KB Computer Repairs Arvostelua 

90
•
TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have used Khalifa's computer skills for many years and would not go anywhere else. He always responds very promptly and answers my queries in plain English not using computer jargon. He is always... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Khalifa is very friendly and helpful, and is very knowledgeable in what he does. I fully recommend him. He has always done his best for me, and is someone you can always rely on. I have no hesitation... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Khalifa has come to my aid on three occasions. He is professional, extremely competent, and totally reliable. For any computer and mobile devices problems either hardware or software, I can recommend... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Khalifa is great, a real expert in his work, and has come to our rescue multiple times. He is knowlegable, extremely helpful and kind. I would highly recommend his work to anyone needing home or wor... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tietokonekorjaaja
  2. ja myös
  3. Tietokoneasiantuntija
  4. Tietokonehuolto
  5. Tietokonekauppa
  6. Tietokonepöydät

Yrityksen kirjoittama

About KB Computer Repairs Written by the company KB Computer Repairs Limited provides professional, reliable laptop and PC repair services across Sussex and surrounding areas. We specialise in same-day onsite visits, offering convenient support at your home or office, no need to disconnect or transport your equipment. With over 15 years of experience supporting home users and small businesses, we handle a wide range of issues including virus and malware removal, slow computers, data recovery, hardware upgrades, Windows installations, WiFi and internet problems, and system health checks. We also repair Apple Macs, Windows PCs, and Chromebooks. Our approach is simple: honest advice, clear pricing, and efficient service. We explain everything in plain language, recommend the best solution, and make sure your system is fully tested before we leave. We pride ourselves on fast response times, attention to detail, and building long-term customer relationships. 📞 Call 07719 994 859 to book your visit.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

90 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(90)

9 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I would 100% recommend Khalifa

I would 100% recommend Khalifa. He visited my flat on the same day I called and fixed my laptop on which I had spilled water, whilst he also cleaned all the inside of my laptop very meticulously. Great service!!

14. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Laptop hard disk replacement

Great service - Khalifa was flexible and worked around my shift pattern to come at a convenient time. He was amiable, friendly and competent. He speedily fixed my laptop and the pricing was fair. I'd use him again and certainly recommend him to others. Thanks!

2. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Lack of honesty and unsuccessful repair

Lacking in the follow up and honest communication. £210 down with a laptop that is still broken.

Originally contact was great, quick and helpful. Khalifa came to my home and 'repaired' the back casing of my laptop meaning I could easily open it again- great! However, shortly after he left I realised that the casing wasn't properly fitted or perhaps it was the wrong part- there was (and still is) a large black line at the base of my screen which shows no live pixels, further to this I found that my laptop camera was left unusable as the sliding cover is jammed closed where the case fitment is incorrect.

Informed Khalifa of these issues and he was helpful and said he would come within two weeks (as I informed him that I was moving at the end of that time frame) to have a look and would give me 2 days notice to ensure I was in- Perfect!

Meanwhile I did some research and found (on my laptop manufacturers website) that there are in fact two different cases for the models of laptop and that it seemed quite likely that Khalifa had purchased the wrong one (from ebay I assume due to the ebay sellers info being printed on the packaging)- not an issue I thought, he would notice this or find a way around it!

I recieved a message from Khalifa saying that he could be at my house in two hours to have a look- unfortunately at that short notice I was unable to get home from work. He confirmed that he would come before the end of the week.

The end of the week came and went with no message and so I asked if there was some sort of compensation/agreement we could come to so that I could take my laptop to someone else to get fully fixed. He declined and replied with an aggressive, angry message accusing me of lack of communication.

I was not asking for a lot, just enough to warrant the lack of satisfaction and to dampen the large cost of £210 (£120 for fitting and £89 for the part, which he cheekily asked for the extra pound). I messaged several times asking for a conversation but have been ignored. I paid £210 for the fitting of a part which has resulted in two other problems which I need fixed. (When I explained this he claimed that it was a successful repair and that he has 'saved me from replacing the entire LCD' because a strip didnt come off as he had hoped- which is completely part of the job as a repair man).

The only take away here is that if your laptop has a software issue then maybe Khalifa is your guy, I wouldn't recommend for hardware as the follow up is poor.

29. kesäkuuta 2024
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

I understand your disappointment with the repair, and my priority is always ensuring customer satisfaction.

When you initially contacted me about the screen and camera issues, I fully intended to return and fix them at no additional cost. Unfortunately, scheduling conflicts arose before your move, which made it difficult to arrange a follow-up visit.

I acknowledge the limitations of a mobile service, and appreciate your flexibility when I was initially available.

Since you've relocated outside our coverage area, compensation wouldn't be the most helpful solution. However, I would still be happy to return and complete the repairs free of charge if you're ever back in the area.

I value honest feedback, and it helps us improve our service.

Thank you for your understanding.

