KeldCo Arvostelua 

582
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I was probably a difficult client because I had no idea what I was doing. Dana - the KeldCo customer service agent - was incredibly patient and thorough, detailing (via emails) step-by-step all the p... Näytä lisää

Saanut 5/5 tähteä

Awesome delivery time. Easy to install. Great quality image. Extremely happy with the unexpected phone call to see if I was happy with the product. Great service All round. I will be buying another 2... Näytä lisää

Saanut 4/5 tähteä

The camera works well. I had initial problems as the SD card I had did not work as it works on a more advanced format. In the end I had to buy one from KeldCo which works ok but doesn’t have as much... Näytä lisää

Saanut 5/5 tähteä

Bought three of these bad boys and have been extremely happy throughout the whole purchase process and camera setup. we initially had an issue with one of the TF memory cards but after contacting Ke... Näytä lisää

Yrityksen tiedot

  1. Turvalaitteiden myynti
  2. ja myös
  3. Kotiautomaatiojärjestelmät

Yrityksen kirjoittama

KeldCo – Protecting Aussie Homes, the Local Way At KeldCo, we’re not some faceless overseas brand. We’re a proud Australian family business, born from a simple mission: to protect what matters most. After experiencing break-ins ourselves, we set out to create security and smart-home products that are easy to use, reliable, and built for Australian conditions. From our Solar Cam range to our DIY Security Systems, every product is designed and managed right here in Australia, backed by local support you can actually reach — phone, email, chat, or text. No ongoing fees, no confusing setups, just smart security you can trust. With KeldCo, you’re not just buying a camera or device. You’re joining thousands of Aussie families who’ve taken safety into their own hands — protecting their homes, their loved ones, and their peace of mind. Safe. Simple. Australian. That’s the KeldCo promise.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

582 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 85 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(582)

582 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent Company

I have Found the team from Keldco Fabulous, Very helpfull Very courteous Nothing is to much for them. I have needed help many times and it's been no both to them to help me out

13. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Very disappointed with my experience, however has been resolved…

Very disappointed with my experience with Keldco’s returns process and the lack of communication and follow-up.

I returned the cameras as requested using the RMA and return instructions provided by Keldco. The parcel was delivered to the nominated LPO, as outlined on the RMA form, and should have been collected by the company.

Despite repeatedly contacting Keldco to advise that the cameras were awaiting collection, they sat at the post office for over two weeks and were eventually being returned to me because they had not been collected. I was then faced with the possibility of having to pay a second return postage fee, despite having followed the return instructions correctly and the issue being completely outside of my control.

Thankfully, my full refund was finally processed on Monday, 24 August 2026.

I found contacting customer service to be very hit and miss. Calling was generally the easiest option, however there were many occasions where I was told they were busy on another call and I had to leave a voicemail.

What was most frustrating was feeling that my concerns about the uncollected parcel were not being taken seriously until I posted my experience on Trustpilot. I do, however, want to acknowledge Marven, who took the time to properly address the issue, was apologetic about my experience and ensured my return was corrected and completed as soon as I agreed for it to be processed. I genuinely appreciate the care he showed in resolving the matter.

While I’m thankful the refund has now been completed, the overall returns experience was unnecessarily stressful and involved far too much chasing on my end. I hope Keldco takes this feedback seriously and improves its communication, follow-up and ownership of returns so other customers don’t have to go through the same experience.

20. elokuuta 2026
Oma-aloitteinen arvostelu
KeldCo-logo

Vastaus yritykseltä KeldCo

Thank you for taking the time to lay this out so clearly, and I'm sorry for the frustration this has caused. We recently moved warehouses and the parcel wasn't collected from the LPO within the timeframe it should have been, which is exactly why it's now made its way back to you. Just to clarify — the email we sent did confirm that we'll cover the second lot of return postage, so there may have been a bit of a mix-up in how that came across, and we're sorry for any confusion. You did everything right on your end, and you should never be left out of pocket or chasing us because of a delay that was on us. Please get in touch with us as soon as you can at info@keldco.com or on (07) 3113 9376 and we'll get your refund sorted and take care of this personally.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Saanut 5/5 tähteä

Absolutely amazing camera

Absolutely amazing camera. Solar means it charges automatically. No subscription fees. Easy to install. Motion activated too and spans are large area. Easy to go to playback and record if needed. Would highly recommend. We only have one out the front as we have 2 german shepherds for out the back.

