I was probably a difficult client because I had no idea what I was doing. Dana - the KeldCo customer service agent - was incredibly patient and thorough, detailing (via emails) step-by-step all the p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Awesome delivery time. Easy to install. Great quality image. Extremely happy with the unexpected phone call to see if I was happy with the product. Great service All round. I will be buying another 2... Näytä lisää
The camera works well. I had initial problems as the SD card I had did not work as it works on a more advanced format. In the end I had to buy one from KeldCo which works ok but doesn’t have as much... Näytä lisää
Bought three of these bad boys and have been extremely happy throughout the whole purchase process and camera setup. we initially had an issue with one of the TF memory cards but after contacting Ke... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
KeldCo – Protecting Aussie Homes, the Local Way At KeldCo, we’re not some faceless overseas brand. We’re a proud Australian family business, born from a simple mission: to protect what matters most. After experiencing break-ins ourselves, we set out to create security and smart-home products that are easy to use, reliable, and built for Australian conditions. From our Solar Cam range to our DIY Security Systems, every product is designed and managed right here in Australia, backed by local support you can actually reach — phone, email, chat, or text. No ongoing fees, no confusing setups, just smart security you can trust. With KeldCo, you’re not just buying a camera or device. You’re joining thousands of Aussie families who’ve taken safety into their own hands — protecting their homes, their loved ones, and their peace of mind. Safe. Simple. Australian. That’s the KeldCo promise.
Yhteystiedot
Australia
- keldco.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
All easily installed
All easily installed , possibly having optional shorter cable so not having to bundle it up , possibly some different colours, black , camouflage,
Excellent Company
I have Found the team from Keldco Fabulous, Very helpfull Very courteous Nothing is to much for them. I have needed help many times and it's been no both to them to help me out
Very disappointed with my experience, however has been resolved…
Very disappointed with my experience with Keldco’s returns process and the lack of communication and follow-up.
I returned the cameras as requested using the RMA and return instructions provided by Keldco. The parcel was delivered to the nominated LPO, as outlined on the RMA form, and should have been collected by the company.
Despite repeatedly contacting Keldco to advise that the cameras were awaiting collection, they sat at the post office for over two weeks and were eventually being returned to me because they had not been collected. I was then faced with the possibility of having to pay a second return postage fee, despite having followed the return instructions correctly and the issue being completely outside of my control.
Thankfully, my full refund was finally processed on Monday, 24 August 2026.
I found contacting customer service to be very hit and miss. Calling was generally the easiest option, however there were many occasions where I was told they were busy on another call and I had to leave a voicemail.
What was most frustrating was feeling that my concerns about the uncollected parcel were not being taken seriously until I posted my experience on Trustpilot. I do, however, want to acknowledge Marven, who took the time to properly address the issue, was apologetic about my experience and ensured my return was corrected and completed as soon as I agreed for it to be processed. I genuinely appreciate the care he showed in resolving the matter.
While I’m thankful the refund has now been completed, the overall returns experience was unnecessarily stressful and involved far too much chasing on my end. I hope Keldco takes this feedback seriously and improves its communication, follow-up and ownership of returns so other customers don’t have to go through the same experience.

Vastaus yritykseltä KeldCo
Absolutely amazing camera
Absolutely amazing camera. Solar means it charges automatically. No subscription fees. Easy to install. Motion activated too and spans are large area. Easy to go to playback and record if needed. Would highly recommend. We only have one out the front as we have 2 german shepherds for out the back.
efficient and prompt delivery
limited detection angle and restricted vertical movement.
The camera does a great job of tracking movement once it detects a person. The video quality is clear, and the night vision is good. The only drawbacks are the limited detection angle and the somewhat restricted vertical movement.

Vastaus yritykseltä KeldCo
Great cameras
Great cameras, communication and expert advice. Very happy with the cameras purchased.
The quality of the camera is far better…
The quality of the camera is far better than what I expected I am so pleased with the picture quality I get through on my mobile device 100% satisfied I would recommend these cameras i bought multiple cameras but these is the best one out of all
Horrible cameras they dont work
Horrible cameras they dont work, customer service is atrocious, 30 day refund is BS been weeks and still trying to get a refund, will be lodging a complaint with consumer protection

Vastaus yritykseltä KeldCo
Customer service was poor no warranty
Camera itself seemed great installation was simple and easy
However soon after began having technical issues with camera
Contacted KeldCo on numerous occasions and was continuously given steps to get a refund however it would constantly be the same story and run around avoiding the refund after they acknowledged there’s a issue
Poor customer service don’t fulfill there warranty as advertised

Vastaus yritykseltä KeldCo
Great quality camera and software…
Great quality camera and software application, the solar panel keeps the camera humming but the battery reaches low levels at times.
Wish it was dual band for wifi and support wifi 6.
Very nice product….
Very nice product….
Early on but appears to be of great quality
Great service, exceptional product.
Fast delivery, efficient service & well packaged. Product quality and functionality is exactly as advertised. Easy set-up and app use. SIL has now purchased two also.
Very happy with the product and…
Very happy with the product and customer service, I think having access to the customer service and user friendly manual is very handy as I did have difficulty changing the from 5ghz to 2.4ghz. ( maybe that should be more clearer from customers when purchasing the product) Which was confusing however the KeldCo app is very user friendly as well. Thanks again KeldCo
Very happy
The cameras were purchases by phone and I was very happy with the process. They were quick to arrive and installation was easy with the help of YouTube. A couple of issues navigating the app were quickly resolved by very prompt email responses to my queries. Very happy with the product
Was so easy
Was so easy to
Instal just have to work out how to record from
Movement
Not still
Shots but that’s on me . Amazing product crystal
Clear video
Easy access love it
Very impressed with the quality of this…
Very impressed with the quality of this product
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