car out for me hoping I wouldn't see. They took liability that they caused it but because they never seen it happen before said they would not give me compensation or repair the damage. No reply to emails had to contact them couple of times though phone. First time I used Kevin Egans to valet my car and so disappointed with the response from the garage. So unprofessional trying to hide it and hope I drove away without noticing.

22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Dear Karen,

I am writing to address your recent review regarding our valet service.

I would like to clarify that we did not try to fob you off and we did not accept liability for the condition of your wheel, as the paint on your alloy wheels was flaking and missing in several areas prior to the valet. Our valet assumed you were already aware of the poor condition of the previous refurbishment and therefore did not report it before starting work.

We valet hundreds of vehicles every month using the same professional products and procedures. When a paint job has been refurbished correctly, our cleaning process does not cause it to remove or peel. This was the point our service advisor was trying to explain.

We did not attempt to hide any damage or "fob you off," as the condition of the wheels was already clearly visible before we began. Any standard car wash would have resulted in the same outcome due to the underlying state of the wheels.

Mark

Saanut 5/5 tähteä

Wonderful Customer Service

Recently changed my car and really happy with the customer service experience. Cathal was a dream to deal with and made the whole experience so positive. Any of his colleagues that I met with were also so chatty and welcoming. I would not hesitate to deal with Cathal, Ronan and their colleagues at Kevin Egan motors when I next need to trade up.

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Madeline, thanks for your the kind words! We're delighted to hear you had such a positive experience with Cathal, Ronan and the rest of the team. We really appreciate your support and look forward to helping you again when the time comes to trade up!

Saanut 1/5 tähteä

Do not use this company

Do not use this company. Absolutely useless service. I had to take half day off my business time to service van but they do not move van over 2.5 hrs scheduled time from the place I left in the front of the office. No one tried talk to me. After 2.5 hour waiting fot nothing one person from reception is saying they short for technicians other they had a problem with the lift. Zero respect for customer. Absolutely zero.

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hey Piotr,
You’re absolutely right—today didn’t go to plan. Unfortunately, we had a few hiccups this morning. It’s not the first time something like this has happened, and realistically, it won’t be the last. That said, we’ll make sure to communicate better in the future.
Your comment on “Zero respect for customers” I’ll put down to frustration, we don’t build a business like we have with no respect for our customers, but feel free to rant on google. I’m sure other reviews will show we have customer care at the forefront of our business,
Apologies about this morning

Saanut 5/5 tähteä

Wants to complement all at Kevin Egans…

Wants to complement all at Kevin Egans motors excellent team, advised me on car that could suit my needs . Staff so friendly but must personally thank Dave in finance and John and Emma in sales . Keep up the good work

15. marraskuuta 2024
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Catherine.

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. It’s always our goal to help find the perfect fit for our customers. We truly appreciate your support—looking forward to seeing you again in the future! :)

Saanut 1/5 tähteä

I contacted sales regarding changing my…

I contacted sales regarding changing my van, the sales man asked me to send photos of my van which I did, he text me to say he would contact me later that day, 10 day later and still no contact, when I posted a 1 star review Kevin replied back to me, berating me for posting a 1 star review, I thought we had free speech in this country, another business would be grateful for pointing out their failings but not Kevin Egan Cars in Sligo,I think Kevin should concentrate more on his business and train his staff properly.
And for the record Cathal did not ring me back to apologise he sent a text message, but thats good customer service according to Kevin.

22. syyskuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shocking service

Shocking service
I left messages all over watsapp about a car. Your salesman ignored it.
Left a review on FB, you took it down and removed me.
Sell cars?😂😂 ignorant sods😡😡😡

14. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Collected my car from Kevin Egan Cars…

Collected my car from Kevin Egan Cars friday evening evening had some repairs done. Such peace of mind... helpfull ,efficient no nonsense... just perfect. This is my second car with Egan Cars. Getting very used to this high standard of service.

19. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

These guys are smooth !

These guys are smooth !!
I had been putting off buying a car for over two years, just too much hassle !! I had seen reviews of Kevin Egan cars and had a look on their site. I saw my beautiful car there with all the things I needed....but I thought nah...major hassle getting to sligo to collect it. But I filled in the online form anyway and next thing received a text from THEE man Cathal, who took care of everything via text email and a call or two. A few days later (and I mean less then a week) my car arrived!! Delivered by the lovely Gerry a gentleman if ever there was one who showed me how to work all my new gadgets and gizmos. From start to finish the entire process was pleasant exciting and effortless for me although I'm sure poor Cathal was sweating getting it all done so fast !! This is exactly the type of service a parent with a full time job needs and Kevin Egan and his staff have it spot on cant reccomend them enough.

17. kesäkuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I would give Cathal and the team 10/10…

I would give Cathal and the team 10/10 we did a lot of the work over the phone due to my working hours and nothing was ever too much, Cathal even found a car that suited all my family needs and was within my budget and when it came to collecting the car and my plans changed Cathal got the car delivered straight to my door, I would have no problem recommending Kevin Egan Car Sales to anyone, you definitely won’t be disappointed

15. kesäkuuta 2019
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Saanut 5/5 tähteä

Great experience from start to finish

Great experience from start to finish, great selection of cars to suit every need, great staff very helpful

14. kesäkuuta 2019
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Saanut 5/5 tähteä

This the second car that I bought from…

This the second car that I bought from Kevin Egan Motors and I cannot fault the service. They made buying the car so easy and paperwork was sorted very promptly. I would recommend buying a car from them every time.

14. kesäkuuta 2019
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Saanut 5/5 tähteä

Made everything so easy car was perfect…

Made everything so easy car was perfect and aoibhin really went out of her way to help.

24. toukokuuta 2019
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Saanut 5/5 tähteä

Very professional and friendly service.

22. toukokuuta 2019
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Ronan,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Saanut 5/5 tähteä

easy going..Wesley Kane

Easy going straight forward sale Wesley was very helpful and anything I needed I got without having to ask very good service and professional

2. toukokuuta 2019
Oma-aloitteinen arvostelu
Kevin Egan Cars-logo

Vastaus yritykseltä Kevin Egan Cars

Hi Wayne,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

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