17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

limited detection angle and restricted vertical movement.

The camera does a great job of tracking movement once it detects a person. The video quality is clear, and the night vision is good. The only drawbacks are the limited detection angle and the somewhat restricted vertical movement.

20. elokuuta 2026
Oma-aloitteinen arvostelu
KeldCo-logo

Vastaus yritykseltä KeldCo

Thank you for the thoughtful review, Lukas — glad to hear the tracking, night vision and image clarity are all hitting the mark for you. That balance of clear footage and reliable person tracking is exactly what we design the Solar Cam Pro 3.0 around. Your feedback on detection angle and vertical range is genuinely useful, and it's the kind of thing our team looks at closely as we keep improving the cameras. If you'd ever like a hand fine-tuning placement to get the widest coverage from your current setup, we're always happy to help at info@keldco.com.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Saanut 5/5 tähteä

The quality of the camera is far better…

The quality of the camera is far better than what I expected I am so pleased with the picture quality I get through on my mobile device 100% satisfied I would recommend these cameras i bought multiple cameras but these is the best one out of all

14. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible cameras they dont work

Horrible cameras they dont work, customer service is atrocious, 30 day refund is BS been weeks and still trying to get a refund, will be lodging a complaint with consumer protection

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
KeldCo-logo

Vastaus yritykseltä KeldCo

Thank you for your feedback, and I'm sorry to hear you've been trying to sort out a refund. I've looked into this and we're currently unable to locate an order under the name shown on your review, which may be why things haven't progressed as they should. Our 30-day money-back guarantee and 12-month replacement warranty are both genuine and we honour them, so I'd like to get to the bottom of this for you directly. Please email info@keldco.com or call (07) 3113 9376 with your order number or the email used at checkout, and we'll review your case and get it resolved properly.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Saanut 1/5 tähteä

Customer service was poor no warranty

Camera itself seemed great installation was simple and easy
However soon after began having technical issues with camera
Contacted KeldCo on numerous occasions and was continuously given steps to get a refund however it would constantly be the same story and run around avoiding the refund after they acknowledged there’s a issue
Poor customer service don’t fulfill there warranty as advertised

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
KeldCo-logo

Vastaus yritykseltä KeldCo

Thank you for taking the time to share this, and I'm sorry it left you feeling like you were going in circles — that's not the experience we want for anyone. I'm glad the camera installed easily and impressed early on, which makes the technical issue that followed all the more frustrating. To be clear about how our warranty actually works: we first ask for a short video of the issue so our tech team can review it and provide troubleshooting steps. If the problem persists after that, we ask for one more video showing the troubleshooting process and what happened afterwards — and that's the final piece we need to confirm the fault. Once it's confirmed, we arrange a replacement under the 12-month warranty in our next weekly shipment, and you don't need to return the faulty unit to us first. Our 30-day money-back guarantee covers returns within the first 30 days, while confirmed faults after that are handled as replacements rather than refunds, and I'm sorry if that distinction wasn't made clearer along the way. Please email info@keldco.com or call (07) 3113 9376 with your order number and we'll get this confirmed and sorted for you properly.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Saanut 5/5 tähteä

Very happy with the product and…

Very happy with the product and customer service, I think having access to the customer service and user friendly manual is very handy as I did have difficulty changing the from 5ghz to 2.4ghz. ( maybe that should be more clearer from customers when purchasing the product) Which was confusing however the KeldCo app is very user friendly as well. Thanks again KeldCo

16. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very happy

The cameras were purchases by phone and I was very happy with the process. They were quick to arrive and installation was easy with the help of YouTube. A couple of issues navigating the app were quickly resolved by very prompt email responses to my queries. Very happy with the product

23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Was so easy

Was so easy to
Instal just have to work out how to record from
Movement
Not still
Shots but that’s on me . Amazing product crystal
Clear video
Easy access love it

24. heinäkuuta 2026
Oma-aloitteinen arvostelu

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