Saanut 5/5 tähteä

Running 8 email accounts was always going to be a problem

Running 8 email accounts for various things was sure to cause a problem and so it did ably assisted by me!! Called Khalifa and explained as best I could what the problem was and he was with me 2 days later and resolved that matter which was quite complex and also gave the computer a bit of a spring clean. He explained what he was doing through out the visit. Recommended various things I could do if I wanted to have done in the future and gave a price to do it. Outstanding customer service and value for money.

23. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Attended promptly

Attended promptly. Sorted out the problem and rectified it with a minimum of fuss. Also gave useful advice.
Would definitely recommend.

14. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Two computers, hardware and software updated for today's expectation.

I was having difficulty updating my desktop computer that I built 10 years ago. It was starting to have issues starting up leading me to reset Windows 10, unfortunately I was unable to load my profile into Windows 10 rendering it unusable. I also had a laptop that was slowing down and had little space on the C: drive.
I googled for a computer expert and found Khalifa of KB Computers. A chat gave me the confidence to book a home visit.
His visit reflected his expertise. I now have 2 updated, networked and superfast working Windows 10 computers that will now last me another 5 years or more.
I am very satisfied with his work and expertise.

22. helmikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Review from Wetcover Ltd

Our regular I.T./Accounting and software support company recommended
that we source a technical repair company for some work required on a laptop
requiring attention.

We found Khalifa at K B Computer Repairs.

Khalifa did all he said he would do and more.

We are a company in the Isle of Man and Khalifa's company is in West Sussex
close to the south coast next to the English Channel and this is no problem
for Khalifa.

After initial discussions on the telephone we despatched the laptop on a
Monday and 4 days later it was delivered back to us on the Friday morning.
It was just like having a new laptop.I recommend anyone with similar problems to consider using Khalifa wherever
they are in the country.

Khalifa knows his stuff and its been a pleasure speaking to him and doing
business with him.

15. joulukuuta 2023
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello Auban,

Many thanks for taking the time to share your opinion and experience, it is much appreciated. I'm pleased to hear that you are satisfied with service I provided.

Our goal is customer satisfaction, so please do not hesitate to contact us if you require technical assistance in the future.

Email: contact@kbcomputerrepairs.co.uk
Telephone: 0771 999 4859
Website: https://kbcomputerrepairs.co.uk/
KB Computer Repairs Limited @ Khalifa

Saanut 1/5 tähteä

Hacked reviews

Hacked reviews. Don't trust this business. Hacked my account and gave good review.

28. lokakuuta 2023
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hi Average,


We are a very well established computer repair company since 2015 in Sussex, England and our customers' privacy is at the top of our priorities.

Since we started, we have accumulated 220 positive reviews on Google and 62 reviews on Trust Pilot. Believe me, it takes time and professional dedication to achieve this. most of them are addressed to myself, Khalifa, because I did the work and asked my customers to leave me feedback.

You made a very strong allegation about our company that we hacked your account, all I can think of is that we have helped you in the past or someone used your account to leave us a review, or that you work in the same industry as us and I want to lower our rating.

If you have any questions, do not hesitate to contact me by phone, email or even by visiting our buisness address.

Sincerely
Khalifa

Saanut 5/5 tähteä

Excellent same day service Problem…

Excellent same day service Problem solved and everything fully explained. Thank you Khalifa

26. lokakuuta 2023
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello,

Thank you very much for taking the time to share your opinion and experience, it is much appreciated. We are happy to hear that you are satisfied with work done on your laptop, and is all smooth now that the viruses are removed.

Our goal is customer satisfaction, so please do not hesitate to contact us if you require technical assistance in the future.

Email: contact@kbcomputerrepairs.co.uk
Telephone: 0771 999 4859
Website: https://kbcomputerrepairs.co.uk/
KB Computer Repairs Limited @ Khalifa

Saanut 5/5 tähteä

Better than great!

After thinking my old laptop was ready for the bin I'm so pleased I called KB Computer Repairs as it is now working like a dream. Outstanding service and I wouldn't hesitate to use them again if I needed to. Fast, efficient service 10/10

5. lokakuuta 2023
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello Linley,

Many thanks for taking the time to share your opinion and experience, it is much appreciated. We are glad to hear that you are satisfied with work done on your laptop.

Our goal is customer satisfaction, so please do not hesitate to contact us if you require technical assistance in the future.

Email: contact@kbcomputerrepairs.co.uk
Telephone: 0771 999 4859
Website: https://kbcomputerrepairs.co.uk/
KB Computer Repairs Limited @ Khalifa

Saanut 5/5 tähteä

Very pleased with the service

Very pleased with the service from Khalifa. Very professional & polite and he was able to repair my laptop at my house on the same day that I called. Very impressed & would highly recommend.

13. lokakuuta 2023
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello,

Thank you very much for taking the time to share your opinion and experience, it is much appreciated. We are happy to hear that you are satisfied with work completed on your laptop.

Our goal is customer satisfaction, so please do not hesitate to contact us if you require technical assistance in the future.

Email: contact@kbcomputerrepairs.co.uk
Telephone: 0771 999 4859
Website: https://kbcomputerrepairs.co.uk/
KB Computer Repairs Limited @ Khalifa

Saanut 5/5 tähteä

Very helpful and efficient

We have used KB Computer Repairs twice now. Today, Khalifa came out with only a few hours notice and fixed our problem. He is friendly, reliable and very helpful, not to mention clever. When we have our next problem, we will be calling Khalifa again without hesitation.

7. maaliskuuta 2023
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello Susie,

Thank you very much for taking the time to share your opinion and experience, it is much appreciated. We are happy to hear that you are satisfied with work done on your machine.

Our goal is customer satisfaction, so please do not hesitate to contact us if you require technical assistance in the future.

Email: contact@kbcomputerrepairs.co.uk
Telephone: 0771 999 4859
Website: https://kbcomputerrepairs.co.uk/
KB Computer Repairs Limited @ Khalifa

Saanut 5/5 tähteä

Khalifa knows his stuff and only leaves…

Khalifa knows his stuff and only leaves when the job is done. He recommends the right products for my business and helps eveything work together.

10. maaliskuuta 2022
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello Barry ,

Many Thanks for sharing your opinion and experience, we are glad to hear that you are satisfied with the service provided.
Thank you very much for the positive review. It's very appreciated.
Our goal is customer satisfaction, so don't hesitate to contact us if you need any technical assistance.

Email: contact@kbcomputerrepairs.co.uk
Phone: 0771 999 4859
Website: http://kbcomputerrepairs.co.uk/
Best Regards
KB Computer Repairs @ Khalifa

Saanut 5/5 tähteä

Getting e mail from Apple account into Windows 10

A very clear and helpful solution to the problem of accessing I cloud emails in Windows Mail that has bugged me for years! Thank you.

10. tammikuuta 2022
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello David,

Thank you very much for this positive review, it is very much appreciated and helpful. I'm glad to hear that our blog post helped you fix your iCloud mail issues

Our goal is customer satisfaction, so don't hesitate to contact us if you need any technical assistance.

Email: contact@kbcomputerrepairs.co.uk
Phone: 0771 999 4859
Website: http://kbcomputerrepairs.co.uk/
Best Regards
KB Computer Repairs @ Khalifa

Saanut 5/5 tähteä

Incredible value for money

Incredible value for money, and a great service (attended same day, and definitely went the 'extra mile' for us almost computer illiterates!)

27. lokakuuta 2021
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hi Paul

Many thanks for your posotive feedback, it is much appreciated. Rest assured that you will experience the same level of excellence the next time you require our help.
Our goal is customer satisfaction, so don't hesitate to contact us if you need any technical assistance.

Email: contact@kbcomputerrepairs.co.uk
Phone: 0771 999 4859
Website: http://kbcomputerrepairs.co.uk/
Best Regards
KB Computer Repairs @ Khalifa

Saanut 5/5 tähteä

Khalifa came to our home the next day…

Khalifa came to our home the next day after calling him and repaired our PC; he's really friendly and approachable too. Highly recommend.

26. lokakuuta 2021
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello Nicola

Thank you very much for your posotive review, it is very appreciated. Rest assured that you will experience the same level of excellence the next time you require our help.
Our goal is customer satisfaction, so don't hesitate to contact us if you need any technical assistance.

Email: contact@kbcomputerrepairs.co.uk
Phone: 0771 999 4859
Website: http://kbcomputerrepairs.co.uk/
Best Regards
KB Computer Repairs @ Khalifa

Saanut 5/5 tähteä

Fast & efficient Service

KB came round next day on his motor bike and helped me transfer files and programmes from old to new PC. He then offered to transform my old PC to as good as new by replacing hard disc and set it up for my wife. Brilliant, fast and efficient service.

25. kesäkuuta 2021
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hello

Many thanks for your posotive review, it is much appreciated. Rest assured that you will experience the same level of excellence the next time you require our help.
Our goal is customer satisfaction, so don't hesitate to contact us if you need any technical assistance.

Email: contact@kbcomputerrepairs.co.uk
Phone: 0771 999 4859
Website: http://kbcomputerrepairs.co.uk/
Best Regards
KB Computer Repairs @ Khalifa

Saanut 5/5 tähteä

I phoned KB Computers in Haywards Heath…

I phoned KB Computers in Haywards Heath this morning Sat 13 March2021 . I was in a bit of a panic because my 8 year old toshiba laptop will not switch on.
The man at the other end of the line calmly and patiently talked me through a process to get it to work....and it did, what a genius and a kind human being....
i am very grateful for his help and will definitely call on KB again for help.

13. maaliskuuta 2021
Oma-aloitteinen arvostelu
KB Computer Repairs-logo

Vastaus yritykseltä KB Computer Repairs

Hi Ingrid,

We are happy to hear that you are satisfied with the work done on your computer.
Thank you very much for the positive review. It's very appreciated.

Email: contact@kbcomputerrepairs.co.uk
Phone: 0771 999 4859
Website: http://kbcomputerrepairs.co.uk/
Best Regards
KB Computer Repairs @ Khalifa

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